2021 Smart Energy Existing Homes
V2.2021 (3/1/2021) Page 2 of 2
Step 3
Customer Agreement
Program Participation: Customer understands that by completing this agreement, customer is not guaranteed to receive rebates or a loan from
Santee Cooper. An Energy Advisor will meet with the Customer to conduct an assessment of the Customer’s home to determine eligibility and for
providing education and recommendations related to energy efficiency improvements for the home. The Energy Advisor is not conducting a safety
or building code inspection. Customer acknowledges that if he/she decides to pursue rebates through the Program, he/she must complete a Rebate
Application and comply with the participation requirements and terms and conditions for that Program as specified in the Program documents.
Customers applying for loans must complete a separate Loan Application.
Access to home: Customer authorizes the Energy Advisor to perform an assessment o
f the home. Customer agrees to provide the Energy Advisor:
1.Access to the home and the relevant systems in order to complete the House Call.
2.
Assistance with the reporting and collection of information pertaining to the operation of the heating, cooling and hot water systems.
If the Customer is a tenant at the home, Customer represents and warrants that he/she has obtained the owner’s permission to participate in the
House Call Program and for the Energy Advisor to access the home.
Customer Information: By signing below, Customer authorizes and acknowledges that Santee Cooper may duplicate, disseminate, release and
disclose Custom
er’s information relating to Customer’s application (including the entirety of its contents), and any other information related to the
Customer’s participation in the House Call Program, including but not limited to account information, billing data, energy usage, and tax
identification numbers to approved third parties, as applicable, for the purposes of processing Customer’s application.
No Warranty: Customer shall independently evaluate any advice or information offered by Santee Cooper or Energy Advisor related to
recommended efficiency measures, estimates of energy savings or ballpark estimates of potential project costs and is solely responsible for the
selection and implementation of measures. Santee Cooper makes no warranties or representations of any kind.
Limitation of Liability: In no event will Santee Cooper, its employees or contractors be liable hereunder for any type of damages, whether indirect,
special, incidental, consequential, exemplary, reliance or punitive (even if advised of the possibility of such damages), including, without limitation,
loss of use or loss of profits, whether in contract, indemnity, warranty, strict liability or tort (including negligence) arising out of this agreement or
Customer’s participation in the House Call Program.
Program Changes: Santee Cooper reserves the right to modify, update and amend the Terms and Con
ditions of the Program, including but not limited
to making adjustments to rebate amounts, qualifying measures and changing or cancelling the House Call Program at any time by providing notice
to customers with active applications at the address provided in customer’s application.
By signing below, I certify and agree that I am the Customer listed below; the information p
rovided in this agreement is true and correct and
Customer meets the eligibility requirements specified herein; and I have read, understand and will comply with the terms set forth in this agreement.
Customer Signature Date
Customer Printed Name
Send Completed Form to:
Mail: Santee Cooper Energy Support Services 305A Gardner Lacy Rd
Myrtle Beach, SC 29579
Email: residential.energy@santeecooper.com
Please enter in email subject line – SECURE: Homeowner Participation Agreement
click to sign
signature
click to edit
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