TERMS AND CONDITIONS
Equipment Requirements
All rebated central air conditioning (A/C) units/systems or heat pumps must
be qualified, listed with and certified by the Air Conditioning, Heating, and
Refrigeration Institute (AHRI), and meet the program SEER, EER and HSPF
requirements (where applicable). The condenser and the evaporator coil
must be new and replaced together. The condenser and coil are separate
components in a split A/C or heat pump system but, for rebate purposes, are
considered one unit. All units must have a thermostatic expansion valve (TXV)
or electronic expansion valve (EXV) to qualify for rebate.
SEER, EER (where applicable) and HSPF ratings (for heat pumps only) for
condenser, evaporator and air handler (if applicable) must be provided. Both
the Consortium for Energy Eciency (ceehvacdirectory.org) and the AHRI
directory (ahridirectory.org or call 703-600-0384) websites list SEER and EER
values. AHRI also provides AHRI numbers. For a qualified products list for
integrated controls, refer to MassSave.com/ICQPL. AHRI, SEER and EER rating
of outdoor condenser and indoor coil working together. One ton is equal to
12,000 BTUs. Rounding up of SEER, EER or HSPF ratings is not acceptable.
General Requirements
Application Form: This application must be filled out completely, truthfully,
and accurately. The customer must date and submit the completed application
along with all required documentation for specific rebates and/or incentives. By
submitting the rebate application, the customer agrees to abide by these Terms
and Conditions.
Time Limit: Qualifying units for equipment rebate must be purchased and
installed between January 1, 2021 and December 31, 2021. Applications must be
postmarked by January 31, 2022. Program is subject to change without prior
notice, including rebates and incentive levels.
Payments: From the time the application is processed and approved,
please allow 6–8 weeks for payment. Payment processing will take longer
if information or documentation is missing from the application. If payee
information is dierent from account holder information and the electric utility
provider is National Grid, additional processing time will be needed for payee
verification.
Geographic Requirements:
Oers valid only for residential electric
customers in MA where the Mass Save Electric Heating and Cooling
Program is oered by Cape Light Compact, Eversource, National Grid and
Unitil.
Rebate Limitations: This rebate may not be combined with any other utility or
energy eciency service provider oer for the same equipment. The limitation
does not apply to the HEAT Loan financing program. Other, non-Mass Save
rebates or incentives may also be used. Rebate amount not to exceed the
cost of equipment (excluding sales tax and all installation costs) and may be
subject to change without notice. Equipment installed in new construction is
not eligible if incentives have already been received through Renovations &
Additions or Residential New Construction.
Proof of Purchase: A copy of the customer’s invoice itemizing the purchased
equipment must accompany each rebate application form. The invoice must
indicate the equipment make, coil and condenser model numbers, size in tons,
installation date and address, total install cost and proof of payment.
Contractor Certification: Contractor certifies that installation and services
performed have been in accordance with all applicable municipal, state and
federal codes, standards and regulations, as well as program requirements
pertaining to the installed system.
Approval and Verification: The participating utility or energy eciency service
provider reserves the right to conduct field inspections to verify installations.
Tax Liability: Sponsors will not be responsible for any tax liability that may be
imposed on the customer or contractor as a result of the payment of rebates.
Endorsement: Sponsors do not endorse any particular manufacturer, product,
system design, or technology in promoting these oers.
Limitation of Liability: Sponsors and their rebate administrator’s liability is
limited to paying the rebate and incentive specified. Sponsors and their rebate
administrator are not liable for any consequential or incidental damages or for
any damages in tort connected with or resulting from participation in these
oers.
Warranties: SPONSORS DO NOT WARRANT THE PERFORMANCE OF
INSTALLED OR SERVICED EQUIPMENT, EXPRESSLY OR IMPLICITLY. Program
sponsors make no warranties or representations of any kind, whether
statutory, expressed, or implied, including, without limitations, warranties or
merchantability or fitness for a particular purpose regarding the equipment or
services provided by a manufacturer or vendor. Contact your contractor for
details regarding equipment performance and warranties.
Electric Benefits: Other than the energy cost savings realized by customer, the
program administrator is entitled to 100% of the benefits and rights associated
with the energy-ecient measures, including without limitation ISO-NE
products and all other attributes, credits or products associated therewith
under any regional initiative or federal, state or local law, program or regulation
or program, and customer waives, and agrees not to seek, any right to the
same.
Electric Resistance Heat Replacement Adder: To be eligible, customer
must show that electric resistance was used to heat their home all winter by
submitting an electric bill that shows a 900 kWh dierence between the sum of
the three winter-usage (Dec, Jan, Feb) and three lowest-usage months.
WE ARE MASS SAVE®:
FOR ADDITIONAL INFORMATION, VISIT MASSSAVE.COM/REBATES OR CALL 800-232-0672.