TERMS AND CONDITIONS
Equipment Requirements
Applicable only when replacing an existing residential electric, propane or
oil storage tank or tankless water heater. New construction is also eligible
(gas replacement not eligible). Heat pump water heater must be installed
by an MA licensed plumber and installed within the MA electric service
area of one of the participating sponsors, be UL listed, and installed
in accordance with the National Electric Code and manufacturer’s
specifications. Heat pump water heater units must be qualified, listed
with and certified by the Air Conditioning, Heating, and Refrigeration
Institute (AHRI), and meet the program UEF requirements. Must have a
Uniform Energy Factor (UEF) of at least 2.0 for 55 gallons or less and
at least 2.7 for larger than 55 gallons. UEF is the ratio of useful energy
output from a water heater to the total amount of energy delivered to the
water heater. The higher the UEF is, the more ecient the water heater.
Rebate amount not to exceed the cost of equipment (excluding sales tax
and all installation costs).
General Requirements
Application Form: This application must be filled out completely,
truthfully and accurately. The customer must date and submit the
completed application along with all required documentation for specific
rebates and/or incentives. By submitting the rebate application, the
customer agrees to abide by these Terms and Conditions.
Time Limit: Qualifying units for equipment rebate must be purchased and
installed between January 1, 2021, and December 31, 2021. Applications
must be postmarked by January 31, 2022. Program is subject to change
without prior notice, including rebates and incentive levels.
Payments: From the time the application is processed and approved,
please allow 6–8 weeks for payment. Payment processing will take longer
if information or documentation is missing from the application. If payee
information is dierent from account holder information and the electric
utility provider is National Grid, additional processing time will be needed
for payee verification.
Geographic Requirements: Oers valid only for residential electric
customers in MA where the Mass Save Electric Heating and Cooling
Program is oered by Cape Light Compact, Eversource, National Grid
and Unitil.
Rebate Limitations: This rebate may not be combined with any other
utility or energy eciency service provider oer for the same equipment.
This does not apply to the HEAT Loan financing program. Other, non-
Mass Save rebates or incentives may also be used. Rebate amount not
to exceed the cost of equipment (excluding sales tax and all installation
costs) and may be subject to change without notice. Equipment installed
in new construction is not eligible if incentives have already been
received through the Renovations and New Construction Path.
Proof of Purchase: A copy of the customer’s invoice itemizing the
purchased equipment must accompany each rebate application form.
The invoice must indicate the equipment make, model number and size,
installation date and address, total install cost and proof of payment.
Contractor Certification: Contractor certifies that installation and
services performed have been in accordance with all applicable
municipal, state and federal codes, standards and regulations, as well as
program requirements pertaining to the installed system.
Approval and Verification: The participating utility or energy eciency
service provider reserves the right to conduct field inspections to verify
installations.
Tax Liability: Sponsors will not be responsible for any tax liability
that may be imposed on the customer or contractor as a result of the
payment of rebates.
Endorsement: Sponsors do not endorse any particular manufacturer,
product, system design, or technology in promoting these oers.
Limitation of Liability: Sponsors and their rebate administrator’s liability
is limited to paying the rebate and incentive specified. Sponsors and their
rebate administrator are not liable for any consequential or incidental
damages or for any damages in tort connected with or resulting from
participation in these oers.
Warranties: SPONSORS DO NOT WARRANT THE PERFORMANCE OF
INSTALLED OR SERVICED EQUIPMENT, EXPRESSLY OR IMPLICITLY.
Program sponsors make no warranties or representations of any kind,
whether statutory, expressed, or implied, including, without limitations,
warranties or merchantability or fitness for a particular purpose regarding
the equipment or services provided by a manufacturer or vendor. Contact
your contractor for details regarding equipment performance and
warranties.
Electric Benefits: Other than the energy savings realized by customer,
customer agrees that program administrator has the unilateral right
to apply for any credits or payments resulting from the Program or
equipment. Such credits and payments include but are not limited to:
(a) ISO-NE capacity payments, (b) other electric or natural gas capacity
and avoided cost payments or credits, (c) environmental credits, and (d)
payments from demand response programs. Customer further agrees
Customer will not file for such payments or credits either directly or
indirectly, and will not consent to any other third party’s right to such
payments or credits. This right is irrevocable for the life of the equipment
unless the program administrator provides written consent.
WE ARE MASS SAVE®:
FOR ADDITIONAL INFORMATION, VISIT MASSSAVE.COM/REBATES OR CALL 800-232-0672.
