TERMS AND CONDITIONS
Equipment Requirements
Air to water units must be listed on the air to water heat pump qualified
product list.
One ton is equal to 12,000 BTU/h. Rounding up is not acceptable.
General Requirements
Application Form: This application must be filled out completely, truthfully,
and accurately. The customer must date and submit the completed application
along with all required documentation for specific rebates and/or incentives.
By submitting the rebate application, the customer agrees to abide by these
Terms and Conditions.
Time Limit: Qualifying units for equipment rebate must be purchased and
installed between January 1, 2021 and December 31, 2021. Applications must be
postmarked by January 31, 2022. Program is subject to change without prior
notice, including rebates and incentive levels.
Payments: From the time the application is processed and approved,
please allow 6–8 weeks for payment. Payment processing will take longer
if information or documentation is missing from the application. If payee
information is dierent from account holder information and the electric utility
provider is National Grid, additional processing time will be needed for payee
verification.
Geographic Requirements: Oers valid only for residential electric customers
in MA where the Mass Save Heating and Cooling Program is oered by Cape
Light Compact, Eversource, National Grid and Unitil.
Rebate Limitations: This rebate may not be combined with any other utility
or energy eciency service provider oer for the same equipment. This does
not apply to the HEAT Loan financing program. Other, non-Mass Save rebates
or incentives may also be used. Rebate amount not to exceed the cost of
equipment (excluding sales tax and all installation costs) and may be subject to
change without notice.
Proof of Purchase: A copy of the customer’s invoice itemizing the purchased
equipment must accompany each rebate application form. The invoice must
indicate the equipment make, condenser and indoor unit model numbers, size
in tons, installation date and address, total install cost and proof of payment.
Contractor Certification: Contractor certifies that installation and services
performed have been in accordance with all applicable municipal, state and
federal codes, standards and regulations, as well as program requirements
pertaining to the installed system.
Approval and Verification: The participating utility or energy eciency service
provider reserves the right to conduct field inspections to verify installations.
Tax Liability: Sponsors will not be responsible for any tax liability that may be
imposed on the customer or contractor as a result of the payment of rebates.
Endorsement: Sponsors do not endorse any particular manufacturer, product,
system design, or technology in promoting these oers.
Limitation of Liability: Sponsors and their rebate administrator’s liability is
limited to paying the rebate and incentive specified. Sponsors and their rebate
administrator are not liable for any consequential or incidental damages or for
any damages in tort connected with or resulting from participation in these
oers.
Warranties: SPONSORS DO NOT WARRANT THE PERFORMANCE OF
INSTALLED OR SERVICED EQUIPMENT, EXPRESSLY OR IMPLICITLY. Program
sponsors make no warranties or representations of any kind, whether
statutory, expressed, or implied, including, without limitations, warranties or
merchantability or fitness for a particular purpose regarding the equipment or
services provided by a manufacturer or vendor. Contact your contractor for
details regarding equipment performance and warranties.
Electric Benefits: Other than the energy cost savings realized by customer, the
program administrator is entitled to 100% of the benefits and rights associated
with the energy-ecient measures, including without limitation ISO-NE
products and all other attributes, credits or products associated therewith
under any regional initiative or federal, state or local law, program or regulation
or program, and customer waives, and agrees not to seek, any right to the
same.
FOR ADDITIONAL INFORMATION, VISIT MASSSAVE.COM/REBATES OR CALL 800-232-0672.
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