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Complaint Procedure (Coppin State University)

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UNIVERSITY POLICE DEPARTMENT
Complaint Procedure
It is the policy of this department to provide a thorough, fair, and expeditious disposition
of complaints about the conduct of its employees. Further, it is the policy to invite
individuals to bring to the department’s attention complaints about its employees
whenever that person feels the employee acted improperly.
Important Points
1. Remember, a quality investigation takes time. Please be patient. Your case must
be prepared so carefully that it could stand up in court if necessary.
2. You are protected in your right to file a complaint! It is unlawful for anyone to
harass, intimidate, or penalize you in any manner, or otherwise take action
against you because you filed a complaint. If you find yourself a target of
harassment, call your investigator immediately.
3. Details are important. Try to remember all details and report them to your
investigator. Do not try to decide for yourself what is or is not important. Leave
that to the specially trained investigator.
4. Keep us aware of any changes in your address. We need to be able to reach you
at all times.
5. You will be required to swear or affirm that the information presented is true to
the best of your knowledge.
Can I file a complaint?
If you have been the victim or witness of an act of abusive language, improper police
conduct, harassment, or excessive force, or injury allegedly resulting from excessive
force caused by a police officer, you may file a complaint.
How long do I have to file a complaint?
It is important that you file a complaint as soon as possible, so that the events are still
fresh in your mind.
If you file a complaint of excessive force, you have ninety days from the date of the
incident to file.
For filing a complaint on acts of abusive language, harassment, false arrest, and
false imprisonment, you have one year from the date of the incident to file.
How do I file a complaint?
A. You may verbally report improper police conduct to the on-duty shift supervisor/OIC,
who will attempt to resolve the matters if complaints are relative to differences of
opinion between officers and citizens over the issuance of traffic citations, or criminal
citations.
B. You may file a written complaint in person at Coppin State University Police
Department Headquarters located at 2500 W. North Avenue; PEC Building, Suite
272; Baltimore, Maryland 21216. (Administrative hours: Monday thru Thursday
8am - 4:30pm, Friday 8am – 3pm)
C. You may obtain a complaint form online at https://www.coppin.edu/police.
Completed forms can be submitted by mail to the above address.
What do I do when I file a complaint?
To file a complaint, you will fill out and sign a form that is witnessed by a notary public.
The form has several questions including your name, age, address, the date of the
incident, the name of the accused officer, the place of the incident, witnesses to the
incident, and a statement of what happened.
What happens after I file a complaint?
After the investigation is completed one of the following determinations will be made:
A. Not Sustained dispositions conclude that investigations failed to discover sufficient
evidence to clearly prove or disprove a violation of directives.
B. Sustained dispositions conclude that sufficient evidence exists to clearly prove
violations of directives.
C. Exonerated exists when the alleged actions taken are true but were lawful and in
keeping with policy, protocol, or directives.
D. Unfounded the investigation reveals the allegation is false or not factual.
What are my responsibilities after filing a complaint?
Once you file a complaint, it is your responsibility to cooperate with the investigating
authority. You should make every effort to keep appointments and to provide
information as requested. Remember, your case cannot be processed unless you and
your witness(es) follow through with the process.
How is the final decision made?
The final decision making responsibility for discipline in any complaint rests with the
Police Chief. The Chief, however, cannot take final action until he has reviewed the
recommendation of a hearing board if one has been selected.
Will I be notified of the outcome?
Yes, complainants will be advised of the final determination and what disciplinary action
was taken, if any.
COPPIN STATE UNIVERSITY POLICE DEPARTMENT
2500 W. NORTH AVENUE; PEC SUITE 272
BALTIMORE, MARYLAND 21216
410-951-3900
Coppin State University Police
Department of Public Safety
Statement of Incident/Employee Performance
Office Use Only:
INV#
Office Use Only: Completed by
( ) Citizen ( ) Agency Employee
Your Name: (First Middle Last)
Your Date of Birth
Today’s Date
Permanent Home Address - Street, Apt.
City, State, ZIP
Cell Phone
Local or Business Address - Street, Apt.
City, State ZIP (Bus. Phone)
E-mail address
Date, Time & Loca-
tion of Incident
Time
Location (Address or describe location in detail)
Names, addresses & phone numbers of any witnesses to the incident. Use area below if additional space is needed.
Name
Address: Street, Apt. #
City, State, ZIP
Phone
Name
Address: Street, Apt. #
City, State, ZIP
Phone
What are the names, ID numbers, car numbers, or descriptions of the police personnel involved (as best as you can remember).
1.
2.
3.
4.
Do these personnel work for the Coppin State University Police? ( ) Yes ( ) No
Do these personnel work for another police agency? No Unknown
( Unknown
Yes – Department:
What is your statement pertaining to employee performance? Describe in your own words what happened (Use extra paper if necessary)
I hereby affirm that the facts and matters contained herein are true and correct to the best of my knowledge and belief.
Complainant’s Printed Name
This information is not intended to discourage legitimate complaints against police
officers. The validity of a thorough investigation depends upon timely and truthful
information. The Annotated Code of Maryland provides criminal penalties of up to
$500 fine and six months imprisonment for persons who knowingly make false state-
ments, reports or complaints, or who cause reports or complaints to be made to police
officers with intent to deceive and with intent to cause investigations or other actions
to be taken.
Complainant’s Signature & Date
Individuals wishing to protect their right to an investigation into allegations of excessive force or brutality are
encouraged to comply with the following:
The Annotated Code of Maryland provides that complaints against law enforcement officers, alleging brutality in the execution of their du-
ties, may not be investigated unless complaints are duly sworn to by aggrieved persons, members of the aggrieved persons’ immediate fami-
lies, or by persons with firsthand knowledge obtained as a result of their presence at and observation of alleged incidents, or by parents or
guardians in the case of minor children before officials authorized to administer oaths. Investigations which could lead to disciplinary action
for brutality may not be initiated and actions may not be taken unless complaints are filed within 90 days of the alleged brutality.
“I do solemnly declare and affirm under the penalty of perjury that I have read or have had read to me the information pertaining to this com-
plaint and the contents of this document are true and correct to the best of my knowledge and belief.”
________________________________________________ ____________________________
Signature (in presence of Notary) Date
Sworn to before me and subscribed in my presence this _________day of _______________, 20_____.
____________________________________________
Notary Public State of Maryland (seal)
My commission expires __________________, 20______.
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Completed 28 July 2020

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