Learning Outcomes
The learner is able to:
explain the Duty of Candour provisions within the Act, and how this
aects your practice
identify incidents of unexpected or unintended harm, and explain how
and when the Duty of Candour procedure should be applied
describe the eective elements of making an apology to and/or
meeting with the people aected by the incident
outline monitoring and reporting requirements
identify what lessons could be learned and shared by you and your
organisation to support improvements in the quality of care
explain how you can support implementation of the duty of candour
explain where to go for further sources of support.
Duty of Candour
Certificate of Completion
This learner has successfully completed the eLearning module:
Duty of Candour