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Being a parent can be the most rewarding experience, but it can
also be tough and may be a little daunting at first. Every child is
different and at every age we are faced with new challenges
and situations to handle. There is no such thing as a perfect
parent and we all need a little help and support at times.
We aim to offer practical advice and positive ways to manage
some of the challenges you may encounter. You’ll find
information, warning signs, as well as ideas and tips that can be
used to tackle specific issues. There is also information on how
to get further support.
We hope you find this guide helpful.
John Christie
Director of Children and Families
Brent Council
Call Brent Children and Families Information Service (CFIS) on
020 8937 3001
or visit www.brent.gov.uk/parenting
Welcome
to the Brent Parenting Handbook, a guide for mums, dads
and carers of 11-19 year olds.
This guide is one of a set of three,
covering parenting issues from
pregnancy up to 19 years. Read
the right guide/s for your family.
Parents and carers
of 5-11 year olds
Parents and carers
from pregnancy
up to the age of
five
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Contents
About you as a parent/carer
All kinds of parents
Parenting roles and responsibilities
Being a good role model - domestic violence
Being a good role model - drug and
alcohol misuse
Help to support you - parenting
programmes
New to Brent
Keeping your child safe
Bullying and peer pressure
Child protection and childminding
E-safety
Keeping safe
Helping your child do the best they can
Achieving at school and work
Encouraging good behaviour
Healthy lifestyles
Young carers
Helping your child cope with changes
in their lives
Growing up
Moving out
Sexual health and teenage pregnancy
Separation and divorce
Stress and anxiety
Help to support you - types of services
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All kinds of parents
I am lucky, I have my family around me. There
is always somebody to talk to and help out.
Your family is unique. Who is in your
family? How does it work?
Dif
ferent people handle change in
different ways.
Young people need stability and change
can make them feel especially vulnerable.
Family change takes time to get used to.
Whatever kind of family you have, you’re
not alone - if you need help, make contact.
If you have a new partner it could be easy
for a child to feel ‘pushed out’.
There’s no such thing as an ‘average’
family - every family is different.
Going it alone
Growing up with one parent can be a
good thing, leading to a close
relationship. Encourage your child to
spend time with their other parent if
it’s safe and possible. Help them
understand how both of you will be
part of their lives and that it’s okay
to love you both.
Coping with a death in the family
Everyone acts differently, some will feel
guilty about still living, others will think
about death and loss and who else
could ‘leave’ them. Patience and the
support of family and friends is key at
this time. Support agencies such as
Cruse have a helpline to help parents
and young people cope and useful
advice on their website.
Teenage parents
If your child is a young parent, you’ll
also face extra challenges. All new
parents struggle at times, so try to give
the support and advice they need.
Their education may have to be cut
short, but help them with plans for the
future. Support them where you can in
enjoying some of the things that other
young people do.
New families
In a new relationship, everyone will
need time to get used to things. If your
new partner has children there could
be extra challenges. Change can make
us all feel unsafe, so it’s important to
make sure everyone feels secure. Take
things slowly and carefully and try to
see things through each other’s eyes.
Grandparents
Can give a welcome extra pair of
helping hands and are an important
link to family histories and a sense of
belonging. Their experience can be
useful. They have lives of their own
so don’t ask them to do too much.
In family breakdowns they may lose
access to much-loved grandchildren.
Private fostering
If you are caring for someone else’s
child and you are not a close family
member this is known as ‘private
fostering’. You must inform your local
social services of this arrangement,
which also provides you with the
opportunity to get support.
What is a family?
Changes in the way your child
acts may signal that they are
feeling insecure. Watch out for
feelings of blame or guilt if your
relationship with your partner is
not working.
Talk through changes early -
young people are quick to pick
up ‘vibes’ and may know if
you’re keeping something from
them. Keep talking about the
new things that are happening.
A stable family life is important,
however unusual the make-up
of your family. Remind them
that they are loved, whatever
is happening.
Counselling, mediation and
support agencies can help to
spot possible problems. Know
your rights. Talk to the school.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Parenting roles and
responsibilities
I suddenly realised he wasn’t a kid anymore
but he wasn’t a grown up either. I try to be around
for support when he needs it.
Watching your child develop into a young,
confident adult can bring out mixed
feelings.
Even though they ar
e growing in
independence they still need your support.
The support you offer your teenager will be
different from the type of support they
needed as a child.
It can be difficult to let go.
The journey into adulthood can be
challenging and they may need your
support more than ever.
Watching your child develop into a
young, confident adult is amazing but
it can also be one of our biggest
challenges. They will still rely on you in
many ways and you are responsible for
their safety, health, education and
actions. Sometimes it can come as a bit
of a shock when your child starts to
develop and change into a young adult
and it can be difficult to ‘let go’. Of
course, you are still their parent and
they still need you.
Having a child means a lifelong
commitment to someone who will need
your care and support. If you are a
parent then you are responsible in the
eyes of the law for the safety, wellbeing
and upbringing of your child until they
reach adulthood. Your children are a
reflection of you and your parenting.
The most effective parenting tool we
have is the example we set as good role
models. This will help them grow into
responsible, healthy and happy adults.
As your child develops into an adult your
roles and responsibilities will change.
You will be their role model, their friend
and their teacher. You are responsible
for their actions as well as for keeping
them safe and well. It can be
challenging to keep an eye on them at
all times but try to make sure you know
where they are and how you can contact
them. If they are out with friends make
sure they know how they will be getting
home, maybe you could take turns with
other parents to collect them.
As a young person they will be
exposed to different experiences. They
may be thinking about having sex,
drinking alcohol and they may have
been offered drugs or been tempted to
get involved in crime. Try to chat with
them and let them know you are there
for support and not to judge them.
Extra pressure around their studies and
exams can be a testing time for all.
You are responsible for making sure
they go to school every day.
Your job as a parent
Your child is developing into a
young adult and you feel you
have lost contact with them. You
are concerned about where they
go and what they do.
The most effective parenting
tool we have is the example we
set as good role models. Be there
to support and give advice when
they ask. Try not to judge them.
Your child still relies on you.
Find out more about Brent's
parenting programmes.
Don’t be too hard on yourself, it
can be a challenge for parents to
accept their child is growing into
an adult and becoming more
independent.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Being a good
role model
My son has started showing aggressive
behaviour towards me. He has agreed it has to stop
and we are getting help.
Violence can affect families in serious and
long-lasting ways.
Domestic violence may teach them to use
violence.
Childr
en will often blame themselves for
domestic violence.
When violence occurs in families, alcohol
or drug misuse is often a cause.
Domestic violence towards parents is often
kept quiet. It is just as wrong.
Get help early to stop things getting worse.
Domestic violence is a crime and a
major social problem affecting many
families. Those who see, get involved
or hear violence are affected in many
ways. What is certain is that family
members do hear, they do see and they
are aware of violence at home. As they
get older your child may feel they have
to protect their parent and may become
physically involved.
Short-term effects
Children are affected in many ways
by violence, even after a short time.
These can include feeling frightened,
becoming shy and quiet, running
away, violence, behaving badly,
problems with school, poor
concentration and emotional upset.
Long-term effects
The longer they are around violence,
the worse the effects are on them.
These can include a lack of respect
for the non-violent parent, loss of
confidence, which will affect how they
form relationships in the future, being
over-protective of a parent, problems
with their education and running away.
If you are worried about domestic
violence, discuss it with someone else
you trust or contact the Domestic
Violence Helpline. If you are violent
and have children, you can seek help
to stop what is happening.
Domestic violence against parents
Children will learn how to act from
what they see their parents do. They
may feel they can do this because they
have seen a parent act in this way and
get away with it because nothing has
been done to stop such behaviour in
the past. They may not feel that there
are ways of dealing with problems
other than through violence. The
influence of friends (peer pressure),
alcohol and drugs can all play a part in
the way they react to situations. Stress
in other areas of their lives - their
education, or with friends may be
affecting them and leading them to hit
out at you. Try to work out what may
be causing the violence and learn to
recognise the warning signs. It is just
as unacceptable and must stop now.
Domestic violence
Any violence between adults will
affect children badly. Get
support and help as soon as
possible. The longer it lasts the
more damaging violence is.
Report your concerns about
yourself or someone else to the
police. If you are worried that your
child might be affected, talk to
them about what is happening.
Spend time together talking
through worries they have.
Children need time to talk about
the feelings they have about
violence. Children need to know
that it is not their fault and that
this is not the way it should be.
A violent partner must seek help
to stop their actions. Make sure
that you offer a good role model
for children so that they learn
better ways of acting.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Being a good
role model
He comes home in the small hours. I can
hear him staggering around the house. I am quite
worried about him but he knows I am here if he
needs to talk.
Make sure you know about drugs and alcohol
misuse and their possible ef
fects.
Prevention is better than cure.
Parents who take drugs can seriously increase
the chances of their children taking drugs.
Peer pressure from their friends can make
them feel they should drink alcohol or
try drugs.
If you find out that your child has or
may have taken drugs, it can be
worrying. This can be due to your lack
of knowledge about drugs and not
feeling confident about talking about
them. It is vitally important that you
and your children are aware of the
potential risks of using drugs, alcohol
and volatile substances (e.g. solvents).
Some parents worry that talking about
drugs and alcohol can encourage their
use. Avoiding talking about drugs will
not protect them.
Make sure you discuss the risks.
Accurate information and support will
help them decide what to do. It does
not guarantee non-use but will increase
the chance of an informed choice.
How would I know?
There are many tell-tale signs, like
panic, being tense or drowsy, low
concentration, lack of energy,
depression, skin problems or
aggression. There may be a change in
relationships with family and friends,
a change in behaviour, a change in
performance at school or college,
changes in a financial situation and
personal possessions ‘disappearing’.
Why do young people use drugs
and alcohol?
Because they are curious about them,
they want to break the rules, if they
are feeling stressed, to cope with
difficult situations or feelings and
because their friends do it.
At this time in their lives there are so
many changes going on physically and
emotionally as well as added pressure
through study, homework and exams.
Young people can also turn to drugs
and alcohol if they are unhappy, being
abused or bullied. If drugs are around
at home or they see their parents using
them they are more likely to want to
try it themselves.
Drug and alcohol misuse
If their appearance, behaviour or
financial situation changes
dramatically you should include
drug and alcohol use in your list
of “I wonder if…” questions.
Observe and talk to them if you
are worried. If they are not in
immediate danger talk with
them about their drug or alcohol
use at another time when they
are not using.
Discuss alcohol and drug misuse.
Make sure you can give accurate
information regarding the risks.
Ensure that you are informed
about drug use and the effects
of different types of drugs.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Help to
support you
I never realised there was such a wide range of
parenting programmes available.
Parenting programmes give parents the
opportunity to shar
e experiences, learn new
skills and help build positive relationships.
If you are finding things difficult help is
at hand.
If you feel you or your child needs extra
help, support can be offered to you both.
Seeking additional advice or support is not
a sign you are unable to cope.
Parenting programmes help parents
understand their children and how to
deal with different situations. There are
a wide range of parenting programmes
available within Brent depending on
your needs.
Parenting programmes we offer are:
Incredible Years
This is a programme for parents of
children aged up to 12 which helps
parents deal with aggression,
behaviour problems and social skills.
Families and Schools Together (FAST)
Aims to help parents to get more
involved with their child and other
parents. The FAST programme works
well with children aged 0-15 years old.
Strengthening Families,
Strengthening Communities
This is a programme for any parent
of children aged 3-18 years old. The
programme aims to increase parental
self-esteem, confidence and achieve
positive change in family relationships.
The programme aims to reduce
behaviourial difficulties and help
parents build their childs confidence.
Seeking additional advice or support is
not a sign you are unable to cope.
Every parent needs a little extra help at
some point so don’t feel that you
cannot ask for help. Brent parenting
programmes offer lots of different
kinds of support and information.
Strengthening Families
This is a alcohol and drug misuse
prevention programme for young
people aged 10-14 years old. The aim
is to help reduced children’s behaviour
and conduct problems and prevent
substance misuse. This should help to
prevent any anti-social behaviour
problems later in life by increasing
both parents’ and children’s self-
confidence and self-esteem. Improving
parent-child interactions through
better communication by having clear
boundaries is very important.
You feel that you cannot cope,
your self-confidence as a parent
is low and you are unsure where
to go next.
Discuss the parenting
programme options we have
available here in Brent.
Talk to your partner about
getting involved too.
By doing something at this stage
you are helping yourself and
helping your child in developing
a great relationship.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
Parenting programmes
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New to Brent
I was really nervous when we first arrived here
but my whole family has settled in really quickly and
the kids have already made some new friends.
There is lots of support and information if
you ar
e new to our area.
It can be difficult for a young person to
move away from things they are used to.
Children from abroad help to enrich the
vibrant cultural life of Brent.
Make sure you register with a local doctor.
Find out more about local clubs and leisure
activities.
Large numbers of people arrive in
Brent from overseas or move into the
area from another part of the UK.
Brent will help support you. Things will
of course seem a bit strange at first but
with our help we can work together.
Teams of social workers, health
workers, teachers and carers are all
ready to offer a whole host of services
to welcome you to our borough.
To get the best start, make sure you
register with a local doctor and find
out about schools and higher
education. Brent School Admissions
Service and Connexions will be able to
help you. Going to clubs or sessions
will help them make new friends and
begin a new enjoyable learning
experience. Young people find it easier
to make friends if they have something
in common.
Try to make new friends yourself, it’s
not always easy, but once you’ve made
the effort you will be pleased you did.
Join local clubs or learn a new skill -
this way you will immediately have
something in common with everyone
else. You may even wish to become a
volunteer, which is a great way to
get to know people and add to your
work experience. Don’t be afraid to
ask for help if there’s anything you
don’t understand.
If English is a second language to you
do try to use it. There are a number
of English courses available which
will help you settle into the local
community. This will not only help
you make friends but will help you in
finding a job. It is important that all
the family are able to understand
English to help them settle into
the community.
Caring professionals will aim to
understand your cultural preferences
and overcome any language barriers,
to help make you feel confident and
settled as soon as possible. Remember
you are not alone - there is an entire
network of support for you out there.
A whole new start
You are new to the area and feel
alone. You do not know anyone.
Make sure you find out about
local schools and higher
education. Do not shut others
out - enjoy meeting new people
and seeing new places.
Try to chat to a least one new
person everyday.
Make sure you use the help that
is on offer to give you and your
family the best new start.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Bullying and peer
pressure
She used to get horrible text messages from
her so called friends. I am glad she talked to me -
together we were able to put a stop to this.
Bullying behaviour is never
acceptable.
Bullying can take many forms.
Talk to them if you think they are being bullied.
Young people need ways to protect
themselves and seek help.
Encourage them to speak up.
Peer pressure is a form of bullying and can
bully a person into doing something they do
not want to.
If your child is the bully let them know this is
wrong and help them to stop.
What is bullying?
Bullying is deliberate, is intended to
cause hurt or harm, is repeated and
involves an imbalance of power. It can
be carried out physically, verbally or in
cyberspace - that means by text or
email. Bullying is a frightening
experience and it can isolate and
damage self-confidence.
What you can do if they are at
school:
listen to them and discuss ideas on
how to sort the problem out
plan what to do next together
refer to the school anti-bullying policy
get them to write a bullying report or
keep a bullying diary listing all the
incidents and take it to the school
meet with school to work out a plan
if you are unhappy with the meeting
or the action taken by the school to
support your child follow the school
complaints procedure.
Cyberbullying is a method of bullying
and can be through text, instant
messaging or email messages. It can be
making insulting comments about
someone on the internet through a
website or through social networking
sites. It can also be through uploading
embarrassing videos or photographs of
them by people they trusted on the
internet or distributing them by mobile
phones. This is called ‘sexting’.
Advise them not to respond to the
message but save them or take a screen
print as evidence. There are ‘report
abuse’ facilities on
many websites.
Putting on the pressure
Many young people feel under
pressure to do things they are not
happy about because they don’t want
to stand out from the crowd. On a
more serious level, this might mean
staying away from school, trying
alcohol or drugs, becoming involved in
crime or going further with a boyfriend
or girlfriend than they feel ready to.
They may even feel pressurised into
joining a gang which can lead to
violence and crime. There is a hierarchy
within a gang which can replace
looking up to a parent.
The real story
Running away, staying away
from school, unusual changes in
behaviour. Injuries with no
feasible explanation. Loss or
damage of possessions.
If they say they are being bullied
- listen carefully and take this
seriously. If bullying takes the
form of texting or email save the
messages as evidence.
Tell them to refuse to put up
with bullying, walk away, tell
someone and avoid fighting.
Listen and be there for them.
Make sure they know something
will be done.
Talk to them about their school
day. Teach them to respect
others and to be kind. Teach
them that prejudice and bullying
is unacceptable.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Child protection
and childminding
Social work has changed a lot. We work more
in partnership with families where there are
concerns to make sure they get support before
things reach a crisis.
Parents are responsible for their children’s
safety
.
Family services become involved once
concern is shared.
Young people are best cared for by their
own families.
Professionals want to work in partnership
with families to reduce the risk of harm.
The Local Safeguarding Children Board
(LSCB) promotes the welfare of children.
When harm happens to young people
families also need support. Social
workers and other professionals get
involved when parents may be unable
to protect their child from harm and
need some help. In some cases the
police child protection unit will
investigate with social workers to help
protect children and decide whether
an offence has been committed.
There have been negative reports in
the media about social workers and
what happens when concerns about
child abuse are reported.
Child abuse can be recognised,
prevented or stopped
A young person can not always clearly
tell you what has happened. A careful
assessment is needed and what support
and protection will best help them. A
social worker will ask questions about
the family circumstances, consider the
frequency and the seriousness of the
incident and the affects. All of these
factors will help to decide what should
happen next. Social workers and the
police have a duty to investigate
concerns of child abuse.
Professionals are not solely
responsible for protecting children
Traditionally, social workers have been
expected to make sure that children are
safe. In order to do this well, they rely
on information from parents, family,
other professionals and the local
community who all play an important
part in identifying concerns. This helps
to ensure support is offered before the
situation becomes far worse.
Removing a young person from
home is not the main aim of social
work enquiries and rarely happens
Social workers can only remove children
from home with a court order, having
demonstrated that there is serious and
immediate risk. In emergency situations,
the police have the power to remove a
child for 72 hours.
Myths and realities
Social workers will get involved
when they believe that physical
injury, neglect, sexual or
emotional abuse has occurred or
is likely to occur.
Make sure you know what child
abuse is and contact the police or
social services if you think this is
happening. A social worker will
meet you if abuse is reported.
If you are worried about your
own or someone else’s child,
seek advice about what practical
and emotional support is
available.
It is important they know what
to do when they feel unsafe.
Do they know who to talk to
and how to get a safe place
or person? If you are worried,
seek help early.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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E-safety
My son spends a lot of time on the computer
but he knows how to stay safe.
The internet can be fun and is useful.
Have family inter
net rules to encourage
safer use.
It is important that parents understand
the internet.
Young people can be bullied online and
by text.
Chatrooms can be used to host bullying
campaigns against a person.
Sexual or embarrassing photos can end up
on the internet.
The internet is a fantastic way for
children to find information, help them
learn and keep in contact with friends
or meet new ones.
Keep it safe
Keep an eye on what’s going on by
keeping the computer in a family room,
rather than in a bedroom. Learn how to
use a computer, access internet sites
and try out a chatroom for yourself so
you understand what can happen.
Child Exploitation and Online Protection
Centre (CEOP) is an organisation which
has been set up to help
stop internet exploitation.
Social networking
The minimum age for most networking
sites is 13. Follow the terms and
conditions by not allowing children
under this age to have access to
networking sites due to the
inappropriate content on them. This
includes registered offenders, sexual
images, and abusive messages, which
are open access for most. Setting
privacy settings is not enough.
There are parental control settings
on computers, mobile phones, and
gaming consoles like PSP, Nintendo DS
and the Wii. This can be done by
visiting the ‘My account’ or ‘Settings’
option on most consoles. Parental
controls can prevent strangers from
contacting children playing video
games, on social networks and while
on msn, they can prevent children from
accessing inappropriate sites, or they
can monitor the use and time limits
while you are away from the computer.
Set ground rules
limit time spent on the internet
talk about age appropriate websites
tell them to never give out contact
details or post photos of themselves
on the internet
they should always let you know if
someone is asking questions or
wanting details they don’t feel happy
about giving
ensure social networking profiles
are set to private so only friends
can view.
Make sure your child understands why
there needs to be rules. Because they
can’t see or hear the people they chat
to, they may not be who they seem.
New technology,
old problem
Secrecy when using the internet,
changes in their behaviour, and
unusual sexual questions.
Set up and stick to your internet-
use ground rules. Learn about
the internet and how to use it so
you can understand what they
are viewing and if it is suitable.
Discuss the dangers of using the
internet and unsuitable websites.
Make sure personal information
is not passed on to anyone else.
If they are worried they must
tell you.
Keep the computer in a family
room, with the monitor facing
outwards. Discuss which websites
they are visiting and make them
aware of the dangers.
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Keeping safe
My son is really good at letting me know
where he is going, so I don’t worry so much when
he is out and about.
Let your teenager know you are there if
they need you.
Agr
ee on a time for them to get home or
when you will collect them.
Teach them to trust their instincts - if they
feel uncomfortable about a place or person
tell them to walk away.
Remind them to protect their valuables and
keep mobiles and iPods out of sight.
Remind them never to walk around alone
at night or in isolated places.
If they can drive remind them never to
drink and drive.
It can be difficult finding the balance
between giving your teenager enough
freedom to gain confidence and
making sure they are safe. It might be
tempting to protect them by stopping
them going out anywhere, but this
won’t help. It’s better that they know
how to stay safe. That way, they’ll feel
more confident and you won’t have to
worry as much. It’s important you talk.
Out and about with friends
Always agree a time for them to return
or to phone you. Remind them never
to go off with someone they don’t
know, however convincing they seem.
It can be hard to keep track when they
are out, but giving them a mobile
phone or helping them with top-up
payments means they can call you if
they are in trouble, and you can at
least check that they are okay. Remind
them that it is safer to stay together
and only to use registered taxis. If they
go missing and you don’t know where
they have gone, contact the police.
Victims of crime
Tell them to keep valuable items (i.e.
iPods or mobile phones) out of sight,
as most things are stolen when they’re
being used or can be seen.
Remind
them never to walk around alone at
night or in isolated places and to trust
their instincts if they feel uncomfortable
about a situation.
Road safety
It’s easy to get distracted - if they are
listening to music or chatting to friends,
they will not be paying attention to what
they are doing or where they are going.
In the car
Tell them to be sensible. If they drive
they have a responsibility to keep
passengers, pedestrians and
themselves safe. When in the car they
must always wear a seatbelt, it's the
law where they are available.
Cycling
If they ride a bike on the road, it’s vital
they always wear a helmet (that meets
safety standards) and that they adhere
to the rules of the road.
Are they safe?
Watch out for signs that they
are at risk such as if they walk
around by themselves, especially
at night.
Make sure they know how to say
safe when they’re out. Always
know where they are and when
to expect them home.
Ask them to take sensible
precautions if they are out by
themselves. Talk about the risks
and dangers when they’re out and
how they can minimize them.
Teenagers need to know how to
stay safe. This includes keeping
valuables out of sight, staying
with a trusted group of friends
when out at night and keeping
to well lit places.
• Brent Children and Families
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Achieving at school
and at work
My daughter has decided to continue on to
further education. I am so pleased.
Getting a good education will make it
easier to find a job they enjoy
.
Support them and show an interest in
their studies.
Help them choose the right subjects.
Whatever decision they reach, support and
encourage them.
Apprenticeships and training offer really
good work-based experience.
The longer they spend in full or part-
time education, the better their job
chances are for the future.
While the choice of subjects and skills
taken is up to your teenager, there are
things you can do to back-up their
interest in education. Spending time
helping in their education will give
them the support they need to make
choices about learning. Take an active
interest in the subjects they have
decided to take and help with
homework or projects if you can.
If your child has a disability they will get
the extra support they need through the
special needs provisions in a mainstream
school. Your local council and health
service providers will help you assess
your child's special education needs and
help you find the best way forward for
their education. A small number of
children, depending on their disability,
may need more specialist support by
attending a special school appropriate
to their educational needs.
If your child continues to study after 16,
this is called further education. If they’re
16-19 years old, they might also be able
to get money for help in carrying on
with their studies, with an Educational
Maintenance Allowance (EMA).
They may want to leave school at 16
and get out into the adult world to
earn money. This may not be as easy as
they think. Unless they have a job try
to get them to think about staying on.
They can leave school on the last Friday
in June of the school year when they’re
16 years old. It is the law that young
people cannot leave school any earlier.
A new law is being introduced that will
raise the education leaving age to 17
in 2013 and 18 from 2015.
If they leave school at 16 years old try
to get them to apply for jobs that
also offer the chance to train.
Apprenticeships offer work-based
training so that they can learn while
on the job as well as earning money.
The Connexions service will help your
child to carry on with their education
past the age of 16, at school, sixth
form college or other colleges of
further education.
Encourage them to
keep learning
If you feel they don’t understand
how important education is,
explain that without qualifications
they’re less likely to find a job
they enjoy later on.
Take an active interest in their
education. If they are sure they
want to leave school, get them
to apply for jobs that offer
training or apprenticeships. They
may wish to look at higher
education, for example college
or university.
Try to get them to stay on in
further or higher education.
Discuss different job ideas, such
as apprenticeships or work-
related education and training.
Children who have a stable
home life and parents who take
an interest in their education and
future career tend to stay longer
in education.
• Brent Children and Families
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Encouraging good
behaviour
He recently started hanging around with a
new group of friends. Since then he keeps getting
into trouble. How can I help him?
Being positive can help with behaviour.
Pr
evention is better than cure.
Peer pressure and boredom are some
reasons given by teenagers for offending.
Brent Council can advise you about our
parenting programmes.
Having a Parenting Order against you means
you must legally agree to specific conditions
that the court has placed on you. It does not
mean that you have a criminal record unless
you do not follow the agreement.
Anti-social behaviour is a phrase used
all to regularly these days. There are
different sorts of anti-social or
challenging behaviour. Some of it
might just be described as high spirits.
Adults can often mistrust or even fear
young people and be quick to form
opinions. However, the behaviour of
some young people can be damaging
and frightening. We all have the right
to live without fear, that includes
young people too.
There are many causes of disruptive
behaviour. An unstable family life due
to violence or divorce may not help.
Living in an area with few things to do
and few family activities could be
another. Pressure from friends can also
be a problem with mates encouraging
them to join in. Problems at school or
bullying and peer pressure may also be
a factor.
It is a parent's job to provide the best
care they can for their child. This does
not mean you have to cope alone. We
have parenting programmes that can
help families with teenagers to stop
their challenging behaviour. Taking an
active interest in your child will help
them in every area of their life.
The Youth Crime Prevention Team is
managed by the Youth Offending Service
(YOS) and works with young people at
risk of crime or anti-social behaviour.
They also work with parents and carers
to avoid problems getting worse.
The YOS aims to stop young people
carrying out crimes. There are lots of
different staff which include social
workers, probation officers, education
workers, health workers, police officers,
substance misuse workers, Connexions
advisers and others. Together they work
with the whole family offering advice
and support to prevent the child from
committing further crime.
Positive parenting
Missing school or being in
trouble at school, stealing,
having unexplained amounts
of money, mixing with a bad
crowd, using drugs and/or
alcohol, rudeness or violence
towards you or others. Deal with
these signs as soon as possible.
Talk to them about their
behaviour, why they are doing it
and what action can be taken
to stop it. Do not feel you are
alone - there are parenting
programmes in place to help.
Try not to judge, but explain
that you want to help stop this
behaviour. Explain where this
behaviour could lead unless it
is stopped now.
Keeping an open relationship
and talking to them will help.
Young people from good family
homes are less likely to offend.
• Brent Children and Families
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Healthy lifestyles
We still try to do healthy things as a family.
On Sundays if the weather’s okay we go to the
park on our bikes.
Balance is the key to a healthy lifestyle.
If you eat mor
e calories than your body
burns, you will put on weight.
It is easy not to notice weight gain when
you see someone every day.
Act now, don’t let them smoke and protect
them from secondhand smoke.
Try to make sure they get plenty of sleep
and exercise.
What they eat
Make sure your family eats a good
variety of foods in sensible amounts -
balance is the key. Meal times can be a
really good time to sit down to eat,
enjoy food and socialise together as a
family. To get the best possible start to
the day, it is important they have a
good healthy breakfast. Setting a good
example is one of the best ways of
encouraging healthy eating habits. If
good healthy food is in the fridge they
will eat it.
Eating disorders can easily go
unnoticed especially when life is busy.
Try to take note of what they eat and if
they are missing meals regularly, losing
weight, over exercising and being
secretive with food.
Exercise
Food is used in our bodies to create
energy. If we don’t use it we get fat.
Encourage them to be as active as
possible. Getting fit need not be
expensive and it could be something
you could do together.
Sleep
We all need a good night sleep to be at
our best. Lack of sleep can impact on
behaviour and achievement at school or
college. Try to agree on a set time for
bed, especially on a school night.
Hygiene
During the teenage years hygiene
becomes more important. Encourage
them to use deodorant and shower
regularly as body odour becomes more
of a problem. Leave shower gel and
mouthwash in the bathroom for them
to use and make sure they visit the
dentist regularly.
Smoking and alcohol
If you smoke it is more likely your child
will smoke. If you smoke at home you
are exposing them to your secondhand
smoke. This is called ‘passive smoking’.
Most young people will want to try
alcohol. Try to get them to do this in a
controlled environment. Make sure you
know where they are and what they
are doing.
Looking after
their health
A healthy person should eat a
balanced diet, be active, sleep
well, have sufficient energy and
generally feel that they enjoy life.
If this isn’t you and your family,
perhaps some basic improvements
could make a difference.
Ask your school nurse or doctor
for diet, exercise and general
advice on a healthy lifestyle. Make
sure your family eats a healthy
balanced diet. Go to the dentist
regularly. Give up smoking.
Remind yourself that you can
change your general state of
health. Ask your family and
friends for support in your
decisions to change.
Too much saturated fat, salt and
sugar are bad for the body.
Prevent ill health by balancing
your family’s lifestyle. Do not
smoke.
• Brent Children and Families
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Young carers
He didn’t say anything, but I could tell that
having to look after me was having an affect on my
son. I made a few phone calls and found out that
more help was available.
Young carers are protected by the Children
Act 1989, Car
ers (Recognition and Services
Act) 1995 and Carers and Disabled Children
Act 2000.
The government and your local council
are there to help and will act once concern
is raised.
There are many types of support to help
you and your child cope with their caring.
You care about your young carer. So make
contact with support groups and
organisations that are there to help.
Many people need special care in their
homes. They may be ill, disabled or
elderly, or they may have drug or
alcohol problems. Care from a member
of the family can be a help. When the
carer is a young person it is very
important to make sure that they are
getting everything they need too.
If your child has any caring role, for
yourself or another member of the
family, it is very important that they do
not suffer because of their caring.
Most importantly, tell your local
department of social services about
this. You don’t have to cope alone,
they can help you both get the support
and advice you need.
Education
You will want them to do well in their
studies. Many young carers achieve
good results, but research has shown
that caring can have a bad effect on
education. They can be tired or miss
days in order to care for an adult at
home. To help stop this, it is important
that the school or college is told about
their caring role. This way they can
give them extra help if needed and will
understand and support them.
Health
Sometimes young carers can be so
busy looking after others, and parents
can be so unwell that the carers health
can be forgotten and they can become
ill, stressed or depressed. The best way
to avoid this is to get help from your
doctor. Let them know all about what
is happening so that they can give the
help and advice that you both need.
Independence and growing up
All young people need a social life and
friends of their own. Encourage them
to go out (make sure your partner or a
trusted friend knows where they are)
and enjoy life.
Extra support
Brent Council can give extra support to
carers. This can include special breaks
for carers and extra support services
for particular needs. There are also
many local and national organisations
set up to help young carers and their
parents. So make contact.
Too busy to enjoy life
Look out for signs that they may
be struggling with their caring
role. It is very important that you
talk and listen so you can take
action to help them cope.
Get as much information as you
can and find out what services,
support, benefits and advice are
available - you’re not alone.
Make sure Children and Families
Services know about what is
happening and keep them up
to date if things change.
Being a young carer could have
a bad effect on their health,
education and wellbeing. You
can help stop this by making
sure that they get the best
support and advice available.
• Brent Children and Families
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Growing up
My daughter is a typical teenager. She spends
most of her time with her friends and is very untidy
- but I guess that’s how we all were.
Listening is the key to a good relationship.
Growing up can be frightening for young
people so make sure they have the
information they need.
Puberty generally happens earlier for girls
than boys. It can happen gradually or over
a short space of time.
Hormones set of
f physical changes, mood
swings and changes in feelings.
Pressure from other friends to act in a
certain way can be powerful.
As your child begins to grow up and
develop into a young adult you have
an important role in helping them
understand the changes that they will
be going through. Growing up can be
a challenging time for all and a bit of
love and understanding goes a long
way. Let them know you are always
there to support them.
Sometimes it
can come as a bit of a shock when your
child starts to develop and change into
a young adult and it can be difficult to
‘let go’. Of course, you are still their
parent and they still need you.
Boy’s bodies can start to change from
around the age of ten with sexual
development soon after. Your son will
be developing into a young man. He
will need your support and trust but he
will also need some privacy, respect
and encouragement.
Puberty in girls can begin from around
nine years old. Your daughter will
probably have gone through puberty
and has developed into a young
woman. She will need your support
and trust but she will also need some
privacy, respect and encouragement.
Discussing matters such as friendships,
relationships and love are important.
This way, you know the information
they get will be fact and not based on
what they have picked up from their
friends. Be open-minded and do not
judge them, so they feel they can trust
you and turn to you when they need
help and support.
Friendships are very important to
young people. Having a close friend or
group of friends and belonging to a
group helps them feel good about
themselves, learn to deal with people,
and develop their own identity. This
also helps them learn about the values
and ideas of others.
Support your child by letting them
know they can talk to you. You can
teach them to trust their own feelings
and values, building up an emotional
strength that will help them as they
get older.
Changing times
Signs can include, mood swings,
arguments, talking back, an
‘over-the-top’ interest in hygiene
are all quite normal. As well as
coping with emotional changes
they will also have to deal with
physical changes.
Listening and talking to them
will help you understand what
they are going through.
Talk things through rather than
arguing. If they ask you questions
you don’t know the answer to
find out together, maybe you
could go on the internet. Don’t
be embarrassed, let them know
they can ask you anything.
The more information your child
has the better they will be able
to cope with the changes that
come with growing up.
• Brent Children and Families
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Moving out
I’m excited for my daughter now that she’s
leaving home, she’s never really had to manage
money before so I’ve tried to teach her about bills
and the prices of things.
Communication is the key to good family
r
elationships.
Young people need to develop their
own identity.
When they decide to leave home try to
make sure they are ready.
Encourage them to stay in touch and call
them to check they are okay.
Let them you are always there for them.
It can be difficult for parents to let go
and it is only natural to be concerned.
Every child leaves home eventually. In
giving them responsibilities in their early
teens you are building up trust between
you. Let them start to make some of
their own decisions, too. Show respect
for their decisions (as long as they are
safe), even if you don’t agree with
them. Starting to do things for
themselves helps prepare them for
independence later on.
When your child leaves home it’s a big
step for both of you. They may be
going because further education (such
as college or university) is taking them
to another city or because of training
or work. This means your relationship
is moving on to a different stage. The
change may be exciting and difficult
for both of you.
Some young people don’t think twice
about the fact that their meals are
cooked, their clothes are washed and
ironed, their phone calls are paid for
and the house is clean. This is often
because they haven’t had to do it
themselves. When they move out it
can be a big shock for them to realise
that they’ve got to do all these things
themselves and they will probably not
know how much things cost.
There are lots of things you can do to
help them move towards and prepare
for independent living. Show them
how to do things like set up a bank
account, pay rent and bills, put money
aside for council tax, utility bills such as
gas, electricity, water and telephone.
Help them understand budgeting and
an idea of what things cost. Maybe
you could take them on the family
weekly shop where they can take a
note of prices and how they can
stretch their budget - look for two for
the price of one offers and bulk buys
they can put in the freezer.
They will probably not be living alone
and will need to adapt to the idea of
sharing a kitchen or bathroom with
others. Remind them to be considerate.
If you have had a close relationship this
need not change and you are still only
a phone call away. Invite them home
regularly or maybe pop over to their
place for a coffee.
Celebrate their
growing independence
If they are keen to leave home,
try to help them understand
what to expect when they have
to look after themselves.
Make sure they are ready for
living away from home. This
means learning how to budget,
how to cook healthy meals,
learning about keeping
themselves safe and learning
to live with others.
Get your teenager to talk about
any worries about living away
from home. Remind them that
if they get lonely they can
always call you and return home
for visits.
Talk to your child about leaving
home too soon or if you feel
they are too young to deal with
looking after themselves.
• Brent Children and Families
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Sexual health and
teenage pregnancy
My parents explained so little to me about sex, I
had to find out from friends and half of what they said
was wrong. I’m determined that my children know
exactly what to expect and learn about safer sex.
It is important that they learn about
r
elationships and love.
Talking to young people about sex can help
delay the age at which they first have sex and
they are more likely to use contraception.
Many Sexually Transmitted Infections (STIs)
do not have any symptoms.
If left untreated some STIs can cause
problems with fertility.
Condoms help to protect against STIs and
pregnancy.
Young people receive many different
messages about relationships and sex.
They get information from TV, the
internet, magazines, friends and sex
and relationship education. Some of
this information will be accurate, other
bits will not. You have an important
role in ensuring that they learn about
relationships and sex and that the
information they get is accurate.
Even though it can be difficult to talk
about sex with your child, it is
important that you give them accurate
and sufficient information about
relationships and sex. Good
communication about relationships and
sex can help delay the onset of sexual
activity. Young people who talk to their
parents openly about relationships and
sex are more likely to practice safer sex
when they do become sexually active.
It’s important that they learn about
relationships, love, sex, STIs and using
contraception before they have sex.
Although the law says that both boys
and girls can have sex at the age of 16,
one third of young people under this
age are already having sex. Therefore it
is important to start talking to young
people from an early age to make sure
they are informed. They should know
that it is okay to say “no” to sex even
if their friends say that they are doing
it. They should also have information
on where to go for advice and support
and for testing and treatment.
How to tell them
Answer questions they have with
simple, clear, accurate answers. If you
are not sure about something they ask,
be honest - tell them you don’t have
the answer but that you are happy to
try and find out or maybe suggest that
you find out together. Use magazines,
the internet and TV programmes to
help bring up subjects and to use as
examples. Remember, there are plenty
of useful books and leaflets, as well as
websites for both parents and young
people that can help.
Communication is
important
Young people are starting to
have sex younger. By the time
you see the warning signs it may
be too late to give them the help
they need. Make sure they learn
about sex early on.
Get advice from leaflets, books
and websites - the more you
read the more comfortable you
will be talking to them about it.
Rather than having a one-off talk
about sex, STIs and relationships,
it may be better to have regular
chats, like when doing the
washing up, for example.
The more they know about sex,
the longer they are likely to wait
and to use contraception.
Most young people want their
parents to talk to them about
sex, so be ready.
• Brent Children and Families
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Separation and
divorce
I now know how much my son struggled with
our break-up. We should have talked to him more
about what was going on.
Separation can be as upsetting for your
childr
en as it is for you.
Talking helps them understand what will be
happening in their lives.
Let them know you will both still be there
for them.
Try not to talk your child into taking sides.
When a relationship breaks down it is
hard for the whole family. While you
may think it is kinder to try and protect
your children from the details, the
truth is that the more they understand
what is going on, the easier they will
find it to cope.
If possible, have both parents there
when you explain what’s going to
happen and why. Try not to fight in
front of them and make clear that
even though you will be living apart
you will both be there for them
whenever they need you. They may
have mixed feelings during this time
including feeling hurt, confused and
unloved. You both need to be patient
and understanding of their needs as
well as your own.
Children often think that their parents
breaking up is somehow their fault and
that they’ve done something wrong.
They may also feel that if they do things
differently in the future you may get
back together. They need to understand
that what’s happened is not their fault.
While most children want contact with
both their parents, a young person can
view what’s happened differently and
may blame one of you for the break-
up. You may find your child taking the
side of one parent. Hopefully, this will
pass and by explaining the facts, a
good relationship can be kept with
both parents.
Learning to listen
Talk to your children and listen to what
they have to say. How you handle the
break-up is important for their
wellbeing. Try to get them to talk them
about their feelings and involve them
in making choices about the future. As
well as feeling like they are losing a
parent in some way, they may also be
worried that they will have to move
house or change schools, so tell them
about what may need to happen. Talk
to them about who they will live with,
where and what other changes may
happen to help them deal with their
own feelings.
It’s not their fault
Saying bad things or fighting
with your partner in front of
your children is only going to
hurt them. Try to keep calm
when talking about what’s going
to happen as how you handle
things will have a big impact on
their future.
Tell them about what’s happening
and how it will affect their lives.
Show them that their wellbeing is
important to you both by listening
to their feelings and wishes.
Explain to your child that the
break-up is nothing to do with
things they may have said or done.
Always give them a chance to talk
about their feelings and worries.
Talk to them so they understand
why you are breaking up and
how this will affect their lives.
Let them know that both of you
will do what you can to keep
their lives as normal as possible.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Stress and anxiety
I know he’s got a lot to cope with, what with
his exams coming up as well as splitting up with his
girlfriend. We are always here, he knows that.
Young people feel stressed for many reasons.
Being bullied and par
ents divorcing are two
of the most common causes of stress.
Sometimes parents don’t realise they are
putting too much pressure on their child to
do well.
Pressure on them from other young people
to act in a certain way can be powerful.
Family support is important but be prepared,
they may turn to their friends first.
Sometimes young people get stressed
and anxious and there may be many
reasons why this happens.
These can include:
they are being bullied. Feeling in
danger every day can gr
eatly affect
anyones state of mind
they are not getting on well with their
friends. It’s natural to want to fit in
and falling out with friends can seem
like a really big deal to them
they are anxious about leaving school
or returning after the holidays
a family member, friend or pet has
died. Sometimes young people can
blame themselves for these things
they may feel anxious if their parents
divor
ce or even just fight. When they
see their parents arguing it can
damage their sense of security and
can make them feel very alone and
frightened
some worry about schoolwork, tests
or exams. It’s normal to want to see
your child do well, but some parents
may not realise that they are putting
too much pressure on them
being abused at home.
Sometimes, family members overhear
parents talking about money worries
or problems they are having at work
and they start to feel anxious about
these things themselves.
Be aware that many teenagers feel
under pressure to do things they are
not happy about because they don’t
want to stand out from the crowd. A
young person can easily feel anxious
about their appearance. It is normal for
them to want to look their ‘best’ but
look out for things like dramatic
weight loss which may be a sign of an
eating disorder. Some girls feel they
need to be thin to be liked and this
causes anxiety.
You will probably be able to spot the
signs and help them when they feel
stressed. If their anxiety goes on for
longer than a month, or if it greatly
affects how they are at home or their
behaviour at school, you might want
to speak to your doctor for help.
Emotional wellbeing issues can affect
young people and need to be treated.
Helping them cope
Mood swings, trouble sleeping,
nightmares, trouble doing
schoolwork, stomach aches,
headaches, preferring to spend
time alone, overreacting to
minor problems.
Make sure they get enough
sleep and healthy food. Exercise
can reduce stress, so encourage
your child to exercise.
Talk to them about what is
causing their stress. Tell them it
is normal to feel stressed now
and again, but it is also good to
know how to relax and make
themselves feel better when
they’re upset.
Make time every day so they
know they can talk to you if they
are worried. Look ahead to
when they may be stressed e.g.
before tests or interviews and
talk about it.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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6554-Brent A5 11-19 BM:Layout 1 22/6/10 11:45 Page 41
There are many services that are available for parents
provided by a number of people such as the council,
health services and the voluntary and community
sectors. This section should help give you an idea on
what is available. All this information is available on the
council’s website. Visit www.brent.gov.uk/childcare
Families Information Services
Local authorities are under a duty to provide mothers,
fathers and other carers with accessible information
about the services, support and advice available to help
them support their children up to their 20th birthday. This
is being delivered through the Families Information
Service, which acts as a central information point with
links to NHS provision, children’s centres, Jobcentre Plus,
schools, youth clubs, libraries and other facilities.
Health services
The Healthy Child Programme offers every family a
programme of screening tests, immunisations,
developmental reviews, and information and guidance
to support parenting and healthy choices - all services
that children and families need to receive if they are to
achieve their optimum health and wellbeing.
The Healthy Child Programme, led by health visitors, is
increasingly being delivered through services that bring
together children’s centre staff, GP’s, midwives,
community nurses and others. Children’s centres are a
way of delivering community based services and will help:
support mothers and fathers to provide sensitive and
attuned parenting, in particular during the first
months and years of life
ensure that contact with the family routinely involves
and supports fathers, including non-resident fathers
support the transition to parenthood, especially for
first - time mothers and fathers
support parenting using programmes and practitioners
who are trained
supporting parents through providing timely and
accurate parenting information.
Schools
Every parent should know that they will be supported
and encouraged to play their essential role in their child’s
education. Schools play a crucial role in identifying
needs of families and ensuring these are addressed as
well as providing or facilitating service delivery directly
such as extended services. Extended services promotes
the aim of every school providing access to a full core
offer of before and after school activities; for primary
schools, childcare from 8am to 6pm, 48 weeks a year,
delivered on the schools site or through other local
providers; swift and easy access to specialist services;
community use of facilities; and parenting and family
support. To meet the parenting support as part of the
extended services offer, schools should provide:
information sessions for parents of pupils joining
reception and on transfer to secondary school
information about nationally and locally available
services and sources of advice and support
access to parenting groups using structured evidence
based parenting programmes, as well as more
information opportunities for parents to be involved
with the school and each other
family learning sessions to allow children to learn
with their parents.
Help to support you
Types of services
Parent Support Advisers (PSAs) work with families in
and around schools, and with a broad range of
organisations that provide support to parents and
families and can help to deliver the extended services
full core offer. The PSAs role is to work with parents in
a school context to support their children’s learning;
help improve behaviour and attendance and overcome
barriers to learning; provide targeted preventative
support and early intervention; and increase the
numbers of parents involved in their child’s education.
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Contacts
Useful national
ADFAM
020 7553 7640
www.adfam.org.uk
Advisory Centre for Education
(ACE)
0808 800 5793
www.ace-ed.org.uk
Ask Brook
0808 802 1234
www.brook.org.uk
Barnardo’s
www.barnardos.org.uk
Beating Eating Disorders
0845 634 1414
www.b-eat.co.uk
Child Accident Prevention Trust
(CAPT)
020 7608 3828
www.capt.org.uk
ChildLine
0800 1111
www.childline.org.uk
Contact a Family
0808 808 3555
www.cafamily.org.uk
Cruse Bereavement Care
0844 477 9400
www.crusebereavementcare.org.uk
Dad Talk
www.dadtalk.co.uk
DrugScope
020 7520 7550
www.drugscope.org.uk
Families Anonymous
0845 1200 660
www.famanon.org.uk
Family Information Direct
www.dcsf.gov.uk/
familyinformationdirect
Family Planning Association
0845 122 8690
www.fpa.org.uk
Family Rights Group
0808 801 0366
www.frg.org.uk
FRANK
0800 77 66 00
www.talktofrank.com
Kidscape
08451 205 204
www.kidscape.org.uk
Missing People
0500 700 700
www.missingpeople.org.uk
National Domestic Violence
Helpline
0808 2000 247
www.womensaid.org.uk
http://refuge.org.uk
NHS Direct
0845 4647
www.nhsdirect.nhs.uk
NSPCC
0808 800 5000
www.nspcc.org.uk
Parentline Plus
0808 800 2222
www.parentlineplus.org.uk
Turning Point
www.turning-point.co.uk
YoungMinds
0808 802 5544
www.youngminds.org.uk
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Designed & marketed by Coles McConnell Ltd. © 2010 All Rights Reserved. Telephone: 01622 685959. www.coles-mcconnell.com
For local and national contact details call Brent Children and Families Information Service
020 8937 3001
www.brent.gov.uk/parenting
This booklet was given to me by
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