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Being a new parent can be the most rewarding experience, but it
can also be tough and may be a little daunting at first. Every
baby is different and at every age we are faced with new
challenges and situations to handle. There is no such thing as a
perfect parent and we all need a little help and support at times.
We aim to offer practical advice and positive ways to manage
some of the challenges you may encounter. You’ll find
information, warning signs, as well as ideas and tips that can be
used to tackle specific issues. There is also information on how to
get further support.
We hope you find this guide helpful.
John Christie
Director of Children and Families
Brent Council
Call Brent Children and Families Information Service (CFIS) on
020 8937 3001
or visit www.brent.gov.uk/parenting
Welcome
to the Brent Parenting Handbook, a guide for mums, dads
and carers from pregnancy up to the age of five.
This guide is one of a set of three,
covering parenting issues from
pregnancy up to 19 years. Read
the right guide/s for your family.
Parents and carers
of 5-11 year olds
Parents and carers
of 11-19 year olds
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Contents
About you as a parent/carer
All kinds of parents
Parenting roles and responsibilities
Being a good role model - drug and
alcohol misuse
Help to support you - children’s centres
Help to support you - parenting
programmes
New to Brent
I am pregnant
Looking after yourself
Keeping happy during your pregnancy
Young parents
Keeping your child safe
Babysitting and childminding
Child protection
Safer sleeping
Helping your child to be healthy
Breastfeeding and immunisations
Common childhood illnesses
Healthy lifestyles
Helping your child’s developments
Developing speech and language skills
Encouraging good behaviour
Managing behaviour
Starting school
Help to support you - types of services
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All kinds of parents
My new partner also has a son. It’s taken
a while to get used to the new family set up,
but it’s great.
Your family is unique.
Dif
ferent people handle change in
different ways.
Children need stability and change can
make them feel especially vulnerable.
Family change takes time to get used to.
Whatever kind of family you have, you’re
not alone - if you need help, make contact.
There’s no such thing as an ‘average’
family - every family is different.
Going it alone
Growing up with one parent can be a
good thing, leading to a close
relationship. Encourage your child to
spend time with their other parent if
it’s safe and possible. Help them
understand how both of you will be
part of their lives and that it’s okay
to love you both.
Coping with a death in the family
Every child will act differently, some will
feel guilty about still living, others will
think about death and loss and who else
could ‘leave’ them. Patience and the
support of family and friends is key at
this time. Support agencies such as
Cruse have a helpline to help parents
cope and useful advice on their website.
Teenage parents
As a young parent, you’ll face extra
challenges. All new parents struggle at
times, so don’t be embarrassed to ask
for support and advice. Your education
may have to be cut short, but don’t
give up on plans for the future. Think
about your own needs and try to enjoy
some of the things that other young
people do.
Make sure that you have
good, reliable childcare if you leave your
child at home.
New families
In a new relationship, everyone will
need time to get used to things. If your
new partner has children there could
be extra challenges. Change can make
us all feel unsafe, so it’s important to
make sure everyone feels secure. Take
things slowly and carefully and try to
see things through each other’s eyes.
Grandparents
Can give a welcome extra pair of
helping hands and are an important link
to family histories and a sense of
belonging. Their experience can be
useful. They have lives of their own so
don’t ask them to do too much. In
family breakdowns they may lose touch
with much-loved grandchildren.
Private fostering
If you are caring for someone else’s
child and you are not a close family
member this is known as ‘private
fostering’. You must inform your local
social services of this arrangement,
which also provides you with the
opportunity to get support.
What is a family?
Changes in the way your child
acts may signal that they are
feeling insecure. Watch out for
feelings of blame or guilt if your
relationship with your partner is
not working.
Talk through changes early -
children are quick to pick up
‘vibes’ and may know if you’re
keeping something from them.
Keep talking about the new
things that are happening.
A stable family life is important
to children, however unusual the
make-up of your family. Remind
them that they are loved,
whatever is happening.
Counselling, mediation and
support agencies can help to
spot possible problems. Know
your rights. Find out about
parenting programmes.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Parenting roles
and responsibilities
I suddenly realised this new little life was
my responsibility. It was scary at first but I am
so proud.
Having a child can be one of the most
amazing things we can do in our lives.
Being a new par
ent and the responsibility
that comes with it can be daunting.
There is lots of help and support available.
As parents, you are both responsible for
your child in every way.
Your role and responsibilities will change
as your child grows.
All children have rights.
Having a child can be one of the most
amazing things we can do in our lives
and it can also be one of our biggest
challenges. Your baby or toddler will
rely on you in every way and you are
responsible for their safety, health, care
and actions. Sometimes it can come as
a bit of a shock to a new parent that
they suddenly have this little life they
are completely responsible for.
All children have human rights, some
groups of children have additional
rights (maybe they have a disability) to
make sure they are treated fairly and
their needs are met. Having a child
means a lifelong commitment to
someone who will need your care and
support. If you are a parent then you
are responsible in the eyes of the law
for the safety, wellbeing and
upbringing of your child.
Your children are a reflection of you
and your parenting. The most effective
parenting tool we have is the example
we set as good role models early on.
This will help your child grow into a
responsible, healthy and happy adult.
As your baby develops into a toddler
your roles and responsibilities will
change and grow. You are responsible
for their actions as well as for keeping
them safe and well.
You are not alone, there is lots of advice
you can get to help you along the way,
as well as children’s centres and local
support groups. In Brent we offer
local parents and carers parenting
programmes (Brent's parenting
programmes are for any parent who
wants to be supported in improving
their skills). It gives you the chance to
chat and exchange ideas with other
parents as well as meeting professionals,
who can offer help and advice.
Don’t be too hard on yourself, we all
need a bit of help from time to time.
As well as caring for your child, it's
also important to look after your own
wellbeing. Take a break. Parenting is
hard work and you need time for
yourself.
It’s your job
Having a child can be one of the
most amazing things we can do
in our lives and it can also be
one of our biggest challenges.
The most effective parenting
tool we have is the example we
set as good role models early on.
This will help your child grow
into a responsible, healthy and
happy adult.
Your child relies on you.
Find out more about Brent's
parenting programmes.
Don’t be too hard on yourself,
we all need a bit of help from
time to time.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
ACTION
WHATTOSAY
PREVENTION
CONTACTS
WARNING
SIGNS
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Being a good
role model
I thought my drinking was just the same as
anybody else’s. I thought the kids didn’t notice
as they are only toddlers.
When parents use drink or drugs, it often
af
fects the emotional development and
wellbeing of their child.
Parental drug or alcohol use can put
children in danger.
When violence occurs in families, alcohol
is often a cause.
Pregnant women are often victims of
domestic violence.
Pregnant women who drink alcohol or
take drugs are seriously damaging their
unborn baby.
Drug and alcohol misuse
Your children, from a very young age
will be influenced by your behaviour. If
your answer to a problem is to have a
drink or take drugs, things can get to
the stage where you are not taking
proper care of your children or
protecting them.
Think about what your behaviour says
to your child - do you come in from a
difficult or stressful day and reach for a
drink? Children learn from what they
see and can begin to think that alcohol
or drugs are okay and the normal way
of sorting out problems. Often people
start using drugs in a similar way to
relieve stress or tension. No matter
how careful you think you are, children
are often very aware of their parents’
behaviour. Both alcohol and drugs can
affect your ability to look after your
children and have serious effects on
them as they grow up.
It is important that you talk to your
partner or some other relative who
could offer support to you and your
children. Children may be too young to
understand what is going on or think
they will get into trouble if they tell.
There is support available for children
who live in households where drugs
and alcohol are a problem.
If you think you or another adult at
home has a problem seek advice and
support. Things are beginning to
become a problem if your use of alcohol
or other drugs is affecting the following:
relationships - has someone spoken
to you about their concerns for you?
your work - have you been late,
missed work or performed poorly as
a result of substance use?
your health - are you having difficulty
sleeping, feeling unwell or needing
to use something to make you feel
better?
you have come into conflict with the
law - have you been drinking and
driving or arrested for possessing
drugs?
These are all signs that you should seek
help. All of these things will affect your
ability to look after your child.
Your use of alcohol or drugs
might result in changes to your
child’s behaviour. They may act
out or have changes to their
appearance or stop seeing
friends.
Think about your actions - what
does your use of alcohol or
drugs teach your children? Are
you sure that your children are
not aware of what you do?
Encourage them to talk to
someone who can help them.
Help them to do normal things
like playing with friends.
Be conscious about your use of
alcohol or drugs. If you think
they may be causing problems
for you or your family get more
information and seek help and
advice.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Help to support you
Our local children’s centre has really helped all
the family. I have made some new friends too.
A network of children’s centres are now
operational across Brent of
fering support
and advice to families.
Not all centres provide the same service.
The centres are a good place to meet
and talk.
Children of all ages learn through play -
play is a vital part of your child’s
development.
Early childhood experiences affect
children’s attitude to learning.
Young families have a range of needs
and the demands on you as parents
never really stops. Children’s centres
are about making sure that it is as easy
as possible for you to get the help and
advice you need from services, close to
home, and when you need them.
There will be a range of services
available, from meeting with a
midwife, advice on breastfeeding,
support and advice on parenting, baby
massage classes and support for
developing healthy lifestyles. There are
special sessions for dads too.
You can get help and advice during
and after your pregnancy right through
to when your child is preparing to start
school, as well as meeting and talking
to other mums and dads. Children’s
centres may offer childcare, early
education services, advice on what
is available in your area, child and
family health services or family support
and outreach to parents away from
the centre.
If you are looking to return to training
or work there will be links with
Jobcentre Plus and local colleges and
training providers. There will be
activities and training available for
parents who want to learn new skills
and meet other parents.
Children’s centres can help both you
and your child prepare for school and
education. They will be able to support
you in accessing early education places
in schools, day nurseries or local
playgroups. The centre will be able to
offer you a variety of play and learning
opportunities, as well as telling you
what else is available in the local area.
Children learn through play and having
fun, as well as being praised for their
efforts. Your child will have access to
toys, games and books which you
might not have at home.
Children’s centres are also great places
for family learning where you can learn
a new skill safe in the knowledge that
your child is being cared for.
Children’s centres
If your child isn’t receiving
enough stimulation from you or
from other carers, they may not
be getting the opportunity they
need to learn. It could affect
their development and future
attitude to learning.
Make time to have fun playing
with your child. Make sure other
carers have a positive attitude to
play and learning. Find out
what’s available.
Just go with the flow. Introduce
as many different experiences as
you can. Try to discover what
sort of play interests your child
and play along with them.
Avoid letting your child get
bored. Spend time with young
children - keep them stimulated.
Try to think up new activities for
your child, especially ones for
rainy days.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Help to support you
Attending the parenting course has really
helped me. My confidence has grown and I feel like
I understand a bit more about what he needs.
Parenting programmes give parents the
opportunity to shar
e experiences, learn new
skills and help build positive relationships.
If you are finding things difficult help is
at hand.
If you feel you or your child needs extra
help, support can be offered to you both.
Seeking additional advice or support is not
a sign you are unable to cope.
Parenting programmes help parents
understand their children and how to
deal with different situations. There are
a wide range of parenting programmes
available within Brent depending on
your needs.
For children under five years the
parenting programmes we offer are:
Positive Parenting Programme
(Triple P)
This is a parenting programme for
parents of children aged up to 11.
There are a number of different Triple P
courses which aim to help parents
improve their relationships with their
children, set boundaries and help with
how to deal with problem behaviour.
Incredible Years
This is a programme for parents of
children aged up to 12 which helps
parents deal with aggression,
behaviour problems and social skills.
Families and Schools Together (FAST)
Aims to help parents to get more
involved with their child and other
parents. The FAST programme works
well with children aged 0-15 years old.
Strengthening Families,
Strengthening Communities
This is a programme for any parent of
children aged 3-18 years old. The
programme aims to increase parental
self-esteem, confidence and achieve
positive change in family relationships.
The programme aims to reduce
behaviourial difficulties and help
parents build their child’s confidence.
Seeking additional advice or support is
not a sign you are unable to cope.
Every parent needs a little extra help at
some point so don’t feel that you
cannot ask for help. Brent parenting
programmes offer lots of different
kinds of support and information.
Parenting programmes
You feel that you cannot cope,
your self-confidence as a parent
is low and you are unsure where
to go next.
Discuss the parenting programme
options we have available here in
Brent for parents of children
under five years.
Talk to your partner about
getting involved too.
By doing something at this stage
you are helping yourself and
helping your child in developing
a great relationship.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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New to Brent
I was really nervous when we first arrived here
but my whole family has settled in really quickly and
the kids have already made some new friends.
There is lots of support and information if
you ar
e new to our area.
Make sure you know where to get the
services you need for your family.
Children from abroad help to enrich the
vibrant cultural life of Brent.
Make sure you register with a local doctor.
Find out more about the support services
available from our children’s centres.
If your child is four you will need to think
about school and ask about admissions.
Large numbers of people arrive in
Brent from overseas or move into the
area from another part of the UK.
Brent will help support you. Things will
of course seem a bit strange at first but
with our help we can work together.
Teams of social workers, health
workers, teachers and carers are all
ready to offer a whole host of services
to welcome you to our borough.
To get the best start, make sure you
register with a local doctor and find
the best type of childcare or school for
your children. Your local children’s
centre will be able to help you. Going
to clubs or sessions will help you all
make new friends and begin a new
enjoyable learning experience. There
are lots of parenting courses and
training options you could think about,
childcare is often available on site.
Try to make new friends yourself, it’s
not always easy, but once you’ve made
the effort you will be pleased you did.
Join local clubs or learn a new skill -
this way you will immediately have
something in common with everyone
else. You may even wish to become a
volunteer, which is a great way to get
to know people and add to your work
experience. Don’t be afraid to ask for
help if there’s anything you don’t
understand.
If English is a second language to you
do try to use it. There are a number
of English courses available which
will help you settle into the local
community. This will not only help
you make friends but will help you in
finding a job. It is important that your
children are able to understand English
when they start school.
Caring professionals will aim to
understand your cultural preferences
and overcome any language barriers,
to help make you feel confident and
settled as soon as possible. Remember
you are not alone - there is an entire
network of support for you out there.
A whole new start
You are new to the area and feel
alone. You do not know anyone.
Make sure you mix with your
new community. Do not shut
others out - enjoy meeting new
people and seeing new places.
Try to chat to a least one new
person everyday. Go to your local
children’s centre and see what’s
going on.
Make sure you use the help that
is on offer to give you and your
family the best new start.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
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SIGNS
ACTION
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Looking after
yourself
Being pregnant is wonderful and scary
all at the same time. I soon realised how
important it was to make sure I go to my
antenatal check-ups.
It is r
eally important that you go to your
antenatal check-ups regularly.
Antenatal check-ups give you the chance to
ask questions and talk about your concerns.
Midwives and doctors will meet you early in
your pregnancy to start planning your care.
You need to make sure you eat well and
take enough gentle exercise.
Avoid alcohol and do not smoke (or passive
smoke).
As soon as you think you're pregnant,
see a midwife or doctor. The sooner
you do this, the sooner you can start
your pregnancy care. They'll calculate
how many weeks you've been
pregnant, based on the first day of
your last period. From this, they can
work out roughly when your baby is
due. Antenatal care covers the care
you will receive throughout your entire
pregnancy. During this time, it is very
important that you take good care of
your health and that of your baby.
All women intending to become
pregnant, and those who are, are
also advised to take folic acid to
help prevent birth defects.
Antenatal appointments
It is really important that you go
to these check-ups regularly.
The development of your baby and
your own health will be checked. You
will be offered a series of tests that
can help to show up any illnesses
or conditions that may cause
complications for you or your baby.
A record of your antenatal care and
appointments will be made, these are
known as your antenatal notes. You
should bring them with you to each
of your appointments.
Your first antenatal appointment is
often known as your booking
appointment. Your midwife will also
give you advice on pregnancy. Pregnant
women are advised to eat a balanced
diet with plenty of fruit, vegetables and
calcium. You should not use drugs,
drink alcohol, smoke and avoid
medication if possible. Limit caffeine to
two and three cups per day (in coffee).
You will also be given the choice to
attend
antenatal
classes. These classes
may help to prepare you for the birth
of your baby, as well as giving you the
chance to meet other parents.
In the later stages of your pregnancy
you should also be prepared for your
baby. Pack a hospital bag in advance,
chat to your midwife about what you
will need. Think about making your
home a safe, warm ‘baby-friendly’
place.
Preparation for birth
If you think you may be
pregnant see a midwife or
doctor as soon as you can.
Make sure you keep
appointments throughout your
pregnancy to check on your
babies development and your
health too.
Do not be afraid of asking for
help and advice. Try speaking to
other mums, as they can share
their experiences with you.
Do not smoke or drink alcohol
while you are pregnant. Ask your
doctor about folic acid, which
can help prevent birth defects.
Try to steer clear of stress if
possible.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
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Keeping happy
during your
pregnancy
I had everything - a home, a loving husband
and a darling baby girl. I felt like I should feel happy,
but I felt guilty because I wasn’t.
Some women have forms of ‘baby blues’
during pr
egnancy.
Not every mum copes straight away with
motherhood.
Most women suffer ‘baby blues’ in the first
ten days.
The sooner you get help, the sooner you’ll
feel better.
Talk to your doctor about your worries.
Having a baby is a wonderful experience,
but hormonal changes can make you
feel more anxious than usual during
pregnancy. Changes in the way you feel
and in your body as well as the natural
concerns you will have during pregnancy
can sometimes trigger depression. Talk to
your midwife about this.
At some time in the first few days,
weeks or months, a new mum can feel
depressed, tired and tense. This is
normal, but no easier to deal with.
Baby blues
Some new mums get the ‘baby blues’
when they feel, not surprisingly, very
tired, worried and weepy. This usually
goes away without the need for
treatment about ten days after the
birth. A small number of women will
have deeper depression, sometimes
weeks or months after the birth of
their baby. Signs such as constant
weepiness, worry, tension, difficulty in
bonding with their baby, loss of interest
in sex, trouble sleeping, feeling
completely alone or living in a ‘bubble’,
feelings of guilt and resentment can be
those of more serious depression.
Many women do not see that they
have postnatal depression and carry on
without getting the help they need. It
is often women who expect a lot of
themselves and of motherhood who
find caring for a new baby hard to
cope with.
Getting support
Being at home with a new baby who
seems to always need feeding and
changing, who takes all your attention
and leaves you feeling really tired, can
be a lonely experience. If you feel
depressed, it is very important to let
family and friends know how you feel
so that you can get help. Your Doctor
can talk about treatment options with
you, such as counselling and anti-
depressants. You can also get to know
about local mothers’ groups that can
be an enormous support to new mums
from your doctor, midwife, health
visitor or children’s centres.
Coping with change
It’s normal to feel emotional and
very tired after having a baby,
but look out for symptoms of
postnatal illness.
If you feel low or depressed,
don’t try to cope on your own
and don’t be afraid to ask for
help - all new mums need help
from family and friends.
If you feel you are not coping,
talk to your health visitor,
midwife, or doctor. Don’t feel
embarrassed that you’re not
handling motherhood as well as
other mums seem to be.
Although more people now
know about postnatal illness,
only about half of mothers who
need help are getting it. So don’t
keep your feelings to yourself -
the sooner you talk about it, the
quicker you can get help.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
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Young parents
It has taken a while but I’m trying to be the
best mum I can. It’s really great spending time
with her.
Just because you are young doesn’t mean
you won’
t be just as good a parent as
anyone else.
You need to be prepared for changes in
your life.
Keep in touch with your best friends
and family.
Being a parent means some big changes to
your life no matter what age you are.
Just because you are young doesn’t
mean you won’t be just as good a
parent as anyone else, but there are
things that can make being a young
parent a bit daunting. The demands of
a child as well as sorting out your own
future may be difficult.
There is lots of support for young
parents. Coming to terms with what’s
happening, finding out about help,
understanding your rights about
education and employment and
finding support can all help you cope.
It’s different for everyone, but it might
put a strain on your relationship with
your partner, your family and even
your friends. There may be money
worries. Find out what benefits you
may be entitled to. You might want to
go back into education, training or
work. Revisit some of the plans and
dreams you had before you had your
baby. Your plans could still happen.
Looking after yourself
Having a baby can be exhausting and
stressful. Boost your energy levels by
eating a healthy diet - you need to stay
on top of things. Ask friends and family
for help and involve your baby’s father,
even if you do not live with him.
What about losing baby weight?
Start by taking some gentle exercise and
aim to give yourself a year to get back
into shape. The best way to lose weight
after having a baby is to follow a
balanced diet and take regular exercise.
Substance misuse
Smoking during pregnancy is
dangerous and is linked to low birth
weight babies. If you are breastfeeding
and you take drugs, drink alcohol or
smoke you are directly passing some of
these substances on to your baby.
Don’t let your baby inhale secondhand
smoke (passive smoking). Never smoke
when you are around them and ask
others not to smoke at home.
If you take drugs or alcohol you are
not in full control and could put your
baby at risk. You or someone else
could harm them without meaning to.
Getting the support
you need
You may be finding it hard to
cope and feel tearful, find it
difficult looking after your baby
and notice you have little
interest, or you may not be
eating or sleeping well.
You need to learn to look after
your baby. Ensure you are eating
well and sleep while the baby
sleeps.
Offer support, encourage your
partner to get involved. Find out
more together about your
options and support services
available to you.
The more support you have
during pregnancy, the more
likely you will be able to cope
once the baby is born. Ask about
local support groups and try to
meet other young parents.
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Babysitting and
childminding
I’m so lucky as my mum and dad live close by
and help out if I get stuck.
Children rely on their parents for their safety.
Y
our child has the right to care which is
free from harm.
Make sure your child gets the best
quality care.
Select your babysitter carefully.
Avoid leaving your child with someone
under 16.
Make sure your babysitter knows how
to contact you in an emergency.
As parents you are responsible for the
safety and wellbeing of your children.
As a result it is important that you
think very carefully about the person
you are going to leave them with,
whether this is a babysitter,
childminder, close relative or a friend.
When you leave your child in the care
of someone else you want them to be
as well cared for and safe as they are
with you. When choosing a temporary
carer for your child it is important that
you choose someone with the abilities
and high standards that you would
expect of yourself. This includes
someone who will make sure they are
well fed, changed, kept safe, given
room to play, feel secure and can deal
with difficulties which may occur.
Generally a babysitter will come to
your home to take care of your child.
Make sure you talk to your babysitter
before you leave. Let them know when
to expect you back and that they have
contact details in case of emergencies.
Babysitters do not need qualifications
or certificates to look after children so
anyone can advertise their services as a
babysitter. The National Society for the
Prevention of Cruelty to Children
(NSPCC) recommends that the
minimum age of a babysitter should be
16. This age limit is linked with the
possible action, which could be taken
by the police if anything were to go
wrong and an injury resulted.
It is most likely that you as a parent
would be held responsible if anything
goes wrong if your babysitter is under
16. A good babysitter will have a
good reputation locally and can be
recommended.
When choosing a childminder take
your time and meet a number of
different childminders if you need to.
Do not be afraid of asking to see
qualifications and certificates. Call in
during the day when other children are
in their care to see the way they work
and make sure you feel comfortable.
Even with family and trusted friends
you should establish rules and let them
know your childcare routines, like
bedtimes and foods they like.
Who can I leave my
child with?
Children will not always be able
to tell you if something is wrong,
so note changes in their mood
and physical appearance. Agree
with the babysitter to discuss,
from the beginning, all accidents
and incidents.
Use people you trust to care for
your child or ask them to
recommend someone. Speak to
other families who have used the
babysitter you are considering.
Tell the babysitter all about your
child’s routines and their likes and
dislikes. Tell the babysitter about
your rules. Always leave a contact
number in case of emergencies.
Make sure you feel completely
comfortable about your
babysitter before you leave your
child in their care.
• Brent Children and Families
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Child protection
Social work has changed a lot. We work more
in partnership with families where there are
concerns to make sure they get support before
things reach a crisis.
Parents are responsible for their children’s
safety
.
Family services become involved once
concern is shared.
Children are best cared for by their own
families.
Professionals want to work in partnership
with families.
Professionals want to work with families to
reduce the risk of harm to children.
When harm happens to children
families need support. Social workers
and other professionals get involved
when parents may be unable to
protect their child from harm and need
some help. In some cases the police
child protection unit will investigate
with social workers to help protect
children and decide whether an
offence has been committed.
There have been negative reports in
the media about social workers and
what happens when concerns about
child abuse are reported.
Many myths exist, so for the record:
Child abuse is not easy to
recognise, prevent or stop
It is rarely possible to definitely say that
a child has been abused or by whom.
A careful assessment is needed to find
out what has happened and what
support and protection will best help
the family. A social worker will ask
questions about the family
circumstances, consider the frequency
and the seriousness of the incident and
the effect on the child. All of these
factors will help to decide what should
happen next to support and protect
the child and family.
Social workers and the police have
a duty to investigate concerns of
child abuse.
Professionals are not solely
responsible for protecting children
Traditionally, social workers have been
expected to make sure that children are
safe. In order to do this well, they rely
on information from parents, family,
other professionals and the local
community who all play an important
part in identifying concerns. This helps
to ensure support is offered before the
situation becomes far worse.
Removing a child from home is not
the main aim of social work
enquiries and rarely happens
Social workers can only remove children
from home with a court order, having
demonstrated that there is serious and
immediate risk. In emergency situations
the police have the power to remove a
child for 72 hours.
Myths and realities
Social workers will get involved
when they believe that physical
injury, neglect, sexual or
emotional abuse has occurred or
is likely to occur.
Make sure you know what child
abuse is and contact the police or
social services if you think this is
happening. A social worker will
meet you if abuse is reported.
If you are worried about your
own or someone else’s child, seek
advice about what practical and
emotional support is available.
It is important that children
know what to do when they
feel unsafe. Do they know who
to talk to and how to get a safe
place or person? If you are
worried about your child, seek
help early.
• Brent Children and Families
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Safer sleeping
It has to be every new parent’s nightmare. But
thanks to a few simple guidelines we’re all sleeping
much better now.
Always put your baby to sleep in the ‘back to
sleep’ and ‘feet to foot’ position.
Babies ar
en’t good at keeping their
temperature constant, so make sure they
don’t get too hot or too cold.
Keep your baby away from smokers.
If you must sleep with your baby do not take
any medicine, drugs or alcohol that may
make you sleep more heavily than usual.
‘Back to sleep’
Unless told otherwise by health
professionals your baby should always
be put to sleep on its back. This has
been shown to be highly significant in
ensuring babies safety during sleep.
Never let your baby fall asleep propped
up on a cushion, on a sofa or chair and
don’t let anyone fall asleep whilst
nursing your baby.
The safest place
A well-designed and stable cot in your
own room is by far the safest place for
your baby to sleep in their first six
months. Keep it simple and tidy, do not
use plastic sheets, bumpers, baby nests,
wedges, bedding rolls or any ribbons or
mobiles that your baby could get
caught up in. The mattress should be
firm, flat, clean and have a secure
waterproof covering. Cover the
mattress with a clean sheet and make
sure there are no gaps between the
mattress and the sides of the cot as
your baby could slip or become caught.
Temperature
Babies can overheat, which is known
to play a part in cot death. Try to keep
the room between 16 and 20 degrees
centigrade. Do not use duvets, quilts or
pillows until your baby is one year old,
instead give your baby one light layer
of clothing or bedding. Never use hot
water bottles or electric blankets and
always position your baby in the ‘feet
to foot’ position.
Sleeping with your baby
If you take a baby who cannot sleep
into your bed, do not take any
medicine, drugs or alcohol that may
make you sleep more heavily than
usual. Remember that when sleeping
next to you your baby will be warmer
anyway, so if they fall asleep under
your duvet they may get too hot. Be
aware that they face a bigger health
risk if you or your partner is a smoker.
Clean air
Never let anyone smoke near your
baby and if you or your partner is a
smoker you should give up now.
Tobacco smoke is known to be in the
breath of a smoker for a considerable
time after they have been smoking.
Reducing the risks
of cot death
Cot death or Sudden Infant
Death Syndrome (SIDS) is
becoming more and more rare.
Most deaths occur in babies
under six months old. There are
no clear warning signs so
preventing this is crucial.
Look at the prevention advice
given on this page and take any
steps needed to create a safe
place for your baby.
Make sure that all people who
take a role in caring for your
baby know of the risks from cot
death, especially if they smoke. If
you are unsure about what to do
get medical advice at once.
Follow the prevention steps
outlined on this page. Keep your
baby’s cot in your room for the
first six months, this way it will
be easier to keep an eye on
their sleeping position and
surroundings.
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Breastfeeding and
immunisations
When Fiona was born I had a few problems
breastfeeding at first, but I’m glad I stuck with it - it
is good for her and makes me feel so close to her.
Make sure your baby has a healthy diet
from the start.
Until your baby is six months old, breast
milk has got everything they need.
Breastfeeding is the best way to protect
your baby against infections.
You may be entitled to free milk, fresh fruit
and vegetables and vitamins.
Giving your baby a healthy diet from
the start is one of the most important
things you can do for them, not just
now but for their future years too.
Breastfeeding isn’t just good for your
baby - it can be really rewarding for
you as well and it is a chance to bond
with your child and feel close to them.
Most mothers breastfeed their babies,
some bottle feed with formula milk
and some mothers do a mixture of
both. Breastfeeding is good for babies
because breast milk contains
antibodies that help protect against
illnesses.
There are other advantages for
you too
it is free, you don’t need to prepare
br
east milk and you can do it in
most places
breastfeeding can sometimes take a
little while for you and your baby to
get used to, but once you do, it is easy
if you can’t breastfeed your baby for
any reason but want them to have
breast milk, for example if you are
going to be away from your baby for
some time while you are working,
you can express your breast milk by
hand or by pump.
When your baby is six months old, they
will still need to breastfeed but now is
the time to offer your baby some
solids. This period is called ‘weaning’,
which means ‘trying’ - your baby will
be trying lots of different foods to see
what they like. Remember that babies
can’t drink cow’s milk until they’re a
year old.
Immunisations, also known as
vaccinations are usually given by
injection. The immunisation
programme mainly takes place during
the first five years. It’s important for
your baby to have their vaccinations at
the right age to keep the risk of
disease and any side-effects as low as
possible. Childhood immunisations are
free and most are given within the first
12 months. Advice on the vaccinations
should be sought from your family
doctor or health visitor.
A great start
Once established, breastfeeding
is easy for most mothers and
babies. It is important your baby
learns to attach properly to your
breast as this will help you both
to breastfeed well.
It is important to feed your baby
whenever they seem hungry.
This will make sure you produce
plenty of milk to meet their needs.
Don’t be afraid to talk to your
midwife, health visitor or
volunteer breastfeeding
counsellor if you have any
concerns.
Breast milk contains all the food
and water your baby needs.
Giving other food or drink may
also make them less interested in
breastfeeding. If they do not
breastfeed often enough, you
may not make enough milk to
meet their future needs.
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I want to know what I should do if
I am worried that my child is ill, who should
I go to for help?
Children are very susceptible to illnesses,
especially to typical childhood illnesses.
Br
eastfeeding provides some immunity to
common illnesses.
Children explore the world around them
with their mouths and their hands. Things
that come into contact with their mouth
and hands can potentially cause an illness.
The more your child is exposed the stronger
their immune systems will become, and
their ability to fight off infection.
Parents are usually good at noticing when something is
wrong with their baby from quite early on. It is normal to
worry that you won’t recognise the signs that your baby is
unwell. Trust your instincts, you know your baby best. Learn
how to spot the signs of serious illness and how to cope if
an accident happens. If you know the basics and you are
well prepared, you will find it easier to cope - and less scary.
Keep a small supply of useful medicines such as a
thermometer, plasters, liquid paracetamol e.g. baby
paracetamol and barrier cream. Keep it somewhere high
where a child cannot reach it. Make sure you’ve got the
right strength of medicine for the age of your child, always
follow instructions carefully and check expiry dates.
I want to know more
If you want to find out more about what to expect and
what to do if you are worried about your baby or your child
then there are two handbooks, which are very helpful. These
are available free of charge for all expectant mothers and
parents. These are the Pregnancy Book and Birth Five book,
which are published by the Department of Health. Contact
your local maternity team or GP for a copy.
The Pregnancy Book is a complete guide to:
a healthy pregnancy
labour and childbirth
the first weeks with a new baby.
The Pr
egnancy Book aims to:
support the mother, her partner and baby throughout the
whole process
explain the different aspects of pregnancy, ensuring
optimal health and wellbeing of all involved.
Birth to Five gives par
ents information on:
becoming a parent
taking care of yourself and your child
finding practical help and support.
Birth to Five aims to:
introduce parents to the healthy child programme for the
first years of life, explaining issues like immunisation as
part of the universal service pr
ovided for all children
provide a guide to the early years of life, ensuring mother,
her partner and baby have support throughout this time
explain, the different aspects of the first five years of life,
ensuring optimal health and wellbeing of all involved.
Being prepared and
knowing the signs
Common
childhood illnesses
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Healthy lifestyles
I have tried to start him on healthy foods
early on. He loves fruit and does not seem to
notice sweets.
Start as you mean to go on, a healthy baby
gr
ows into a healthy child.
Many children in Brent are becoming obese
(very overweight) due to lack of exercise
and eating all the wrong foods.
If you eat more calories than your body
burns, you will put on weight.
Act now and protect your children from
secondhand smoke.
Make sure your child gets plenty of sleep
and exercise.
What they eat
Make sure your child eats a good
variety of foods in sensible amounts -
balance is the key. Make meal times
fun and try to make time to sit down
to eat and to enjoy food together as a
family. To get the best possible start to
the day, it is important that children
have a good healthy breakfast. Setting
a good example is one of the best
ways of encouraging healthy eating
habits early in life.
You do not need to give your toddler
low fat or diet foods. They do not need
to ‘diet’, they just need good, plain,
healthy foods. Avoid fast food or too
many pre-prepared meals.
Exercise
Food is used in our bodies to create
energy. If we don’t use it we get fat.
Encourage your children to be as active
as possible. You can get plenty of
exercise just by walking to the shops or
to school. Playing sports with your
child is another great way to keep fit.
Sleep
You know that lack of sleep can affect
your mood. The same is true of
children. Not enough sleep can affect
your child’s behaviour and how they
learn. Establish a good bedtime routine
and agree a set time for bed. Children
are growing and use lots of energy so
can need up to 12 hours sleep a night.
Smoking
If you smoke you should protect your
child from secondhand smoke. This will
reduce the risk of them becoming ill.
Contact your doctor or local free stop
smoking service who can help you kick
this damaging habit for good.
Teeth
Look after your child’s teeth and take
them to visit the dentist regularly.
Make sure your child brushes their
teeth twice a day with children’s
toothpaste. Children are especially at
risk from tooth decay if they eat sugary
things. Avoid sugary snacks and fizzy
drinks. If they like sweet things try
fruit instead.
A healthy person should eat a
balanced diet, be active, sleep
well, have sufficient energy and
generally feel that they enjoy life.
If this isn’t you and your family,
perhaps some basic improvements
could make a difference.
Ask your health visitor school
nurse or doctor for diet, exercise
and general advice on a healthy
lifestyle. Make sure your child
eats a healthy balanced diet.
Take your child to the dentist
regularly. Give up smoking.
Remind yourself that you can
change your general state of
health. Ask your family and
friends for support in your
decisions to change.
Too much saturated fat, salt and
sugar are bad for the body.
Prevent ill health by balancing
your lifestyle. Stop smoking.
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Developing speech
and language skills
Sitting down before bed and reading together
is a real treat. Spending this special time has really
helped us communicate with each other.
Before they can speak, they communicate
with you thr
ough eye contact, smiling
and gurgling.
Crying is another important way for them to
get their point across.
Communication isn’t just about words,
but your tone of voice and your facial
expressions too.
Reading to your child, story telling and
rhymes are all great forms of communication.
Communicating with your child helps
you form a strong bond. Before your
child can talk, they interact with you
through eye contact, smiling, gurgling
and even crying. Their brain develops
the most between birth and two years
so their early days are really important.
Your baby learns by hearing and doing,
so if you say words and make sounds
they will copy them.
If you talk and interact with your baby
it’ll be easier for them to learn to talk
later on, even if you don’t think they
understand now. It’ll also increase their
self-confidence.
It’s not just about words. Your child will
notice your tone of voice, how you
stand and how you use your hands -
even your facial expressions. Children
develop at different rates, so don’t
worry if other children their age seem
to be talking more.
In the first six months, most children
learn to make eye contact, smile when
an adult sees them and use different
cries for different needs. Give your
baby lots of eye contact.
From six months to a year, your baby
will try out sounds for themselves, like
‘ma-ma’ and ‘da-da’. Give big smiles,
copy them and encourage them to
repeat and describe everything you do.
From 12-18 months, your child will
probably try out their first words, or
point and make a noise to say what
they want.
From 18 months to two years, they’ll
be able to refer to themselves by name
and understand the names of familiar
things. Try not to correct words that
they get wrong - just repeat back to
them correctly.
From two to three years, your child will
often be asking ‘why’. Be patient and
give simple answers to their questions.
From three to four years, your child
should be talking more freely and
clearly. Take it in turns to listen and
speak so they’ll learn conversation.
Chatter matters
Children develop at different
rates but if you’re worried about
your child’s speech and language,
ask your health visitor, staff at
your child’s nursery or your local
children’s centre.
Give lots of smiles and praise.
Looking at picture books will
improve your baby’s language
and listening skills too. Nursery
rhymes or making up songs is
another fun way to learn.
Remember that babies absorb
lots of things, so try to use a
calm, gentle voice whenever
you’re around them. Use actions
and gestures with words, for
example waving ‘bye bye’.
When your baby cries, try to find
out what’s wrong, comfort and
talk to them. Use happy facial
expressions.
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Encouraging good
behaviour
I tell him off if he’s really naughty but I don’t
like to moan all the time. Hurtful comments could
damage his confidence. I think it’s better to tell him
when he’s done well - that way he wants to behave
well for me.
Children want approval so childhood is
a good time to teach them positive behaviour
.
Use positive feedback to build up self-esteem.
Praise your child when they do well and
explain why you’re pleased with them.
Children are happier if they have rules
to follow.
Use play to teach your child good behaviour.
Positive feedback
Every day, your child learns new things.
It’s what makes childhood such an
exciting time. Your child will learn from
you and your example.
As a parent, you have an important job
in teaching them about your values and
beliefs. Start this now and you’ll see all
your hard work pay off in the future.
Childhood is a good time to teach
them good behaviour because they
respect and want to be close to you.
Using positive feedback is a great idea.
Give lots of praise to build up your
child’s self-esteem by talking about
their strengths and not their
weaknesses. Your opinion of your child
has a huge impact on what they think
of themselves, so being too critical can
damage confidence.
When your child does something
good, praise them and explain why.
Rather than saying ‘Good girl’ when
they put their toys away, say ‘You’re a
good girl for putting your toys away
and helping me.’ Your child will see
the value of good behaviour.
You can use positive feedback when
your child is misbehaving too. Make it
clear that you’re upset about their
behaviour, not them. For example,
instead of saying ‘You’re a very
naughty child’ if they do something
wrong, try saying ‘That was a very
naughty thing to do’. That way, your
child won’t see themselves as a bad
person and will know they have the
power to change their behaviour.
It’s up to you to set boundaries and
rules in your child’s life - most children
are happier living with rules. Be
consistent, don’t tell your child off for
jumping on the table one minute and
then let them do it the next. Rules
work better if your child knows why
they exist.
Life is often so busy that many parents
don’t have time to sit down and spend
time playing with their child. Play is
important because it helps your child
feel good about themselves. Having
fun with your child and using play as a
way of teaching good behaviour can
be fun for both of you.
ls your child’s self-esteem low?
Do they say things like ‘I’ll never
be able to do this right’? If so,
their confidence has somehow
been damaged.
What you say and how you act
can affect their behaviour as
they grow up. Don’t lose your
temper. Develop a good
relationship with them before
they reach their teens.
Praise your child when they’re
good and when they have done
something difficult. Tell them
you’re unhappy with their
behaviour, not them personally.
You can help stop unacceptable
behaviour when your child gets
older by putting in the hard
work now - it really is worth it.
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Managing behaviour
She knows if she goes off in a strop and sits on
her own she will not get my attention. I am trying
to give her all the attention I can when she is
behaving well.
The ‘terrible twos’ are a normal part of
your child’
s development and can last for
a year or so.
Getting angry is a natural reaction but it
just makes the situation worse.
Be firm but find a positive way to deal with
the problem.
Plan to avoid the causes of tantrums.
Remember, they won’t last forever.
Some children hide away to get attention.
This can be dangerous and is their way of
getting you to notice them.
Why temper tantrums happen
Tantrums are especially likely to
happen if a child is tired, hungry or
uncomfortable. Tantrums also often
happen in busy, public places, which
can be highly embarrassing and add to
the parents’ stress.
Dealing with temper tantrums
keep calm. Getting angry and
shouting at your child will only make
things worse
try to find a distraction. Finding
something else inter
esting to do or
look at can help
if none of the above works, try to see
things from your child’s point of
view. Try offering them a choice, as
this gives your child a sense of
control and can be more effective
than simply saying “no”. Always try
to offer a positive way out
if you do say “no” don’t be tempted
to give in later to calm them down.
If you give in your child will learn
that tantrums work
if you’re at home you can try
ignoring the tantrum. Encourage
your child to cool down on their own
and talk more calmly about what
they want
after the tantrum, praise your child
for settling down. Give them a
cuddle and make it clear that you still
love them no matter what.
Avoiding temper tantrums
You can reduce the likelihood of a
tantrum by planning ahead:
try to avoid your child becoming
hungry or overtired
make sure your child is getting
enough personal attention and
affection
make sure your time together is
quality time together, especially if
you work for most of the day
keep shopping trips and outings as
short as possible
try to plan a regular method that
you’ll use to deal with tantrums
when they do happen.
Remember, temper tantrums are normal
and do not usually lead to serious
problems. As your child gets older they
will learn to deal more calmly with the
stresses of everyday life.
Positive parenting
It could happen anywhere, but
watch out for a tired or hungry
child in any situation when they
want something that you have
said “no” to.
Stay calm, consider whether your
child needs food or rest. Give
your child attention and if
possible, find a quiet place or
some way of distracting their
attention.
Try to offer your child a choice or
a positive way out. Be calm and
understanding. Keep it simple
and clear. Praise your child for
calming down afterwards.
Try to foresee possible causes for
tantrums in the day ahead and
find ways to avoid them.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Starting school
When Joe started school it was an exciting
time for him - and us, too. He wasn’t the only one
who had to get used to a whole new routine - there
were big changes for the whole family.
Starting school can be a huge change for
your child.
Start thinking about your child’
s early
learning place well in advance.
Find out as much as you can about their
new school.
It can sometimes be a difficult time for
parents too.
Home to nursery
For some children, being in a large
group of children can be a scary
experience. You can help them by
going to a parent and toddler group,
by attending other activities where
other small children are around, by
inviting children from nursery to play,
by helping in playgroup or nursery so
that you get to know their friends and
your child gets used to being with
other children.
Nursery to starting school
Some nurseries are on the same site as
infant schools which can help as your
child will be used to the building, see
familiar faces and be used to the
journey. Prepare your child for what
will happen in school, encourage their
independence. Talk to their teacher,
share information about your child that
may help. If your child has a problem,
talk to their school, they will be able
to help.
Find out as much as you can about the
schools near you. Go to open days if
you can. When you’ve decided which
schools you’re interested in, fill out the
common application form. You can do
this online or on paper. This needs to
happen in the autumn term a year
before your child would start there. Do
this by the closing date or you might
not get the school you want. You’ll
find out if your child has been
accepted by 31st March. If they
haven’t been given a place, you can
appeal against the school’s decision.
A choice advisor can offer you
independent support and guidance to
help you decide on the right school for
your child.
Give your child lots of support so it’s
easier for them. Make sure they know
what to expect. You might worry how
your child is going to cope with being
in a new environment. While you
probably feel excited for them, maybe
you also feel a little sad that your child
is growing up and doesn’t need you so
much any more. It’s natural to feel like
this sometimes.
Helping children and
parents cope
Your child may feel nervous and
insecure about the big changes.
They may say they feel too ill to
go to school, they might be angry
towards you or cry, too. These
feelings are all quite normal.
Start thinking about which
school you want your child to
go to well in advance. Contact
your preferred school and
arrange a visit.
If your child feels nervous, talk
about how you felt when you
started/changed schools. Explain
that it’s natural to feel like this
but that everyone’s in the same
situation.
If you’re feeling anxious about
your child starting school, try not
to let them see this. Be positive
about the exciting change. Talk
to your child and reassure them
about what’s going to happen.
This will help them feel prepared
about the next stage in their life.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Help to support you
Types of services
that children and families need to receive if they are to
achieve their optimum health and wellbeing.
The Healthy Child Programme, led by health visitors, is
increasingly being delivered through services that bring
together children’s centre staff, GP’s, midwives, community
nurses and others. Children’s centres are a way of delivering
community based services and will help:
support mothers and fathers to provide sensitive and
attuned parenting, in particular during the first months
and years of life
ensure that contact with the family routinely involves and
supports fathers, including non-resident fathers
support the transition to parenthood, especially for first -
time mothers and fathers
support parenting using programmes and practitioners
who are trained
supporting par
ents through providing timely and accurate
parenting information.
Early learning and childcare
Early years and childcare providers have a critical role in
supporting parents and families through the delivery of
high quality early learning and childcare in supporting
parents to understand the benefits of the early home
learning environment. They can often help parents to
access other help that they might need if they have
additional needs.
Children’s centres
These are at the hub of communities linking children and
parents to a range of services and activities provided by the
council with other partners. One of the key principles of the
centres is that family support services offered through them
are available to everyone in the community and are
sensitive to the needs of the most vulnerable and
disadvantaged groups. Parenting support is part of their
core offer to families and includes a range of universal and
targeted services. These include universal information,
advice and guidance, drop-in facilities, structured evidence
based parenting programmes, outreach services and home
visiting - giving special attention to those who need extra
help with their children. Crucially it provides that all
important informal opportunity for parents to meet and
chat with other parents and young children.
Schools
Every parent should know that they will be supported and
encouraged to play their essential role in their child’s
education. Schools play a crucial role in identifying needs of
families and ensuring these are addressed as well as
providing or facilitating service delivery directly such as
extended services. Extended services promotes the aim of
every school providing access to a full core offer of before
and after-school activities; for primary schools, childcare
from 8am to 6pm, 48 weeks a year, delivered on the
schools site or through other local providers; swift and easy
There are many services that are available for parents
provided by a number of people such as the council,
health services and the voluntary and community
sectors. This section should help give you an idea on
what is available. All this information is available on the
council’s website. Visit www.brent.gov.uk/childcare
Families Information Service
Local authorities are under a duty to provide mothers,
fathers and other carers with accessible information
about the services, support and advice available to help
them support their children up to their 20th birthday.
This is being delivered through the Families Information
Service, which acts as a central information point with
links to NHS provision, children’s centres, Jobcentre Plus,
schools, youth clubs, libraries and other facilities.
Health services
The Healthy Child Programme offers every family a
programme of screening tests, immunisations,
developmental reviews, and information and guidance
to support parenting and healthy choices - all services
access to specialist services; community use of facilities;
and parenting and family support. To meet the parenting
support as part of the extended services offer, schools
should provide:
information sessions for parents of pupils joining
reception and on transfer to secondary school
information about nationally and locally available
services and sources of advice and support
access to par
enting groups using structured evidence
based parenting programmes, as well as more
information opportunities for parents to be involved
with the school and each other
family learning sessions to allow children to learn with
their pare
nts.
Parent Support Advisers (PSAs) work with families in and
around schools, and with a broad range of organisations
that provide support to parents and families and can help
to deliver the extended services full core offer. The PSAs
role is to work with parents in a school context to support
their children’s learning; help improve behaviour and
attendance and overcome barriers to learning; provide
targeted preventative support and early intervention; and
increase the numbers of parents involved in their child’s
education.
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Contacts
Useful national
Barnardo’s
www.barnardos.org.uk
Beating Eating Disorders
0845 634 1414
www.b-eat.co.uk
Child Accident Prevention Trust
(CAPT)
020 7608 3828
www.capt.org.uk
ChildLine
0800 1111
www.childline.org.uk
Contact a Family
0808 808 3555
www.cafamily.org.uk
Cry-sis Helpline
08451 228 669
www.cry-sis.org.uk
Cruse Bereavement Care
0844 477 9400
www.crusebereavementcare.org.uk
Dad Talk
www.dadtalk.co.uk
DrugScope
020 7520 7550
www.drugscope.org.uk
Families Anonymous
0845 1200 660
www.famanon.org.uk
Family Information Direct
www.dcsf.gov.uk/familyinformationdirect
Family Planning Association
0845 122 8690
www.fpa.org.uk
Family Rights Group
0808 801 0366
www.frg.org.uk
Kidscape
08451 205 204
www.kidscape.org.uk
Meet A Mum Association (MAMA)
0845 120 3746
www.mama.co.uk
National Domestic Violence
Helpline
0808 2000 247
www.womensaid.org.uk
http://refuge.org.uk
National Childminding Association
(NCMA)
0845 880 0044
www.ncma.org.uk
NHS Direct
0845 4647
www.nhsdirect.nhs.uk
NSPCC
0808 800 5000
www.nspcc.org.uk
Parentline Plus
0808 800 2222
www.parentlineplus.org.uk
YoungMinds
0808 802 5544
www.youngminds.org.uk
www.immunisation.nhs.uk
www.nhs.uk/change4life
www.nhs.uk/start4life
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Designed & marketed by Coles McConnell Ltd. © 2010 All Rights Reserved. Telephone: 01622 685959. www.coles-mcconnell.com
For local and national contact details call Brent Children and Families Information Service
020 8937 3001
www.brent.gov.uk/parenting
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