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Being a parent can be the most rewarding experience, but it can
also be tough and may be a little daunting at first. Every child is
different and at every age we are faced with new challenges
and situations to handle. There is no such thing as a perfect
parent and we all need a little help and support at times.
We aim to offer practical advice and positive ways to manage
some of the challenges you may encounter. You’ll find
information, warning signs, as well as ideas and tips that can be
used to tackle specific issues. There is also information on how
to get further support.
We hope you find this guide helpful.
John Christie
Director of Children and Families
Brent Council
Call Brent Children and Families Information Service (CFIS) on
020 8937 3001
or visit www.brent.gov.uk/parenting
Welcome
to the Brent Parenting Handbook, a guide for mums, dads
and carers of 5-11 year olds.
This guide is one of a set of three,
covering parenting issues from
pregnancy up to 19 years. Read
the right guide/s for your family.
Parents and carers
from pregnancy
up to the age of
five
Parents and carers
of 11-19 year olds
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Contents
About you as a parent/carer
All kinds of parents
Parenting roles and responsibilities
Being a good role model - domestic abuse
Being a good role model - drug and
alcohol misuse
Help to support you - parenting
programmes
New to Brent
Keeping your child safe
Bullying
Babysitting and childminding
Child protection
E-safety
Safety outside the home
Helping your child do the best they can
Achieving at school
Encouraging good behaviour
Healthy lifestyles
Young carers
Helping your child cope with changes
in their lives
Growing up
Separation and divorce
Stress and anxiety
Moving school
Help to support you - types of services
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All kinds of parents
My new partner also has a son, who lives with
us now. It’s taken a while to get used to the new
family set up, but it’s great.
Your family is unique.
Dif
ferent people handle change in
different ways.
Children need stability and change can
make them feel especially vulnerable.
Family change takes time to get used to.
Whatever kind of family you have, you’re
not alone - if you need help, make contact.
There’s no such thing as an ‘average’
family - every family is different.
Going it alone
Growing up with one parent can be a
good thing, leading to a close
relationship. Encourage them to spend
time with their other parent if it’s safe
and possible. Let them know both of
you will be part of their lives and that
it’s okay to love you both.
Coping with a death in the family
Every child will act differently, some will
feel guilty about still living, others will
think about death and loss and who else
could ‘leave’ them. Patience and the
support of family and friends is key at
this time. Support agencies such as
Cruse have a helpline to help parents
cope and useful advice on their website.
Young parents
As a young parent, you’ll face extra
challenges. All parents struggle at
times, so don’t be embarrassed to ask
for support and advice. Your education
may have been cut short, but don’t
give up on plans for the future. Think
about your own needs and try to enjoy
some of the things that other young
people do.
Make sure that you have
good, reliable childcare if you leave your
child at home.
New families
In a new relationship, everyone will
need time to get used to things. If your
new partner has children there could
be extra challenges. Change can make
us all feel unsafe, so it’s important to
make sure everyone feels secure. Take
things slowly and carefully and try to
see things through each other’s eyes.
Grandparents and family
Can give a welcome extra pair of
helping hands and are an important link
to family history and a sense of
belonging. Their experience can be
useful. They have lives of their own so
don’t ask them to do too much. In
family breakdowns children may lose
touch with much-loved family members.
Private fostering
If you are caring for someone else’s
child and you are not a close family
member this is known as ‘private
fostering’. You must inform your local
social services of this arrangement,
which also provides you with the
opportunity to get support.
What is a family?
Changes in the way your child
acts may signal that they are
feeling insecure. Watch out for
feelings of blame or guilt if your
relationship with your partner is
not working.
Talk through changes early -
children are quick to pick up
‘vibes’ and may know if you’re
keeping something from them.
Keep talking about the new
things that are happening.
A stable family life is important
to children, however unusual the
make-up of your family. Remind
them that they are loved,
whatever is happening.
Counselling, mediation and
support agencies can help to
spot possible problems. Know
your rights. Talk to your child’s
school and find out about
parenting programmes.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Parenting roles and
responsibilities
I am aware that they copy me so I need to
be careful what I say and do. I want to set a
good example.
Being a parent is one of the most amazing
things we can do in our lives.
The r
esponsibility that comes with being a
parent can be daunting at times.
There is lots of help available to help you
support your child.
As parents, you are both responsible for
your child in every way.
Your role and responsibilities will change
as your child grows.
Being a parent can be one of the most
amazing things we can do in our lives
and it can also be one of our biggest
challenges. Your child will rely on you
in many ways and you are responsible
for their safety, health, care and
actions. As they grow from toddler
into child they will develop their own
circle of friends. You will notice their
independence and interest in the
outside world and slowly they will
become more independent.
Having a child means a lifelong
commitment to someone who will
need your care and support. If you are
a parent then you are responsible in
the eyes of the law for the safety,
wellbeing and upbringing of your
child. Your children are a reflection of
you and your parenting. The most
effective parenting tool we have is
the example we set as good role
models early on. This will help your
child grow into a responsible, healthy
and happy adult.
You are responsible for their actions as
well as for keeping them safe and well.
At this time you are also responsible
legally for making sure they go to
school every day. Support them and
take an active interest in their day
and go to the school open evenings
and events.
Your child will be starting to develop
their own interests and hobbies. Show
an interest and look out for after-
school clubs and sessions held locally
where they can develop their skills.
Make sure you know they will be safe.
In Brent we offer local parents and
carers parenting programmes. Brent's
parenting programmes are for any
parent who wants to be supported in
improving their skills. It gives you the
chance to chat and exchange ideas
with other parents as well as meeting
professionals, who can help and
offer advice.
It’s your job
Having a child can be one of the
most amazing things we can do
in our lives and it can also be
one of our biggest challenges.
The most effective parenting
tool we have is the example we
set as good role models early on.
This will help your child grow
into a responsible, healthy and
happy adult.
Your child relies on you.
Find out more about Brent's
parenting programmes. As your
child grows they will need
different kinds of support.
Don’t be too hard on yourself,
we all need a bit of help from
time to time.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Being a good
role model
He used to shout at me and be aggressive in
front of the kids. He’s getting help now and home
life is so much better for us all.
Many children see abuse happening at home.
Domestic abuse can af
fect children in serious
and long-lasting ways.
Domestic abuse may be a one-off, but
it usually gets worse and more frequent
over time.
Pregnant women are more vulnerable to
domestic abuse.
Children often blame themselves for
domestic abuse.
Domestic abuse is a problem affecting
many families. It includes threatening
behaviour, violence, psychological,
sexual, financial or emotional abuse.
Children who see or hear violence can
be affected in many different ways.
Children do hear, they do see, and they
are aware of violence in the family.
They will learn how to act from what
they see. Violence teaches children
negative things about relationships and
how to deal with people. It can teach
them that violence is the normal way
to sort out arguments. They may not
trust those close to them. Children can
think they are somehow to blame for
the violence.
It can be difficult to understand why
people stay in or return to violent
situations. Fear, love, the risk of
homelessness and financial issues can
make it very difficult for partners with
children to leave and some may just
not want to.
Short-term effects
Children are affected in many ways by
domestic abuse, even after a short
time. These can include feeling
frightened, becoming shy and quiet,
bedwetting, running away, becoming
aggressive, issues with school, poor
concentration and emotional upset.
Long-term effects
The longer children are around
domestic abuse, the worse the effects
on them are. These can include a lack
of respect for the non-violent parent or
being over protective with them. Loss
of self-confidence will affect how they
form relationships in the future. A child
can feel they have lost the ability to be
a child.
If you are worried about domestic
abuse, talk to someone. You are
responsible for the safety of your child.
In continuing to live in a violent
household you are putting your child
and yourself at risk. If you are violent
seek help to stop this behaviour.
Domestic abuse
Any abuse between adults will
affect children badly. Seek
support and help as soon as
possible. The longer it lasts the
more damaging abuse is.
Report your concerns about
yourself or someone else to the
police. Talk to them about what
is happening.
Children need to talk about the
feelings they have about
violence. They need to know it is
not their fault and not normal.
An abusive partner can take
responsibility for their actions by
seeking help to stop. Make sure
that you offer a good role model
for children so that they do not
think violence is acceptable.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Being a good
role model
I thought my drinking was just the same as
anybody else’s. I didn’t realise for a long time how
the kids were being affected.
When parents use drink or drugs, it often
af
fects the emotional development and
wellbeing of their child.
The safety of children is put at risk.
In families where drug and alcohol are used
it is common for children and young people
to go on to use them.
Violence at home is often caused by drug
and alcohol misuse.
Your behaviour affects your children -
whether your answer to a problem or a
crisis is to have a drink or take some
drugs, things can progress to the stage
that you are not taking proper care of
your children or protecting them. Their
safety could be at risk.
Think about the way you act and what
it says. If you or someone at home
drinks alcohol or takes drugs
remember children learn from what
they see and can begin to think that
alcohol or drugs are a solution to
problems. Often people start using
drugs to relieve stress or tension. No
matter how careful you think you are,
children are often very aware of their
parents’ behaviour. Both alcohol and
drugs can affect your ability to look
after your children and have serious
effects on them as they grow up. They
could also find drugs and try them
leading to serious problems. Make sure
you keep alcoholic drinks out of reach.
It is important that you talk to your
partner or family member who could
offer support to you and your children.
Children may not want to talk about it
because of the shame around alcohol
or drugs or fear about what could
happen. There is support available for
children to meet with others like them.
If you think you or another adult at
home has a problem get advice and
support. Drugs are illegal and
addictive. Your habit could be affecting
the following:
relationships - has someone spoken
to you about their concer
ns for you?
your work - have you been late,
missed work or performed poorly as
a result of substance use?
your health - are you having
difficulty sleeping, feeling unwell or
needing to use something to make
you feel better?
you have come into conflict with
the law - have you been drinking
and driving or arrested for possessing
drugs?
These are all signs that you should seek
help. All of these things will affect your
ability to look after your child and keep
them safe.
Drug and alcohol misuse
The use of alcohol or drugs at
home may result in changes to
the way your child acts. They
may misbehave or become
secretive.
Think about your actions - what
does your use of alcohol or
drugs teach your children? Are
you sure that your children are
not aware of what you do?
Encourage them to talk to
someone who can help them.
Make sure they do normal
things, like playing with friends.
Think about your use of alcohol
or drugs. If you think they may
be causing problems for you or
your family get more information
and seek help and advice.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Help to support you
I am glad I asked for help. The parenting
programme has made me feel more confident as
a parent now.
Parenting programmes give parents the
opportunity to shar
e experiences, learn new
skills and help build positive relationships.
If you are finding things difficult help is
at hand.
If you feel you or your child needs extra
help, support can be offered to you both.
Seeking additional advice or support is not
a sign you are unable to cope.
Parenting programmes help parents
understand their children and how to
deal with different situations. There are
a wide range of parenting programmes
available within Brent depending on
your needs.
Parenting programmes we offer are:
Positive Parenting Programme
(Triple P)
This is a parenting programme for
parents of children aged up to 11.
There are a number of different Triple P
courses which aim to help parents
improve their relationships with their
children, set boundaries and help with
how to deal with unacceptable
behaviour.
Incredible Years
This is a programme for parents of
children aged up to 12 which helps
parents deal with aggression,
behaviour problems and social skills.
Families and Schools Together (FAST)
Aims to help parents to get more
involved with their child and other
parents. The FAST programme works
well with children aged 0-15 years old.
Strengthening Families,
Strengthening Communities
This is a programme for any parent of
children aged 3-18 years old. The
programme aims to increase parental
self-esteem, confidence and achieve
positive change in family relationships.
The programme aims to reduce
behaviourial difficulties and help
parents build their child’s confidence.
Seeking additional advice or support is
not a sign you are unable to cope.
Every parent needs a little extra help at
some point so don’t feel that you
cannot ask for help. Brent parenting
programmes offer lots of different
kinds of support and information.
Parenting programmes
You feel that you cannot cope,
your self-confidence as a parent
is low and you are unsure where
to go next.
Discuss the parenting
programme options we have
available here in Brent.
Talk to your partner about
getting involved too.
By doing something at this stage
you are helping yourself and
helping your child in developing
a great relationship.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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New to Brent
I was really nervous when we first arrived here
but my whole family has settled in really quickly and
the kids have already made some new friends.
There is lots of support and information if
you ar
e new to our area.
Make sure you know where to get the
services you need for your family.
Children from abroad help to enrich the
vibrant cultural life of Brent.
Make sure you register with a local doctor.
Find out more about the support services
available from our children’s centres.
All children must go to school every day
from the age of five.
Large numbers of people arrive in
Brent from overseas or move into the
area from another part of the UK.
Brent will help support you. Things
will of course seem a bit strange at
first but with our help we can work
together.
Teams of social workers, health
workers, teachers and carers are all
ready to offer a whole host of services
to welcome you to our borough.
To get the best start, make sure you
register with a local doctor and find
the best type of childcare or school for
your children. Your local children’s
centre and Brent School Admissions
Service will be able to help you. Going
to clubs or sessions will help you all
make new friends and begin a new
enjoyable learning experience. There
are lots of parenting courses and
training options you could think about,
childcare is often available on site.
Try to make new friends yourself, it’s
not always easy, but once you’ve made
the effort you will be pleased you did.
Join local clubs or learn a new skill -
this way you will immediately have
something in common with everyone
else. You may even wish to become a
volunteer, which is a great way to get
to know people and add to your work
experience. Don’t be afraid to ask for
help if there’s anything you don’t
understand.
If English is a second language to you
do try to use it. There are a number
of English courses available which
will help you settle into the local
community. This will not only help
you make friends but will help you in
finding a job. It is important that your
children are able to understand English
to help them settle into the community.
Caring professionals will aim to
understand your cultural preferences
and overcome any language barriers,
to help make you feel confident and
settled as soon as possible. Remember
you are not alone - there is an entire
network of support for you out there.
A whole new start
You are new to the area and feel
alone. You do not know anyone.
Make sure you find out about
local schools. Do not shut others
out - enjoy meeting new people
and seeing new places.
Try to chat to a least one new
person everyday.
Make sure you use the help that
is on offer to give you and your
family the best new start.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Bullying
I knew something was wrong, they always
singled her out. I’m so glad she talked to me as
together we have sorted it out.
Bullying behaviour is never
acceptable.
Bullying can take many forms.
Talk to your child if you think they are
being bullied.
Speak to the school immediately if you
have any concerns.
Children need to know how to protect
themselves and get help.
Encourage them to speak up.
Your child could be pressurised into doing
something they do not want to by friends.
What is bullying?
Bullying is deliberate, is meant to cause
hurt or harm, is repeated and involves
an imbalance of power. It can be
carried out physically, verbally or in
cyberspace - that means by text or
email. Bullying is a frightening
experience and it can make your child
feel alone, damage self-confidence and
make them feel they are the only ones
this is happening to. Bullying can have
bad long-term effects, leading to
depression and low self-esteem.
If your child is being bullied at school:
listen to them and discuss ideas on
how to sort the problem out
plan what to do next together
refer to the school anti-bullying
policy
get them to write a bullying report,
or write it for them listing all the
incidents and take it to the school
get them to keep a bullying diary
meet with school to work out a plan
if you are unhappy with the meeting
or the action taken by school to
support your child follow the school
complaints procedure.
Cyberbullying is a method of bullying
and can be through text or email
messages. Physical and verbal bullying
are more common at this age. Your
child could be bullied into doing
something they do not want to by
friends. Tell them that just because
everyone else is doing something (like
kissing someone or being horrible to
someone) they do not need to follow
the crowd. This is called peer pressure.
Look out for unexplained injuries,
missing items or money. They may be
acting in a secretive way. If your child is
being bullied they may not want to
bother you about it. You need to know
so that you can help this stop. Bullying
can happen at home with brothers or
sisters. Point out that they should
respect one another.
If your child is the ‘bully’ tell them this
is wrong and help support them in
stopping. Often children bully because
they need help themselves and can be
a result of an experience they have had
themselves. Try to be understanding.
The real story
Running away, staying away
from school, unusual changes
in behaviour. Injuries with no
explanation. Loss or damage of
their things.
If they say they are being bullied
listen carefully and take this
seriously. Talk to the school.
Tell them to refuse to put up
with bullying, walk away, tell
someone and avoid fighting.
Listen and be there for them.
Make sure they know something
will be done.
Talk to them about their school
day. Teach them to respect
others and to be kind. Teach
them that prejudice and bullying
is unacceptable.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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Babysitting and
childminding
I’m so lucky I have a good group of trusted
babysitters I can call on. I found out about them
from other parents who thought they were good.
Children rely on their parents for their
safety
.
Your child has the right to care which is
free from harm.
Make sure your child gets the best
quality care.
Select your babysitter carefully.
Avoid leaving your child with someone
under 16.
Make sure your babysitter knows where
to contact you in an emergency.
Who can I leave my child with?
As parents you are responsible for the
safety and wellbeing of your children.
As a result it is important that you
think very carefully about the person
you are going to leave them with,
whether this is a babysitter,
childminder, close relative or a friend.
When you leave your child in the care
of someone else you want them to be
as well cared for and safe as they are
with you. When choosing a temporary
carer for your child it is important that
you choose someone with the abilities
and high standards that you would
expect of yourself. This includes
someone who will make sure they are
well fed, changed, kept safe, given
room to play, feel secure and can deal
with difficulties which may occur.
Generally a babysitter will come to
your home to take care of your child.
Make sure you talk to your babysitter
before you leave. Let them know when
to expect you back and they have
contact details in case of emergencies.
Babysitters do not need qualifications
or a certificates to look after children
so anyone can advertise their services
as a babysitter. The National Society for
the Prevention of Cruelty to Children
(NSPCC) recommends that the
minimum age of a babysitter should be
16. This age limit is linked with the
possible action, which could be taken
by the police if anything were to go
wrong and an injury resulted.
It is most likely that you as a parent
would be held responsible if anything
goes wrong if your babysitter is under
16. A good babysitter will have a
good reputation locally and can be
recommended.
When choosing a childminder take
your time and meet a number of
different childminders if you need to.
Do not be afraid of asking to see
qualifications and certificates. Call in
during the day when other children are
in their care to see the way they work
and make sure you feel comfortable.
Even with family and trusted friends
you should establish rules and let them
know your childcare routines.
Children will not always be able
to explain what is wrong. Note
changes in their mood and
physical appearance, talk to
them. Agree with the babysitter
to discuss, from the beginning,
all accidents and incidents.
Use people you trust to care for
your child or ask them to
recommend someone. Speak to
other families who have used the
babysitter you are considering.
Tell the babysitter about your
rules. Always leave a contact
number in case of emergencies.
Make sure you feel completely
comfortable about your
babysitter before you leave your
child in their care.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
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PREVENTION
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Child protection
Social work has changed a lot. We work more
in partnership with families where there are
concerns to make sure they get support before
things reach a crisis.
Parents are responsible for their children’s
safety
.
Family services become involved once
concern is shared.
Young people are best cared for by their
own families.
Professionals want to work in partnership
with families to reduce the risk of harm.
The Local Safeguarding Children Board
(LSCB) promotes the welfare of children.
When harm happens to young people
families also need support. Social
workers and other professionals get
involved when parents may be unable
to protect their child from harm and
need some help. In some cases the
police child protection unit will
investigate with social workers to help
protect children and decide whether
an offence has been committed.
There have been negative reports in
the media about social workers and
what happens when concerns about
child abuse are reported.
Child abuse can be recognised,
prevented or stopped
A young person can clearly tell you
what has happened. A careful
assessment is needed and what
support and protection will best help
them. A social worker will ask
questions about the family
circumstances, consider the frequency
and the seriousness of the incident and
the affects. All of these factors will
help to decide what should happen
next. Social workers and the police
have a duty to investigate concerns of
child abuse.
Professionals are not solely
responsible for protecting children
Traditionally, social workers have been
expected to make sure that children are
safe. In order to do this well, they rely
on information from parents, family,
other professionals and the local
community who all play an important
part in identifying concerns. This helps
to ensure support is offered before the
situation becomes far worse.
Removing a young person from
home is not the main aim of social
work enquiries and rarely happens
Social workers can only remove
children from home with a court
order, having demonstrated that
there is serious and immediate risk.
In emergency situations, the police
have the power to remove a child for
72 hours.
Myths and realities
Social workers will get involved
when they believe that physical
injury, neglect, sexual or
emotional abuse has occurred or
is likely to occur.
Make sure you know what child
abuse is and contact the police or
social services if you think this is
happening. A social worker will
meet you if abuse is reported.
If you are worried about your
own or someone else’s child, seek
advice about what practical and
emotional support is available.
It is important they know what
to do when they feel unsafe. Do
they know who to talk to and
how to get a safe place or
person? If you are worried, seek
help early.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
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E-safety
He’s eight, the same age as me. I haven’t met
him but we chat on the internet all the time. He’s
really funny. He wants to meet up tomorrow to play
football. I can’t wait to see what he’s like.
The internet can be fun and is useful.
Have family inter
net rules to encourage
safer use.
Paedophiles have been quick to use the
internet to approach children.
It is important that parents understand
the internet.
Children can be bullied online and by text.
The internet is a fantastic way for
children to find information, help them
learn and keep in contact with friends
or meet new ones.
Keep it safe
Keep an eye on what’s going on by
keeping the computer in a family room,
rather than in a bedroom. Learn how to
use a computer, access internet sites
and try out a chatroom for yourself so
you understand what can happen.
Child Exploitation and Online Protection
Centre (CEOP) is an organisation which
has been set up to help
stop internet exploitation.
Social networking
The minimum age for most networking
sites is 13. Follow the terms and
conditions by not allowing children
under this age to have access to
networking sites due to the
inappropriate content on them. This
includes registered offenders, sexual
images, and abusive messages, which
are open access for most. Setting
privacy settings is not enough.
There are parental control settings on
computers, mobile phones, and
gaming consoles like PSP, Nintendo DS
and the Wii. This can be done by
visiting the ‘My account’ or ‘Settings’
option on most consoles. Parental
controls can prevent strangers from
contacting children playing video
games, on social networks and while
on msn, they can prevent children from
accessing inappropriate sites, or they
can monitor the use and time limits
while you are away from the computer.
Set ground rules
limit time spent on the internet
talk about age appropriate websites
tell them to never give out contact
details or post photos of themselves
on the internet
they should always let you know if
someone is asking questions or
wanting details they don’t feel happy
about giving
ensure social networking profiles are
set to private so only friends can view.
Make sure your child understands why
there needs to be rules. Because they
can’t see or hear the people they chat
to, they may not be who they seem.
New technology,
old problem
Secrecy when using the internet,
changes in behaviour, and
unusual sexual questions.
Set up internet use rules and
stick to them. Learn about the
Internet and how to use it
so you can understand what
your child is viewing and if it
is suitable.
Discuss the dangers of using the
internet and unsuitable websites.
Make sure personal information
is not passed on to anyone else.
If they are worried they must
tell you.
Keep the computer in a family
room, with the monitor facing
outwards. Discuss which
websites your child visits and
make them aware of dangers.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
• www.brentlscb.org.uk
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Safety outside
the home
I allow her out to play with her friends but we
always agree on a time for her to be home.
Remember other homes are not always
child-friendly
.
Always check a garden is safe and secure
before letting your child play.
Keep your child close when shopping.
Children under eight should not be allowed
out alone.
Lead by example when using the road.
Most accidents are preventable.
Some experts say there is no such
thing as an accident and, according to
The Royal Society for the Prevention of
Accidents (RoSPA), most accidents that
happen to young children, such as
injuries from falls or drowning, could
be avoided with adequate supervision.
If you are visiting friends or relatives,
keep a closer eye than usual on your
child as their house may not be as
child-friendly as yours. Look out for
dangerous areas, such as knives sitting
on counter tops, drugs such as
painkillers left within reach, or open
windows. Check that the garden is
secure and there is no access to ponds
or pools.
Keep your child away from roads and
help them to understand the dangers of
going near them alone. It’s important to
always be aware of where your child is
when you are out. When shopping,
always make sure your child stays close
to you - it is easy for them to get lost in
a shopping centre or large supermarket.
Supervise playground activities - ensure
the playground equipment is suitable for
your child’s age group, to prevent injury.
In the car, make sure your child is in
an age-appropriate car seat and the
seatbelt is secure. You should also check
that the car seat is strapped in properly -
many road accident injuries occur due
to wrongly strapped seats, which do not
restrain the child adequately on impact.
It can be difficult finding the balance
between giving your child enough
freedom to gain confidence and
making sure they are safe. Children
under eight should not be allowed out
alone. Teach your child road safety
from a young age, so it is habit for
them to check for cars before crossing
a road. Older children may be trusted
to go out for short periods by
themselves, but always agree a time
for them to return or to phone you.
Remind them never to go off with
someone they don’t know, whatever
convincing story they may have.
Are your children safe?
When you are out you may be
distracted and not see the signs
that your child is at risk of injury.
Your child is your responsibility.
Keep a close eye on them.
When visiting other people, or if
you are out, look out for danger
areas, such as low walls or broken
glass. Always keep your child
close to you when shopping.
Remind your child, whatever
their age, to look before crossing
a road. Set a good example.
Ask them to take sensible
precautions if they are old
enough to be out by themselves.
Most accidents involving children
are preventable with adequate
care and attention. Never leave
a small child unsupervised and
keep a close eye on them at
all times.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
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Achieving at school
I didn’t do especially well at school, I want my
kids to make the most of it. I try to spend time
talking about her day and I’ve even enrolled for an
IT course myself.
All schools must meet national standards set
down by the Gover
nment.
Having a good education will help to give
your child the best possible start in life.
Children learn all the time, not just at school.
Play is a great way to learn.
Give children lots of praise and
encouragement.
We have some great schools here in Brent.
Brent Council’s admissions department
coordinates admissions to schools.
Primary years
You need to return admissions forms
promptly. It is very important that you
choose a school place as early as
possible, so it is more likely that you
get the place you want. There are lots
of good primary schools here in Brent
so do not worry if you do not get your
first choice.
Secondary schools
You will need to apply for a secondary
school a year in advance. When
choosing a secondary school it’s
important to consider your child’s needs
and interests.
Exclusions
A child who gets into serious trouble at
school can be excluded for a fixed
period of time.
Schools can exclude a child if:
They have seriously broken school rules
and allowing them to stay in school
would seriously harm their education or
welfare and that of other pupils.
There are two types of exclusion:
Fixed period exclusions
the headteacher can exclude a child
your child can't be given fixed period
(non-permanent) exclusions which
total more than 45 school days in any
one school year
if your child is excluded for longer
than one school day
, the school
should set work for them and mark it.
Permanent exclusions
A school will usually only permanently
exclude a child as a last resort. There
are exceptional circumstances in which
a headteacher may decide to
permanently exclude a pupil for a 'one-
off' very serious offence.
Attendance
You are legally responsible for making
sure your child goes to school every day.
If your child cannot attend school for
any reason you should contact the
school straight away. The Education
Welfare Service is there to check
attendance.
Home education
Parents can choose to educate their
children at home. The local authority
will need to be satisfied that a child is
getting suitable education at home, and
may ask to meet you, and to look at
examples of work.
A lifelong experience
There may be none; sometimes
children are not always able to
tell you they are having
difficulties at school. Are you
sure they are going every day?
If you have any worries or
concerns about your child and
their education you need to
discuss this with your child’s
teacher or the headteacher.
Support your child and let them
know how important education,
is. Make them feel good about
learning.
Make sure your child goes to
school every day, on time and
keeps to the school's rules. Talk
to your child and their teacher
and let them know who they
can talk to if they are having
difficulties.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
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Encouraging good
behaviour
Things had become a bit difficult and we
didn’t seem as close anymore. Now she seems to
trust me and I take the time to listen.
Use positive feedback to build up self-
esteem and confidence.
Communication is the key to good family
r
elationships.
Children value being listened to, having
their opinions asked and their thoughts and
feelings recognised.
Do things together you both enjoy.
A good home life and taking an interest
in them will help them in every area of
their life.
Learning to listen and talk to your child
can make all the difference to your
relationship and their behaviour. It is
important to understand their feelings
and then work with them on dealing
with situations. When you build an
emotional closeness with your child,
you will find you have much greater
influence in your child’s thoughts and
decisions. They will begin to respect
your views and opinions.
Use attention and praise in the right
way. Not only will this have a positive
effect on their behaviour, it will also
make them feel happy, loved and
secure. This is the basis of lifelong
confidence and positive self-esteem.
Children gradually learn to make their
own decisions with support and slowly
establish some independence. Be
friendly and supportive and remind
them that you were a child once and
that you are always willing to listen.
Children are happier when they have
rules and boundaries to follow. Set
rules, be firm and consistent. Let your
children know what will happen if rules
are broken. These must be realistic and
match the nature of what they have
done wrong. For example, you could
ask your child to work around the
house to earn the money to replace
something they have broken.
Remember to give them the practical
information they need about physical
and emotional changes and reassure
them that their development is perfectly
normal. Remember you are an
important source of information and
advice and a role model for your child.
Changes in their body and the onset of
puberty can cause mood swings and
difficult behaviour. This is normal.
If you feel you need support and advice
in managing your child’s behaviour look
at the parenting programmes we offer.
These parenting programmes are a
good idea because they’ll give you
more confidence as a parent and help
you manage challenging behaviour in
an effective way.
Positive parenting
There may be none. Have you
noticed any changes in how they
act? Is your child trying to tell
you something?
Be involved and develop a good
relationship with your child
before they reach their teens.
What you say and how you act
can influence their behaviour as
they grow up.
Let them know you are always
there for them. Talk about their
behaviour, why they are doing it
and what action can be taken
to stop it.
Keeping an open relationship,
talking will help. Positive
parenting shows young people
are less likely to get into trouble.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
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Healthy lifestyles
What they eat
Make sure your child eats a good
variety of foods in sensible amounts -
balance is the key. Make meal times
fun and make time to sit down to eat
and to enjoy food together as a family.
Setting a good example is one of the
best ways of encouraging healthy
eating habits early in life.
Exercise
Food is used in our bodies to create
energy. If we don’t use it we get fat.
Encourage your children to be as active
as possible. You and your child can get
plenty of exercise just by walking to
the shops or to school. Playing sports
with your child is another great way to
keep fit.
Sleep
As a parent you know that lack of
sleep can affect your mood and ability
to function at work or as a parent. The
same is true of children. Lack of sleep
can impact on your child’s behaviour
and achievement at school.
Smoking
If you smoke you should protect your
child from secondhand smoke. This will
reduce the risk of them becoming ill.
Contact your doctor or local free stop
smoking service who can help you kick
this damaging habit for good.
Teeth
Look after your child’s teeth and take
them to visit the dentist regularly.
Make sure your child brushes their
teeth twice a day with a fluoride
toothpaste. Children are especially at
risk from tooth decay because of the
sugary things they eat. If your child has
problems with their teeth, take them
to the dentist, this will help to prevent
serious problems in the future.
A healthy person should eat a
balanced diet, be active, sleep
well, have sufficient energy and
generally feel that they enjoy life.
If this isn’t you and your family,
perhaps some basic improvements
could make a difference.
Ask your school nurse or doctor
for diet, exercise and general
advice on a healthy lifestyle.
Make sure your child eats a
healthy balanced diet. Take your
child to the dentist regularly.
Give up smoking.
Remind yourself that you can
change your general state of
health. Ask your family and
friends for support in your
decisions to change.
Too much saturated fat, salt and
sugar are bad for the body.
Prevent ill health by balancing
your lifestyle. Stop smoking.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
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I encourage my children to be as active as
possible. We do a lot of activities as a family which
is good for my health too.
Balance is the key to a healthy lifestyle.
If you eat mor
e calories than your body
burns, you will put on weight.
Stop smoking and protect your children
from secondhand smoke.
Make sure your child gets plenty of sleep
and exercise.
Obesity (being very overweight) is
becoming more common in children.
Looking after
their health
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Young carers
She didn’t say anything, but I could tell that
having to look after me and her sister was having
an affect on Emma. I made a few phone calls and
found out that more help was available.
Young carers are protected by the Children
Act 1989, Car
ers (Recognition and Services
Act) 1995 and Carers and Disabled Children
Act 2000.
Your Local council is there to help and will
act once concern is raised.
There are many types of support to help
you and your child cope with their caring.
You care about your young carer. So make
contact with support groups and
organisations that are there to help.
Many people need special care in their
homes. They may be ill, disabled or
elderly, or they may have drug or
alcohol problems. Care from a member
of the family can be a help. When the
carer is a child it is very important to
make sure that they are getting
everything they need too.
If your child has any caring role, for
yourself or another member of the
family, it is very important that they do
not suffer because of their caring.
Most importantly, tell your Children
and Families Services about this. You
don’t have to cope alone, they can
help you and your child get the
support and advice you both need.
Education
You will want your child to do well at
school. Many young carers achieve
good results, but research has shown
that caring can have a bad effect on a
child’s education. They can be tired at
school or miss days in order to care for
an adult at home. To help stop this, it
is important that your child’s school is
told about their caring role. This way
the school can give your child extra
help if needed and will understand and
support them.
Health
Sometimes young carers can be so
busy looking after others, and parents
can be so unwell that the carers health
can be forgotten and they can become
ill, stressed or depressed. The best way
to avoid this is to get help from your
doctor. Let them know all about what
is happening so that they can give the
help and advice that both you and
your child need.
Extra support
Brent Council can give extra support to
carers. This can include special breaks
for carers and extra support services
for particular needs. There are also
many local and national organisations
set up to help young carers and their
parents. So make contact.
Too busy to be a child
Look out for signs that your child
may be struggling with their
caring role. It is very important
that you talk and listen to your
child so you can take action to
help them cope.
Get as much information as you
can and find out what services,
support, benefits and advice are
available - you’re not alone.
Make sure your Children and
Families Services and your doctor
know about what is happening
and keep them up to date if
things change.
Being a young carer could have a
bad effect on your child’s health,
education and wellbeing. You
can help stop this by making
sure that they get the best
support and advice available.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
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Growing up
She is growing up fast. I’m pleased we have a
good relationship and she knows she can talk to
me about anything.
Listening is the key to a good relationship.
Gr
owing up can be frightening for young
people so make sure they have the
information they need.
Puberty generally happens earlier for girls
than boys. It can happen gradually or over
a short space of time.
Hormones set off physical changes, mood
swings and changes in feelings.
Pressure from other friends to act in a
certain way can be powerful.
As your child begins to grow up you
have an important role in helping
them understand the changes that
they will be going through. This is
called puberty. Growing up can be a
challenging time for all and a bit of
love and understanding goes a long
way. Let them know you are always
there for them.
Boy’s bodies can start to change from
around the age of ten with sexual
development soon after. This will
include a deepening voice, developing
muscles, hair growth, more active
sweat glands and growing quickly.
Boys also begin to have ‘wet dreams’
when they sleep. They may be
embarrassed about this so agree to
have a laundry basket in their room.
Puberty in girls can begin from around
nine years old. They may have started
having periods, talk to them about this
and make sure you have sanitary
towels ready at home. They may also
begin thinking about sex and
relationships. At this time they will
become more attractive to boys, you
need to make sure they do not find
themselves in difficult situations (e.g.
sleepovers). If they invite boys home
make sure you are always around.
Discussing matters such as friendships,
relationships and love are important.
This way, you know the information
your child gets will be fact and not
based on what they have picked up
from their friends. Be open-minded
and do not judge your child, so they
feel they can trust you and turn to you
when they need help and support.
Friendships are very important to
children and young people. Having a
close friend or group of friends and
belonging to a group helps them feel
good about themselves, learn to deal
with people, and develop their own
identity. This also helps them learn
about the values and ideas of others.
Support your child by letting them
know they can talk to you. You can
teach your child to trust their own
feelings and values, building up an
emotional strength that will help them
as they get older.
Changing times
Signs can include, mood swings,
arguments, talking back, an
‘over-the-top’ interest in hygiene
are all quite normal. As well as
coping with emotional changes
your child will also have to deal
with physical changes.
Listening and talking to your
child will help you understand
what they are going through.
Talk things through rather than
arguing. You will probably have
to answer lots of questions
about puberty. Don’t be
embarrassed and be well
prepared with simple facts.
Remember you are the adult.
Avoid having temper tantrums
yourself. The more information
your child has the better they
will be able to cope with the
changes that come with puberty.
• Brent Children and Families
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Separation and
divorce
It was very hard to keep thinking about my
daughter’s needs when we separated. All I wanted
to do was curl up in a ball and cry. I wish I’d talked
to her more at the time, as I know she found it
really difficult.
Separation can be as upsetting for your
childr
en as it is for you.
Talking helps them understand what will be
happening in their lives.
Let them know you will both still be there
for them.
Try not to talk your child into taking sides.
When a relationship breaks down it is
hard for the whole family. While you
may think it is kinder to try and protect
your children from the details, the
truth is that the more they understand
what is going on, the easier they will
find it to cope.
If possible, have both parents there
when you explain what’s going to
happen and why. Try not to fight in
front of them and make clear that
even though you will be living apart
you will both be there for them
whenever they need you. They may
have mixed feelings during this time
including feeling hurt, confused and
unloved. You both need to be patient
and understanding of their needs as
well as your own.
Children often think that their parents
breaking up is somehow their fault and
that they’ve done something wrong.
They may also feel that if they do things
differently in the future you may get
back together. They need to understand
that what’s happened is not their fault.
While most children want contact with
both their parents, a child can view
what’s happened differently and may
blame one of you for the break-up.
You may find your child taking the
side of one parent. Hopefully, this will
pass and by explaining the facts, a
good relationship can be kept with
both parents.
Learning to listen
Talk to your children and listen to what
they have to say. How you handle the
break-up is important for their
wellbeing. Try to get them to talk
about their feelings and involve them
in making choices about the future.
As well as feeling like they are losing a
parent in some way, they may also be
worried that they will have to move
house or change schools, so tell them
about what may need to happen. Talk
to your children about who they will
live with, where and what other
changes may happen to help them deal
with their own feelings.
It’s not their fault
Saying bad things or fighting
with your partner in front of
your children is only going to
hurt them. Try to keep calm
when talking about what’s going
to happen as how you handle
things will have a big impact on
their future.
Tell your children about what’s
happening and how it will affect
their lives. Show them that their
wellbeing is important to you
both by listening to their feelings
and wishes.
Children often think the break-up
of their parents is somehow their
fault. Explain that it is nothing to
do with things your child may
have said or done. Always give
them a chance to talk about their
feelings and worries.
Talk to them so they understand
why you are breaking up and
how this will affect their lives.
Let them know that both of you
will do what you can to keep
their lives as normal as possible.
• Brent Children and Families
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www.brent.gov.uk/parenting
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Stress and anxiety
When my son fell out with his friends at school
recently he got very upset and anxious. At first, I
wondered what all the fuss was about but then I
realised how important friends can be at his age.
Children can feel stressed for many reasons.
Being bullied at school and par
ents
divorcing are two of the most common.
Sometimes parents don’t realise they are
putting too much pressure on their child to
do well at school.
Exercise is a great way to reduce stress.
Children can pick up on parents stress.
Sometimes children get stressed and
anxious and there may be many
reasons why this can happen:
they are being bullied at school.
Feeling in danger every day can
greatly affect a child’s state of mind
they are not getting on well with
their friends. It’
s natural to want to fit
in and falling out with friends can
seem like a really important thing to
a child
they are anxious about moving,
starting a new school or going back
to school after the holidays
a family member, friend or pet has
died. Sometimes children can blame
themselves for these things even if
they have nothing to do with it.
Another reason that children feel
anxious is if their parents split up or
fight. When they see their parents
arguing it can affect a child’s sense of
security and can make them feel very
alone and frightened. It is worse when
parents make their children choose
sides or say hurtful comments about
the other parent in front of the child.
Some children worry about schoolwork,
tests or exams. It’s normal to want to
see your child do well, but some
parents may not realise that they are
putting too much pressure on their
child to do well. Remember to be
realistic about your child’s abilities and
encourage them to do their best.
Think about what you say - a passing
comment you didn’t really mean can
be blown out of all proportion.
Sometimes, children overhear parents
talking about money worries or
problems they are having at work and
they start to feel anxious about these
things themselves. It can be easy to
pass on your own anxiety.
You will probably be able to help your
child when they feel stressed. If their
anxiety goes on for longer than a
month, or if it greatly affects how they
are at home or their behaviour at
school, you might want to speak to
their teacher or ask your health visitor,
school nurse or doctor for help.
Helping them cope
Mood swings, trouble sleeping,
nightmares, bedwetting, trouble
doing schoolwork, stomach
aches, headaches, preferring to
spend time alone, overreacting
to minor problems.
Make sure your child gets
enough sleep and a healthy diet.
Exercise can reduce stress, so
encourage your child to exercise.
Talk to your child about what is
causing their stress. Tell them it is
normal to feel stressed now and
again, but it is also good to
know how to relax and make
yourself feel better when they’re
upset.
Make time for your child every
day so they know they can talk
to you if they are worried. Look
ahead to when your child may
be stressed e.g. before tests, and
talk about it.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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6553-Brent A5 5-11 BMPDF:Layout 1 22/6/10 09:07 Page 39
Moving school
We visited his new secondary school and some
of his friends from primary are going there too.
They are all so excited.
Moving from primary school to secondary
school will be a big change for your child.
Start thinking about which secondary
school you’d like them to go to well in
advance.
Find out as much as you can about their
new school.
It can sometimes be a dif
ficult time for
parents too.
Moving school at any time can be scary
but exciting, too, so give your child lots
of support to make it easier for them.
Make sure they know what’s happening
and make your decisions together.
Some children can feel anxious and
insecure about the big changes and
fear they will miss friends and routines
at primary school. Visiting the school
with your child to meet their teachers
before they start can help. Find out
who else is going to their new school.
There are lots of things that your child
will need when they start at secondary
school, so try to be prepared - think
about their uniform (if they wear one),
a bag for their books, sports kit,
stationery and equipment.
During the autumn term of year six,
you will receive a booklet to guide you
through the process and there will be
forms to complete. If you need
additional help, Choice Advisers can
guide and support.
As a parent, you might worry how
your child is going to cope with new
friends and new subjects to learn, or
how they’ll deal with the pressures of
being a teenager. While you probably
feel excited for them, maybe you also
feel a little sad that your child is
growing up and doesn’t need you so
much any more. It’s natural to feel like
this sometimes. Try not to let them see
this. Be positive about the exciting
change they’re about to go through .
Talk with your child about bullying and
some ways of dealing with difficult
situations. Let them know you will
listen if they want to talk about it and
also help them to talk with school staff
if necessary.
If your child feels nervous, talk about
how you felt when you changed
schools. Explain that it’s natural to feel
like this and that everyone in their new
year group is in the same situation.
Remind them that there will be lots of
opportunities to make new friends.
Coping with change
Saying they feel too ill to go to
school, refusing to get out of
bed in the mornings, these
feelings are all quite normal.
Start thinking about which
secondary school you and your
child would like to register with
well in advance. Arrange visits to
the local schools and find out as
much as possible.
If your child feels nervous, talk
about how you felt when you
changed schools. Explain that it’s
natural to feel like this and that
everyone in their new year group
is in the same situation.
When your child starts secondary
school, it’s a big change for them.
They’re used to being the oldest
in their school - soon they’ll be
the youngest. Talk to your child
about what will happen.
• Brent Children and Families
Information Service (CFIS) on
020 8937 3001
www.brent.gov.uk/parenting
WARNING
SIGNS
ACTION
WHATTOSAY
PREVENTION
CONTACTS
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There are many services that are available for parents
provided by a number of people such as the council,
health services and the voluntary and community
sectors. This section should help give you an idea on
what is available. All this information is available on the
council’s website. Visit www.brent.gov.uk/childcare
Families Information Services
Local authorities are under a duty to provide mothers,
fathers and other carers with accessible information
about the services, support and advice available to help
them support their children up to their 20th birthday. This
is being delivered through the Families Information
Service, which acts as a central information point with
links to NHS provision, children’s centres, Jobcentre Plus,
schools, youth clubs, libraries and other facilities.
Health services
The Healthy Child Programme offers every family a
programme of screening tests, immunisations,
developmental reviews, and information and guidance
to support parenting and healthy choices - all services
that children and families need to receive if they are to
achieve their optimum health and wellbeing.
The Healthy Child Programme, led by health visitors, is
increasingly being delivered through services that bring
together children’s centre staff, GP’s, midwives,
community nurses and others. Children’s centres are a
way of delivering community based services and will help
:
support mothers and fathers to provide sensitive and
attuned parenting, in particular during the first
months and years of life
ensure that contact with the family routinely involves
and supports fathers, including non-resident fathers
support the transition to parenthood, especially for
first - time mothers and fathers
support parenting using programmes and practitioners
who are trained
supporting parents through providing timely and
accurate parenting information.
Early learning and childcare
Early years and childcare providers have a critical role in
supporting parents and families through the delivery of
high quality early learning and childcare in supporting
parents to understand the benefit of the early home
learning environment. They can often help parents to
access other help that they might need if they have
additional needs.
Schools
Every parent should know that they will be supported
and encouraged to play their essential role in their child’s
education. Schools play a crucial role in identifying
needs of families and ensuring these are addressed as
well as providing or facilitating service delivery directly
such as extended services. Extended services promotes
the aim of every school providing access to a full core
offer of before and after school activities; for primary
schools, childcare from 8am to 6pm, 48 weeks a year,
delivered on the schools site or through other local
providers; swift and easy access to specialist services;
community use of facilities; and parenting and family
support. To meet the parenting support as part of the
extended services offer, schools should provide:
information sessions for parents of pupils joining
reception and on transfer to secondary school
information about nationally and locally available
services and sources of advice and support
access to parenting groups using structured evidence
based parenting programmes, as well as more
information opportunities for parents to be involved
with the school and each other
family learning sessions to allow children to learn
with their parents.
Help to support you
Types of services
Parent Support Advisers (PSAs) work with families in
and around schools, and with a broad range of
organisations that provide support to parents and
families and can help to deliver the extended services
full core offer. The PSAs role is to work with parents in
a school context to support their children’s learning;
help improve behaviour and attendance and overcome
barriers to learning; provide targeted preventative
support and early intervention; and increase the
numbers of parents involved in their child’s education.
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Contacts
Useful national
Advisory Centre for Education
(ACE)
0808 800 5793
www.ace-ed.org.uk
Barnardo’s
www.barnardos.org.uk
Beating Eating Disorders
0845 634 1414
www.b-eat.co.uk
Child Accident Prevention Trust
(CAPT)
020 7608 3828
www.capt.org.uk
ChildLine
0800 1111
www.childline.org.uk
Contact a Family
0808 808 3555
www.cafamily.org.uk
Cry-sis Helpline
08451 228 669
www.cry-sis.org.uk
Cruse Bereavement Care
0844 477 9400
www.crusebereavementcare.org.uk
Dad Talk
www.dadtalk.co.uk
DrugScope
020 7520 7550
www.drugscope.org.uk
Families Anonymous
0845 1200 660
www.famanon.org.uk
Family Information Direct
www.dcsf.gov.uk/familyinformationdirect
Family Planning Association
0845 122 8690
www.fpa.org.uk
Family Rights Group
0808 801 0366
www.frg.org.uk
Kidscape
08451 205 204
www.kidscape.org.uk
Meet A Mum Association (MAMA)
0845 120 3746
www.mama.co.uk
National Domestic Violence
Helpline
0808 2000 247
www.womensaid.org.uk
http://refuge.org.uk
National Childminding Association
(NCMA)
0845 880 0044
www.ncma.org.uk
NHS Direct
0845 4647
www.nhsdirect.nhs.uk
NSPCC
0808 800 5000
www.nspcc.org.uk
Parentline Plus
0808 800 2222
www.parentlineplus.org.uk
YoungMinds
0808 802 5544
www.youngminds.org.uk
www.nhs.uk/change4life
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Designed & marketed by Coles McConnell Ltd. © 2010 All Rights Reserved. Telephone: 01622 685959. www.coles-mcconnell.com
For local and national contact details call Brent Children and Families Information Service
020 8937 3001
www.brent.gov.uk/parenting
This booklet was given to me by
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