KNOWLEDGE, SKILLS, AND ABILITIES:
• Working knowledge of computer systems including Microsoft based software and software.
• Experience in installing, configuring and troubleshooting Windows Server based environments.
• Experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache,
Ruby, NGINX)
• Experience in cloud environments, preferably in AWS and or Azure
• Experience with virtualization and containerization (e.g., VMware, Virtual Box)
• Experience with monitoring systems and automation software (e.g. Puppet, cfengine, Chef)
• Strong scripting skills (e.g., shell scripts, Python)
• Experience in networking (e.g., OSI network layers, TCP/IP, subnet, packets)
• A demonstrated aptitude working with computers, LANs, operating systems, cloud-based technologies,
mobile devices and various software applications
• Experience using a PSA or Help Desk ticket system is a plus
• Ability to make decisions in matters of significance.
LICENSES AND CERTIFICATIONS:
• A valid Connecticut Driver’s License may be required for transportation between various sites.
PHYSICAL DEMANDS:
The conditions below are representative of those that must be met by an employee to successfully perform the
essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential job functions.
• Needs to be able to operate equipment and machinery with some requiring rapid adjustments such as a
computer keyboard and terminal, photocopier, and calculator.
• Must be able to coordinate eyes, hands, feet and limbs in performing skilled movements such as rapid
keyboard use.
• Essential and marginal functions may require maintaining physical condition necessary for sitting for
prolonged periods of time. Tasks may involve extended periods of time at a keyboard or workstation.
Frequent downward flexion of neck, side-to-side turning of the neck, fine finger dexterity and grasp to
manipulate the keyboard, telephone, writing instruments, papers, books, manuals, and reports.
• Work may involve occasional outdoor fieldwork.
• Additional hours and attending meetings outside regular work hours may be required. Work
environment is professional and both team and autonomy oriented. This position is impacted by urgent
time deadlines due to various reporting and filing requirements. There is some repetitiveness in program
coding, a need for extreme accuracy, and paying attention to detail. Additionally, there is a need to be
able to shift attention before tasks are completed to be able to balance user demands, telephone and other
interruptions.
This job description is not, nor is it intended to be, a complete statement of all duties, functions, responsibilities,
qualifications, physical, and cognitive which comprise this position. The above is intended to be a fair
representation of the “typical” demands of the position.
An Equal Opportunity Employer MF/AA/DIS