Memberships
i
Annual Membership agreements shall commence on the date of
joining and are valid for 12 months
ii
Members are required to have their photograph taken
iii
Members must present their membership card on each visit
iv
Members will not be admitted free of charge to relevant sports
facilities without their membership card
v
Student memberships are valid from date of joining until 15
September (beginning of next academic year)
vi
Deliberate misuse of a membership card may result in membership
being terminated
vii The University retains the right to close its membership list
viii
All persons playing for, or training with, a Sports Union Club
that uses University facilities must hold a current sports facilities
membership
ix
A £20 administration fee will be levied if unauthorised use of the
sports facilities requires the University to raise an invoice for sports
facilities membership
x
Partner memberships are only available when a full alumni, student
or staff membership is purchased
xi
Child (age 4-15) and Child (age 16+ in Full-time education)
membership is only available when a full adult, alumni, student or
staff membership is purchased
xii
We reserve the right to review membership fees annually. Paying
members will be given 30 days’ notice of any proposed changes.
Monthly payments
i
Memberships paid by direct debit will be taken on the 1st of the
month or the next working day
ii
Concession prices are available for over 60s, an ID will be required
iii
All new direct debits will be charged a pro-rata and, where
required, the initial month prior to the rst monthly payment.
The initial month is only required if purchased between the 15th
and 31st of the month.
iv
If a direct debit is not successful, access to facilities will be
suspended until payment is received at reception
v
If the direct debit is not successful and the payment is not made
then we will attempt to take the payment again along with the
next payment
vi
Loss or theft of a membership card should be reported to the
sports centre reception
vii The university reserves the right to accept or refuse a person
as a member
Cancellations and refunds
i
If you wish to leave then a cancellation request must be received in
writing to: sport.membership@stir.ac.uk
ii
Members may request to cancel after the initial 14 day term, by
giving one calendar months notice. Cancellations after the initial
term are subject to managers discretion.
iii
Refunds will not be considered for unused parts of a membership
iv
Refunds will only be issued under medical circumstances at the
manager’s discretion.
Freezing membership
i
The minimum period for freezing membership is 1 calendar month
and a maximum of 8 calendar months
ii
All requests must be put in writing to: sport.membership@stir.ac.uk
iii
Freezing membership will be considered in circumstances where
the member is able to demonstrate that their attendance at the
facilities has been rendered difcult or unduly onerous by reasons
out-with their control. Supporting documentation may
be required.
iv
Freezing membership is subject to one calendar months’ notice
Admission and access
i
The University reserves the right to refuse admission to, or evict
any person from, its sports facilities on a temporary or
permanent basis
ii
Carers accompanying users that require special assistance are
admitted free of charge
iii
No animals, other than guide dogs, will be permitted access to the
sports facilities
Lockers and valuables
i
The University cannot accept responsibility for any valuables lost
or stolen in and on its sports facilities. Users are strongly advised to
bring minimum amounts of money and other valuables into and
on sports facilities.
ii
Users are requested to empty lockers after use to enable other
user’s access to them, University staff may empty the lockers at the
end of the day if they are believed to have been left full.
Disclaimer
i
Accidents are possible, the University does not accept any
responsibility for any loss, injury or damage sustained by anyone or
to the property of anyone using or visiting the premises
ii
The University reserves the right to alter prices or opening times
iii
Our aim is to provide users with an enjoyable, quality and safe
experience, comment cards are available at the reception desks
iv
We greatly appreciate any comments you may have to help us
improve our service, please send feedback to:
sportenquiries@stir.ac.uk
v
University of Stirling reserve the right to amend these terms and
conditions at any time
Individual facility rules
i
All users and members must comply with individual facility
rules on:pre-booked tness classes, behaviour and conduct,
emergencies and rst aid, University parking regulation
and closures
ii
For more information visit: stir.ac.uk/1fu
Personal Data and Privacy Policy
i
In order to become a member we will lawfully collect personal data
including name, date of birth, address, personal contact details
and where required, bank details. Personal data is required to
provide you with the membership services you have requested.
ii
All data provided to the University will be processed in accordance
with our Privacy Policy (available at stir.ac.uk)
iii
All of your personal details will be treated strictly in accordance
with the terms of GDPR. This means that condentiality will be
respected and that appropriate security measures will be taken to
prevent unauthorised disclosure.
If you have any queries about this statement please contact us at:
sport.membership@stir.ac.uk
Interpretation of terms
i
University means University of Stirling
i
Adult means a person aged 16 years old or over
ii
The sports facilities means the Swimming Pool (National Swimming
Academy), the indoor and outdoor facilities comprising the
Gannochy Sports Centre and the indoor and outdoor facilities
at Airthrey Castle
iii
The Manager means: The Director of Sport, Operations Manager
and Business Development Manager or any other employee acting
with the authority of the Director of Sport
iv
Partner is dened as someone who co-habits with the
main member
Terms and Conditions of Sports Centre memberships
