Recommendations from Work Team: ___________________________________________________________
Step 1: Problem/Issue
Step 2: Proposed Solutions
Our recommendations / plan to solve the problem/issue
Step 3: Hypothesis/Working Theory
We believe that
Step 4: Evidence
Our key research/evidence is
Redesign - Internship & Workforce Services
The review addressed the purpose, practices and processes currently being applied for Internship &
Workforce Services to recommend new opportunities and strategies for growth and improvement for student
learning while providing enhanced services to the business/industry workplace in Orange and Osceola
counties.
After reviews were conducted and discussed, the following was determined: (See attached Chart or the
Report Pages 12-16)
• Findings learned in the process
• Recommendations Related to the Findings
• Recommended Goals/Outcomes with Methods/Processes to apply to improve and enhance Internship
Services
In addition, surveys and interviews were conducted with students and faculty by an External Consultant which
is included as part of the evidence.
The work was conducted by a Core Team and three Task Teams. Reviews were conducted by the Task
Teams and discussed with the Collegewide Team. The Teams examined current processes, data, and
documents to determine their findings and recommendations. The Team believed that addressing the
Purpose, Practices and Processes of each of the following areas would provide new opportunities for growth
and improvement for student learning. Also, the work would reveal areas needing changing to provide
consistency and potential new options in the implementation of content and outcomes of courses and
programs to address the needs of students and the workplace:
Recruitment Process for Employers
Recruitment Process for Faculty Teaching Internships
Recruitment Process for Students
Enrollment Data of Students
Grading Process and Award of Grades
Interaction with Faculty and Department Deans
Interaction with Students
Interaction with Employers
Web Site for Internship
Placement Services for Valencia Graduates/Completers
As part of the review process, three types of Focus Groups were conducted including Students, Faculty, and
Employers. Surveys were also conducted with two groups including faculty and employers. See the Report
Appendix for a Summary of the Surveys: Focus Groups - Appendix Page 25; Surveys - Appendix Page 33
In the Report, see pages of Evidence for data, reflections, and observations; also, surveys and interviews
were conducted with students and faculty by the external consultant which are included in the Report.
Report Appendix Page 3-11
Step 6: Test and Metric
To verify that we will
And measure
Step 5: Goals/Expected Outcomes
We expect that
Step 7: Resources
To succeed, we need
Goals and Expected Outcomes are included in the Report on Pages 12-16.
Evidence reviewed from the following sources provided the development of observations which supports
conclusions with Findings, Recommendations, and Goals/Outcomes for Methods/Processes to be applied in
a proposed Implementation Plan.
Focus Groups of Students, Faculty and Employers
Surveys of Students, Faculty and Employers
Data Related to Programs, Disciplines and Courses, Enrollment, Processes included from the beginning
of Student Application for Enrollment in Internships through Completion of Courses, Distribution of Grades,
and External Analysis Source
To succeed, the following resources will be needed:
A. In 2015/16, for staff to address and complete the proposed Implementation Plan to ensure that the
methods and processes needed are revised and completed to address the recommendations.
B. To ensure that the new position for Employer Relations is continued for the success to coordinate and
manage ongoing development of Employer work-based experience sites.
C. To obtain software that may be needed after the review of various processes during the implementation
process which may enhance and provide solutions for course/program consistency and better access to
more students.
D. To obtain support from the Office of Faculty Development to provide support for faculty in developing
new/revised courses and instructional delivery strategies for the new and revised two courses.
Complete this page when moving from pilot to scale or for evaluating a pilot
Step 8: Observation
We observed
Step 9: Learning/Insights
From that, we learned
Step 10: Next steps
Therefore we recommend
To succeed, we need
See statements of observations in the various sections of the attached Report.
We learned that a “Team” of committed and dedicated individuals from all campuses and throughout the
college with multiple areas of experience, wisdom, and creativity can provide unique new opportunities for
student learning that one may never dream.
A Special “Thank You” to all Team members for their dedication and willingness to serve on this Team and
explore new opportunities for success of students.
To succeed, we look forward to the involvement and support of staff from all campuses and collegewide
to be part of various phases of the Implementation Plan. We welcome input and suggestions.
We recommend to move forward with an Implementation Plan in 2015/2016 which reflects the Report’s
Recommendations and Goals/Outcomes with Methods and Processes to Apply, Timeline and Team
Member(s) responsible for each item. (See Pages 18-21 of the Report)