Fillable On Line Version As Of 4-2-19 Civil Rights Complaint Form 10 31 2019 (Health and Human Services)

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On Line Version As Of 4-2-19 Civil Rights Complaint Form 10 31 2019 (Health and Human Services)

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  • 31 check-boxes
  • 49 other fields

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Form Approved: OMB No. 0945-0002
Expiration Date: 10/31/2019
DEPARTMENT OF HEALTH AND HUMAN SERVICES
OFFICE FOR CIVIL RIGHTS (OCR)
Civil Rights Discrimination Complaint
YOUR LAST NAME
HOME PHONE (Please include area code)
YOUR FIRST NAME
WORK PHONE (Please include area code)
STREET ADDRESS
CITY
STATE
ZIP
E-MAIL ADDRESS (If available)
Are you filing this complaint for someone else? Yes No
If Yes, whose civil rights do you believe were violated?
FIRST NAME LAST NAME
I believe that I have been (or someone else has been) discriminated against on the basis of:
Race / Color / National Origin Age Religion / Conscience Sex
Disability Other (specify):
Who or what agency or organization do you believe discriminated against you (or someone else)?
PERSON / AGENCY / ORGANIZATION
STREET ADDRESS
STATE
ZIP
PHONE (Please include area code)
When do you believe that the occurred?
LIST DATE(S)
Describe briefly what happened. How and why do you believe you have been discriminated against? Please be as specific as
possible.
(Attach additional pages as needed)
Please sign and date this complaint. You do not need to sign if submitting this form by email because submission by email
represents your signature.
SIGNATURE
DATE
Filing a complaint with OCR is voluntary. However, without the information requested above, OCR may be unable to proceed
with your complaint. We collect this information under authority of
Sections 1553 and 1557 of the Affordable Care Act, Title VI of
the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of
1973, the Church Amendments, the Coats-Snowe
Amendment, the Weldon Amendment, and other civil rights statutes. We will use
the information you provide to determine if we
have jurisdiction and, if so, how we will process your complaint. Information submitted on this form is treated confidentiall
y and is
protected under the provisions of the Privacy Act of 1974. Names or other
identifying information about individuals are disclosed
when it is necessary for investigation of possible discrimination, for internal systems operations, or for routine uses, whic
h
include disclosure of information outside the Department of Health and Hu
man Services (HHS) for purposes associated with civil
rights compliance and as permitted by law. It is illegal for a recipient of Federal financial assistance from HHS to intimida
te,
threaten, coerce, or discriminate or retaliate against you for filing thi
s complaint or for taking any other action to enforce your
rights under Federal civil rights laws. You are not required to use this form. You also may write a letter or submit a compla
int
electronically with the same information. To submit an electronic co
mplaint, go to OCR’s web site at:
www.hhs.gov/ocr/civilrights/complaints/index.html. To submit a complaint using alternative methods, see reverse page (page 2
of the complaint form).
HHS-700 (10/17) (FRONT)
click to sign
signature
click to edit
The remaining information on this form is optional. Failure to answer these voluntary
questions will not affect OCR’s decision to process your complaint.
Do you need special accommodations for OCR to communicate with you about this complaint? (Check all that apply)
Braille Large Print Cassette tape Computer diskette Electronic mail TDD
Sign language interpreter (specify language):
Foreign language interpreter (specify language): Other:
If we cannot reach you directly, is there someone we can contact to help us reach you?
FIRST NAME
LAST NAME
HOME PHONE (Please include area code)
WORK PHONE (Please include area code)
STREET ADDRESS
CITY
STATE
ZIP
E-MAIL ADDRESS (If available)
Have you filed your complaint anywhere else? If so, please provide the following. (Attach additional pages as needed)
PERSON / AGENCY / ORGANIZATION / COURT NAME(S)
DATE(S) FILED
CASE NUMBER(S) (If known)
To help us better serve the public; please provide the following information for the person you believe was discriminated against
(you or the person on whose behalf you are filing).
ETHNICITY (select one)
RACE (select one or more)
Hispanic or Latino American Indian or Alaska Native Asian Native Hawaiian or Other Pacific Islander
Not Hispanic or Latino Black or African American White Other (specify):
PRIMARY LANGUAGE SPOKEN (if other than English):
How did you learn about the Office for Civil Rights?
HHS Website /Internet Search Family / Friend /Associate Religious /Community Org Lawyer /Legal Org Phone Directory Employer
Fed /State/Local Gov Healthcare Provider /Health Plan Conference /OCR Brochure Other(specify):
To submit a complaint, please type or print, sign, and return completed complaint form package (including consent form) to the
OCR Headquarters address below.
U.S. Department of Health and Human Services
Office for Civil Rights
Centralized Case Management Operations
200 Independence A
ve., S.W.
Suite 515F, HHH Building
Washington, D.C. 20201
Customer Response Center: (800) 368-1019
Fax: (202) 619-3818
TDD: (800) 537-7697
Email:
ocrmail@hhs.gov
Burden Statement
Public reporting burden for the collection of information on this complaint form is estimated to average 45 minutes per respo
nse, including the time for
reviewing
instructions, gathering the data needed and entering and reviewing the information on the completed complaint form. An agency
may not
conduct or sponsor, and
a person is not required to respond to, a collection of information unless it displays a
valid control number. Send comments
regarding this burden estimate or any
other aspect of this collection of information, including suggestions for reducing this burden, to: HHS/OS Reports
Clearance Officer, Office of Information
Resources Management, 200 Independence Ave. S.W., Room 531H, Washington, D.C. 20201. Please do not mail this complaint form to this address.
HHS-700 (10/17) (BACK)
COMPLAINANT CONSENT FORM
The Department of Health and Human Services’ (HHS) Office for Civil Rights (OCR) has the authority to
collect and receive material and information about you, including personnel and medical records, which
are relevant to its investigation of your complaint.
To investi
gate your complaint, OCR may need to reveal your identity or identifying information about you
to persons at the entity or agency under investigation or to other persons, agencies, or entities.
The Privac
y Act of 1974 protects certain federal records that contain personally identifiable information
about you and, with your consent, allows OCR to use your name or other personal information, if
necessary, to investigate your complaint.
Consent is vol
untary, and it is not always needed in order to investigate your complaint; however, failure
to give consent is likely to impede the investigation of your complaint and may result in the closure of
your case.
Additionally, OCR may disclose information, including medical records and other personal information,
which it has gathered during the course of its investigation in order to comply with a request under the
Freedom of Information Act (FOIA) and may refer your complaint to another appropriate agency.
Under FOIA, O
CR may be required to release information regarding the investigation of your complaint;
however, we will make every effort, as permitted by law, to protect information that identifies individuals
or that, if released, could constitute a clearly unwarranted invasion of personal privacy.
Please read an
d review the documents entitled, Notice to Complainants and Other Individuals Asked to
Supply Information to the Office for Civil Rights and Protecting Personal Information in Complaint
Investigations for further information regarding how OCR may obtain, use, and disclose your information
while investigating your complaint.
In order to e
xpedite the investigation of your complaint if it is accepted by OCR, please read, sign,
and return one copy of this consent form to OCR with your complaint. Please make one copy for
your records.
• As a complainant, I understand that in the course of the investigation of my
complaint it may become necessary for OCR to reveal my identity or identifying
information about me to persons at the entity or agency under investigation or to
other persons, agencies, or entities.
• I am also a
ware of the obligations of OCR to honor requests under the Freedom
of Information Act (FOIA). I understand that it may be necessary for OCR to
disclose information, including personally identifying information, which it has
gathered as part of its investigation of my complaint.
Complaint Consent Form Page 1 of 2
HHS-700 (10/17) (BACK)
• In addition, I underst
and that as a complainant I am covered by the
Department of Health and Human Services’ (HHS) regulations which protect
any individual from being intimidated, threatened, coerced, retaliated against,
or discriminated against because he/she has made a complaint, testified,
assisted, or participated in any manner in any mediation, investigation,
hearing, proceeding, or other part of HHS’ investigation, conciliation, or
enforcement process.
After reading the above information, please check ONLY ONE of the following boxes:
CONSENT: I have re
ad, understand, and a
gree to the above and give permission
to OCR to reveal my identity or identifying information about me in my case file to
persons at the entity or agency under investigation or to other relevant persons,
agencies, or entities during any part of HHS’ investigation, conciliation, or
enforcement process.
CONSENT DENIED:
I have read and I understand the above and do not give
permission to OCR to revea
l my identity or identifying information about me. I
understand that this denial of consent is likely to impede the investigation of my
complaint and may result in closure of the investigation.
Signature:
Date:
*Please sign and date this complaint. You do not need to sign if submitting this form by email because submission by email represents your signature.
Name (Plea
se print):
Address:
Telephone Numbe
r:
Complaint
Consent Form Page 2 of 2
HHS-700 (10/17) (BACK)
click to sign
signature
click to edit
NOTICE TO COMPLAINANTS AND OTHER
INDIVIDUALS ASKED TO SUPPLY INFORMATION
TO THE OFFICE FOR CIVIL RIGHTS
Privacy Act
The Privacy Act of 1974 (5 U.S.C. § 552a) requires OCR to notify individuals whom it asks to supply
information that:
— OCR is authori
zed to solicit information under:
(i) Federal laws barring discrimination by recipients of Federal financial assistance on grounds of race,
color, national origin, disability, age, sex, religion, and conscience under programs and activities receiving
Federal financial assistance from the U.S. Department of Health and Human Services (HHS), including,
but not limited to, Title VI of the Civil Rights Act of 1964 (42 U.S.C. § 2000d et seq.), Section 504 of the
Rehabilitation Act of 1973 (29 U.S.C. § 794), the Age Discrimination Act of 1975 (42 U.S.C. § 6101 et
seq.), Title IX of the Education Amendments of 1972 (20 U.S.C. § 1681 et seq.), Sections 794 and 855 of
the Public Health Service Act (42 U.S.C. §§ 295m and 296g), Section 1553 of the Affordable Care Act (42
U.S.C. § 18113), the Church Amendments (42 U.S.C. § 300a-7), the Coats-Snowe Amendment (42 U.S.C.
§ 238n) and the Weldon Amendment (e.g., Consolidated Appropriations Act of 2017, Pub. L. 115-31, Div.
H, Tit. V, § 507);
(ii) Titles VI and XVI of the Public Health Service Act (42 U.S.C. §§ 291 et seq. and 300s et seq.) and 42
C.F
.R. Part 124, Subpart G (Community Service obligations of Hill- Burton facilities);
(iii) 45 C.F.R. Part 85, as it implements Section 504 of the Rehabilitation Act in programs conducted by
HHS; and
(iv) Title II of the A
mericans with Disabilities Act (42 U.S.C. § 12131 et seq.) and Department of Justice
regulations at 28 C.F.R. Part 35, which give HHS “designated agency” authority to investigate and resolve
disability discrimination complaints against certain public entities, defined as health and service agencies
of state and local governments, regardless of whether they receive federal financial assistance.
(v) The Standards for the Privacy of Individually Identifiable Health Information (The Privacy Rule) at 45
C.F.R. Part 160 and Subparts A and E of Part 164, which enforce the Health Insurance Portability and
Accountability Act of 1996 (HIPAA) (42 U.S.C. § 1320d-2).
OCR will reques
t information for the purpose of determining and securing compliance with the Federal
laws listed above. Disclosure of this requested information to OCR by individuals who are not recipients
of Federal financial assistance is voluntary; however, even individuals who voluntarily disclose
information are subject to prosecution and penalties under 18 U.S.C. § 1001 for making false statements.
Additionall
y, although disclosure is voluntary for individuals who are not recipients of Federal financial
assistance, failure to provide OCR with requested information may preclude OCR from making a
compliance determination or enforcing the laws above.
Notice to
Complainants and Other Individuals Page 1 of 2
HHS-700 (10/17) (BACK)
OCR has the
authority to disclose personal information collected during an investigation without the
individual’s consent for the following routine uses:
(i) to m
ake disclosures to OCR contractors who are required to maintain Privacy Act safeguards with
respect to such records;
(ii) for disclosure to a congressional office from the record of an individual in response to an inquiry made
at the request of the individual;
(iii) to make disclosures to the Department of Justice to permit effective defense of litigation; and
(iv) to make disclosures to the appropriate agency in the event that records maintained by OCR to carry
out its functions indicate a violation or potential violation of law.
Under 5 U.S.C. § 552a
(k)(2) and the HHS Privacy Act regulations at 45 C.F.R. § 5b.11 OCR complaint
records have been exempted as investigatory material compiled for law enforcement purposes from certain
Privacy Act access, amendment, correction and notification requirements.
Freedom of Information Act
A complainant, the recipient or any member of the public may request release of OCR records under the
Freedom of Information Act (5 U.S.C. § 552) (FOIA) and HHS regulations at 45 C.F.R. Part 5.
Fraud and F
alse Statements
Federal law, at 18 U.S.C. §1001, authorizes prosecution and penalties of fine or imprisonment for
conviction of “whoever, in any matter within the jurisdiction of any department or agency of the United
States knowingly and willfully falsifies, conceals or covers up by any trick, scheme, or device a material
fact, or makes any false, fictitious or fraudulent statements or representations or makes or uses any false
writing or document knowing the same to contain any false, fictitious, or fraudulent statement or entry”.
Notice t
o Complainants and Other Individuals Page 2 of 2
HHS-700 (10/17) (BACK)
PROTE
CTING PERSONAL INFORMATION IN
COMPLAINT INVES
TIGATIONS
To investigate your complaint, the Department of Health and Human Services’ (HHS) Office for Civil
Rights (OCR) will collect information from different sources. Depending on the type of complaint, we
may need to get copies of your medical records, or other information that is personal to you. This Fact
Sheet explains how OCR protects your personal information that is part of your case file.
HOW
DOES OCR PROTECT MY PERSONAL INFORMATION?
OCR is
required by law to protect your personal information. The Privacy Act of 1974 protects Federal
records about an individual containing personally identifiable information, including, but not limited to,
the individual’s medical history, education, financial transactions, and criminal or employment history that
contains an individual’s name or other identifying information.
Beca
use of the Privacy Act, OCR will use your name or other personal information with a signed consent
and only when it is necessary to complete the investigation of your complaint or to enforce civil rights
laws or when it is otherwise permitted by law.
Consent
is voluntary, and it is not always needed in order to investigate your complaint; however, failure
to give consent is likely to impede the investigation of your complaint and may result in the closure of
your case.
CAN I SE
E MY OCR FILE?
Under t
he Freedom of Information Act (FOIA), you can request a copy of your case file once your case
has been closed; however, OCR can withhold information from you in order to protect the identities of
witnesses and other sources of information.
CAN OCR GI
VE MY FILE TO ANY ONE ELSE?
If a c
omplaint indicates a violation or a potential violation of law, OCR can refer the complaint to another
appropriate agency without your permission.
If y
ou file a complaint with OCR, and we decide we cannot help you, we may refer your complaint to
another agency such as the Department of Justice.
Protecting Personal Information Page 1 of 2
HHS-700 (10/17) (BACK)
CAN ANYONE EL
SE SEE THE INFORMATION IN MY FILE?
Access to OCR’s files and records is controlled by the Freedom of Information Act (FOIA). Under FOIA,
OCR may be required to release information about this case upon public request. In the event that OCR
receives such a request, we will make every effort, as permitted by law, to protect information that
identifies individuals, or that, if released, could constitute a clearly unwarranted invasion of personal
privacy.
If OCR rec
eives protected health information about you in connection with a HIPAA Privacy Rule
investigation or compliance review, we will only share this information with individuals outside of HHS if
necessary for our compliance efforts or if we are required to do so by another law.
DOES I
T COST ANYTHING FOR ME (OR SOMEONE ELSE) TO OBTAIN A COPY OF MY
FILE?
In most
cases, the first two hours spent searching for document(s) you request under the Freedom of
Information Act and the first 100 pages are free. Additional search time or copying time may result in a
cost for which you will be responsible. If you wish to limit the search time and number of pages to a
maximum of two hours and 100 pages; please specify this in your request. You may also set a specific cost
limit, for example, cost not to exceed $100.00.
If you ha
ve any questions about this complaint and consent package, Please contact OCR at
http://www.hhs.gov/ocr/office/about/contactus/index.html
OR
Contact
the Customer Response Center at (800) 368-1019
(see con
tact information on page 2 of the Complaint Form)
Prot
ecting Personal Information Page 2 of 2
HHS-700 (10/17) (BACK)
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On Line Version As Of 4-2-19 Civil Rights Complaint Form 10 31 2019 (Health and Human Services)

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Completed 25 July 2020

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