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GEN-16 (Rev. 11/15)
D. that failure by the Provider or MassHealth, in any instance or series of instances, either to exercise
any of its rights or to insist on the performance of any of the other party’s duties under this Provider
Contract, shall not be construed as a waiver by the Provider or MassHealth of its rights or of the other
party’s duties under this Provider Contract.
II. The Provider agrees:
A. to furnish services and/or goods that conform to the requirements for such services and/or goods as
set forth in MassHealth regulations; to furnish only those services and goods that qualify as medically
necessary under MassHealth regulations; and to furnish services and/or goods that conform to the
professionally recognized standards of health care within the Commonwealth for the applicable
provider type and/or specialty type, or, if appropriate, that conform to the generally accepted standards
within the Commonwealth for the trade.
B. to comply with all federal and state laws, regulations, and rules applicable to the Provider’s participation
in MassHealth, now existing or adopted during the term of this Provider Contract.
C. that all information submitted to MassHealth on or with the Provider Application that has been
incorporated by reference into this Provider Contract is true, accurate, and complete; and that any
information submitted to MassHealth about future changes in, or amendments to, the information
submitted on or with the Provider Application shall be true, accurate, and complete.
D. to notify MassHealth, in writing, of any change in the information submitted on or with the Provider
Application, within 14 days of the date on which the Provider becomes aware of such change; to notify
MassHealth within three days of receiving any written communication that indicates an intention,
conditionally or otherwise, to revoke, void, suspend, delay, or deny the issuance, renewal, or extension
of any license, certicate, or other statement of qualication that constitutes a MassHealth eligibility
criterion for its particular provider type or any specialty type therein; and to notify MassHealth, in
writing, within three days of expressing to an issuing agency any intention or desire to surrender,
terminate, or substan tially modify any such license, certicate, or other statement of qualication.
E. to keep such records as are necessary to disclose fully to MassHealth, to MassHealth’s designees, or to
any other federal or state agency that has a legal right of access to such records, the extent and medical
nessesity of the services and/or goods provided to, or prescribed for, eligible members for each claim
submitted to MassHealth; to maintain in these records all information required both by MassHealth
regulations and by generally accepted standards for recordkeeping within the applicable provider type;
to keep such records for a period of six years from the date the service was furnished or the goods
delivered, or longer if so dictated by the generally accepted standards for recordkeeping within the
applicable provider type; and that MassHealth’s prior authorization form and claim form shall not be
con sidered to be records for the purposes of this paragraph.
F. to furnish on request all information maintained pursuant to the pre ceding paragraph to MassHealth
or its designees, or to any other federal and state ocials and agencies authorized by law to inspect such
information or their designees, including the United States Secretary of Health and Human Services,
the Comptroller General of the United States, the Governor of Massachusetts, the Massachusetts
Secretary of Administration and Finance, the Massachusetts State Auditor, and the Massachusetts
Medicaid Fraud Control Unit; and to allow these ocials, agencies, or their designees to examine and
photocopy all information maintained pursuant to the preceding paragraph, including medical records,
at reasonable times and upon reasonable notice, at the location where these records are normally stored
if such location is within the Commonwealth of Massachusetts, or at a designated MassHealth oce if
the normal storage location is outside the Commonwealth.