Form SSA-1696-U4 (03-2018) UF
Page 7 of 9
What Your Representative(s) May Do
Information for Claimants
What Your Representative(s) May Charge
Each representative you appoint can ask for a fee. To charge
you a fee for services, your representative must get our
authorization if you or another individual will pay the fee.
However, as described in “Completing this form to appoint a
representative, Part 3 Fee Arrangement” section of this form,
under certain circumstances, we do not have to authorize the
representative's fee. To request a fee, your representative must
file a fee agreement or a fee petition. In either case, your
representative cannot charge you more than the fee amount we
authorize. If he or she does, promptly report this to your Social
Security office.
Filing A Fee Petition
Your representative may file a fee petition when his or her work
on your claim(s) is complete. This written request describes in
detail the amount of time your representative spent on each
service he or she provided you. The request also gives the
amount of the fee the representative wants to charge for these
services. Your representative must give you a copy of the fee
petition and each attachment. If you disagree with the
information shown in the fee petition, contact your Social
Security office. Please do this within 20 days of receiving your
copy of the petition.
We will review the petition and consider the reasonable value of
the services provided. Then we will tell you in writing the amount
of the fee we authorize.
We will work directly with your appointed representative unless
he or she asks us to work directly with you. Your representative
may:
• get information from your claim(s) file;
• with your permission, designate associates who perform
administrative duties (e.g. clerks), partners and/or parties under
contractual arrangements (e.g., copying services) to receive
information from us on his or her behalf (by checking the
appropriate block and signing this form, you are providing your
permission for your representative to designate such
associates, partners, and/or contractual parties);
• give us evidence or information to support your claim;
• come with you, or for you, to any interview, conference, or
hearing you have with us;
• request a reconsideration, a hearing, or Appeals Council
review; and
• help you and your witnesses prepare for a hearing and
question any witnesses.
Also, your representative will receive a copy of the decision(s)
we make on your claim(s). We will rely on your representative to
tell you about the status of your claim(s), but you still may call or
visit us for information.
You and your representative(s) are responsible for giving Social
Security accurate information. It is wrong to knowingly and
willingly furnish false information. Doing so may result in criminal
prosecution.
We usually continue to work with your representative until (1)
you notify us in writing that he or she no longer represents you;
or (2) your representative tells us that he or she is withdrawing or
indicates that his or her services have ended (for example, by
filing a fee petition or not pursuing an appeal). We do not
continue to work with someone who is suspended or disqualified
from representing claimants. We will inform you if we suspend
your representative.
Filing A Fee Agreement
If you and your representative have a written fee agreement,
one of you must give it to us before we decide your claim(s).
We usually will approve the agreement if:
• you both signed it;
• the fee you agreed on is no more than 25 percent of past-due
benefits, or $6,000 (or a higher amount we set and announced
in the Federal Register), whichever is less;
• we approve your claim(s); and
• your claim results in past-due benefits.
We will tell you in writing the amount of the fee your
representative can charge based on the agreement.
If we do not approve the fee agreement, we will tell you and
your representative in writing. If your representative wishes to
charge and collect a fee, he or she must file a fee petition.
After we tell you the amount of the fee your representative can
charge, you or your representative can ask us to look at it
again if either or both of you disagree with the amount. If we
approved a fee agreement, the person who decided your claim
(s) also may ask us to lower the amount. Someone who did not
decide the amount of the fee the first time will review and finally
decide the amount of the fee.
How Much You Pay
You never owe more than the fee we authorize, except for:
• any fee a Federal court allows for your representative's
services before it; and
• out-of-pocket expenses your representative incurs or expects
to incur, for example, the cost of getting your doctor's or
hospital's records. Our authorization is not needed for such
expenses.
Your representative may accept money in advance as long as
he or she holds it in a trust or escrow account. We usually
withhold 25 percent of your past-due benefits to pay toward the
fee for you if:
• your retirement, survivors, disability insurance, and/or
supplemental security income claim(s) results in past- due
benefits;
• your representative is an attorney or a non-attorney whom we
have determined to be eligible to receive direct payment of
fees; and
• your representative registers with us for direct payment
before we effectuate a favorable decision on your claim.
You must pay your representative directly:
• the rest of the fee you owe, if the amount of the authorized
fee is more than the money we withheld and paid to your
representative for you plus any amount your representative
held for you in a trust or escrow account.
• all of the fee you owe, if we did not withhold past-due
benefits, (for example, because there are no past-due
benefits; your representative waived direct payment, did not
register for direct payment, you discharged the
representative, or he or she withdrew from representing you,
before we issued a favorable decision); or we withheld an
amount from your past-due benefits, but your representative
did not ask us to authorize a fee or tell us that he or she
planned to ask for a fee within 60 days after the date of your
notice of award and we released the withheld amount to you.