Important Notice Regarding the Complaint Process
The Office of the Secretary of State may take disciplinary action against a notary public in cases where
good cause exists. The disciplinary action taken is within the discretion of the Office and can range
from an informal reprimand to, at most, revocation of the notary’s commission. This Office cannot
determine the validity of the notarized document or obtain restitution for losses that may have been
caused by a notary’s action. This Office cannot assist in filing a claim against the notary’s bond and
does not have the power to prosecute a notary for criminal violations associated with the notary’s
official duties.
This Office does not represent you as the complainant or the notary in the complaint process.
Complainants must have been personally harmed by the actions of a notary and need to present factual
evidence, within complainant’s personal knowledge, that the notary engaged in conduct that violates
the laws and rules governing the conduct of Texas notaries public. This Office will not open a
complaint based on allegations of widespread misconduct by an entire company, or unsupported
allegations regarding the geographic location of the notaries and signers. This Office does not have
jurisdiction and cannot take action against a person who is not a commissioned notary public or a
notary who is not currently commissioned.
You must be personally harmed by the actions of the notary public. Please state how you have
been harmed by these actions.
Your complaint must allege a violation of the Texas Government Code §406, Civil Practice and
Remedies Code §121, and/or Texas Administrative Code Title 1 Chapter 87. Below, please circle
the specific allegation(s) brought against the commissioned notary public and complete page 4.
A. I have personal knowledge that the notary executed a notarial certificate that included a false
statement; I did not appear before the notary and my signature was forged.
B. I was overcharged for a notarial act.
C. I requested copies of a notary’s record book directly from the notary. No response or an
unsatisfactory response (Example: It was lost/stolen, etc.) has been received.
D. The notary is advertising as a “notario” or “notario publico”. (Please attach documentation)
E. The notary public failed to complete a notarial certificate.
F. The notary notarized their own signature.
Please continue to page 4
Form 2304
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