Request for access to documents under the Freedom of Information Act 1982
APPLI
CANT’S DETAILS
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Given Names _________________________________________________________________
Company/Representative _________________________________________________________________
(if applicable)
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l Address _________________________________________________________________
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REPRESENTATIVE’S DETAILS (If you are lodging a Freedom of Information (FOI) request on behalf of another person)
Surname
_________________________________________________________________
Given Names _________________________________________________________________
Company/Representative _________________________________________________________________
(if applicable)
Posta
l Address _________________________________________________________________
Email Address _________________________________________________________________
Contact Phone Number(s) _________________________________________________________________
ACCESS TO AGED CARE APPROVED PROVIDER CARE RECORDS
The most direct way to seek access to an approved provider’s records is to contact them directly. Providers have a
responsibility under the Aged Care Act 1997 and other laws to give people access to their own health records. In aged
care legislation, providing access to care records is a requirement of the Charter of Care Recipients’ Rights and
Responsibilities for both residential and home care.
If this is unsuccessful, you can raise a complaint with us and we can work with you and the provider to resolve the
issue.
If you are seeking care records of someone you do not legally represent be aware that there are restriction in the
Australian Privacy Principles and the Aged Care Act 1997 about disclosing this information to you.
You must have consent from the person receiving care or their legal representative authorising you to access their care
records.
