STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
FAMILY CHILD CARE
CONSUMER AWARENESS INFORMATION
Family Child Care (FCC) is provided by the home of a licensed provider for up to eight children with one
adult or up to 14 children with one adult and one assistant. FCC homes provide a home like setting.
Making sure that the licensed FCC homes are providing safe care is the job of the licensing agency, the
parents and the provider.
HEALTH and SAFETY
CHECKLIST
You should check for basic health and safety practices in
the home. Your FCC Provider, by state law and regulation,
must do the following:
Get a license from the local licensing agency.
Provide care to no more than eight children (with no
more than two children under age 2) or 14 children
with an assistant (with no more than 3 children under
age 2).
Make sure the home has heat in cold weather and is
cool in hot weather.
Keep detergents and cleaning products out of
children’s reach.
Make sure swimming pools are fenced or have a pool
cover.
Baby gates must block stairs in facilities when children
less than five years old are in care.
Store guns, other weapons, and poisons in locked
areas.
Have an emergency plan in case of fire or earthquake.
Keep an emergency information card on every child in
care.
Keep a fire extinguisher and working smoke alarm in
the FCC home.
Provide a smoke free environment.
Not use baby walkers, bouncers or similar items.
WHAT SHOULD THE FAMILY
CHILD CARE HOME PROVIDE?
You should get answers to these questions before placing your
child in the home:
Is the home clean and safe?
Are there enough toys and games?
How will my child be disciplined? (Spanking, hitting,
slapping, shaking and so forth are not permitted in
licensed homes.)
What meals will my child be given?
How will the food I bring be stored and prepared?
Is there enough room
(indoor and outdoor)
for my child to
play?
What activities are planned for my child?
How will my child be cared for when he or she gets sick?
How many other children will be in care?
What ages are the other children?
What are the sleeping/napping/rest arrangements?
How will I find out if my child is hurt or injured while in care?
DISCUSS THE FOLLOWING WITH THE PROVIDER:
Setting times for arrival and pickup.
Bringing items from home
(food, toys, change of diapers,
change of clothes, toothbrush, infant furniture, and so forth)
.
Providing instructions for giving medicines or special food.
Providing telephone numbers for home, work, spouse’s
work, doctor and neighbor.
Providing a list of names and telephone numbers of people
who may pick up your child.
GOOD CHILD CARE INCLUDES THESE THINGS:
A provider who provides warm and loving care and guidance
for your child, and who works with you and your family to
make sure your child grows and learns in the best way
possible.
A home that keeps your child safe, secure, and healthy.
Activities that help your child grow mentally, physically,
socially and emotionally.
Your involvement in your child’s care.
LIC 9212 (10/05)
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WHAT ARE PARENTS’
RESPONSIBILITIES?
The California Department of Social Services licenses homes to provide child care, and wants you to
understand the licensing laws and the ways in which you can check the quality of care your child receives.
WHAT SHOULD PARENTS DO?
Ask to see the FCC home license. Homes caring for
children from more than one family must be licensed.
Check the condition of the FCC home frequently. Parents
have the legal right to “drop in” at any time care is being
provided.
Know your rights as a parent by reading and keeping the
Notification of Parents’ Rights form.
Make sure the Parents’ Rights Poster is displayed in the
home.
Watch how your child acts in the home.
Listen to what your child tells you about the care received in
the home.
Talk with the provider about any problems. Inform the
provider of anything in the home which could hurt your child.
Call or write the licensing agency if the provider fails to fix a
hazard or if you believe your child has been harmed while in
the provider’s care. (See “How to file a complaint”)
Ask to see the licensing reports on file in the home.
Call or visit the licensing office and ask to look at your
provider’s licensing file
Ask if there are any adults in the home that have a criminal
background.
HOW TO FILE A COMPLAINT ABOUT
A FAMILY CHILD CARE HOME
COMPLAINT PROCESS
1. If you think a FCC provider is breaking the licensing laws, you
may file a complaint with the local licensing office. You can
find the address and telephone number in the following ways:
the provider’s license
your copy of the Parents’ Rights Notification form
the telephone book under:
STATE OF CALIFORNIA
DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING
OR
COUNTY OF ______________________________
WELFARE OR SOCIAL SERVICES DEPARTMENT
CHILD CARE LICENSING
The California Department of Social Services Community
Care Licensing Division’s website at www.ccld.ca.gov
2. Call or write your local licensing office and explain your
complaint. Your name will remain anonymous unless you
give us permission to use it. You will be notified of the results
when the investigation is done.
3. If you believe your child is being physically or sexually
abused, you should also report it to your local Police
Department or Sheriff’s Department.
4. Contact the local licensing office about any issues or
questions you may have.
5. To learn more about the Child Care Licensing program and
services, please visit our website. There you will find child
care licensing updates, regulations, and information about
the child care advocate program.
WHEN YOU REPORT SUSPECTED VIOLATIONS YOU NOT
ONLY PROTECT YOUR CHILD BUT ALSO PERFORM A
SERVICE TO YOUR COMMUNITY.
PARENTS OF BABIES
SHOULD ENSURE THAT:
The baby receives good nutrition and is fed at the proper
times.
A stimulating environment is provided.
The provider gives emotional support, and holds the child
regularly.
The provider cares for no more than four babies.
Babies are placed on their backs when put down to sleep
or nap.
WHAT THE LICENSING AGENCY DOES
Visits each FCC home before issuing a license to operate.
Does criminal background checks and child abuse index
checks on all adults in the home.
Requires tuberculosis (TB) tests of providers.
Investigates complaints.
Makes unannounced visits to the FCC home.
Denies applications and revokes licenses when necessary.
LIC 9212 (10/05)
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