All Fees Amount Details
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Card purchase
$0
There is no fee to obtain a Card account.
Spend money
Point-of-sale (POS)
$0.00
There is no fee for POS purchase transactions conducted in the U.S. using your
signature or PIN number.
Get Cash
ATM Withdrawal (in-network)
$0
There is no fee for in-network ATM withdrawals conducted at Comerica and
MoneyPass ATM locations. In-network refers to Comerica and MoneyPass ATM
locations. In-network locations can be found at https://locations.comerica.com/ and
moneypass.com/atm-locator.html. When using your card at an ATM, the maximum
amount that can be withdrawn from your Card account per calendar day is $500.00.
ATM Withdrawal (out-of-network)
$1.90
This is our fee. “Out-of-network” refers to all ATMs outside of the MoneyPass or
Comerica Bank ATM Network. You will be assessed a fee for each ATM withdrawal
conducted at an out-of-network ATM. You may also be charged a fee by the ATM
operator, even if you do not complete a transaction. When using your card at an
ATM, the maximum amount that can be withdrawn from your Card account per
calendar day is $500.00.
Teller-assisted cash withdrawals (OTC)*
$3.00
This is our fee. You are allowed one (1) withdrawal per deposit for no fee at
Mastercard Member Bank or Credit Union teller windows. Each additional withdrawal
will be assessed the fee.
Information
Customer service (automated or live agent)*
$0.50*
You are allowed five (5) calls to Customer Service Interactive Voice Response (IVR)
or live agent for no fee each month to check your balance or hear your transaction
history. Each additional call will be assessed the fee.
ATM balance inquiry (in-network)
$0
There is no fee for ATM balance inquires conducted at MoneyPass and Comerica
Bank ATM networks.
ATM balance inquiry (out-of-network)
$0.75
This is our fee. Each ATM balance inquiry conducted at an out-of-network ATM will
be assessed a fee.
Using your card outside the U.S.
International transaction fee
3%
Conversion rate is a Mastercard fee for each transaction amount conducted outside
of the U.S.
Other
Card replacement
$4
You are allowed one (1) card replacement for no fee per benefit period. Each
additional card replacement request will be assessed a fee. Cards are sent via
regular mail. Standard delivery is 7 to 10 calendar days.
Expedited card delivery
$14.50
If you request your replacement card to be expedited rather than receiving it by
regular mail, you will be assessed the expedited card delivery fee, in addition to any
applicable card replacement fee. Expedited card delivery can be expected within 3 to
5 calendar days.
Funds transfer via Interactive Voice Response
(IVR-phone) or web portal
$0.00
There is no fee for you to transfer funds from your card account to a U.S. bank
account owned by you.
* ”No Fee” transactions expire at the end of each calendar month if not used.
Your funds are eligible for FDIC insurance and will be held at or transferred to Comerica Bank, an FDIC-insured institution. Once there, your funds are
insured up to $250,000 by the FDIC in the event Comerica Bank fails, if specific deposit insurance requirements are met. See
fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact Go Program Customer Service by calling 1-833-888-2780, by mail at P.O. Box 245997, San Antonio, TX 78224-5997 or visit www.GoProgram.com.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
List of all fees for Florida Reemployment Assistance Way2Go Card Prepaid Card