Terms and Conditions
By submitting a request for CORI using this form, the Requestor agrees to be bound by these terms and
conditions and any and all other guidelines, disclaimers, rules, and privacy statements within this agreement,
collectively referred to as "Terms and Conditions." All Terms and Conditions contained herein apply only to
obtaining information from the DCJIS.
1. As referenced in these terms and conditions, the terms below shall have the following meanings:
a. CRA: Consumer Reporting Agency
b. CRRB: The Criminal Record Review Board
c. CORI: Criminal Offender Record Information
d. DCJIS: The Massachusetts Department of Criminal Justice Information Services
e. iCORI service: The internet-based service used to request and obtain CORI and self audits.
f. Requestor: A registered user of the iCORI service and any additional authorized users for the
requestor's account. Requestor, as used in these terms, also includes Consumer Reporting
Agency requestors. Requestor, as used in these terms, also includes any individual who requests
or obtains CORI or a self-audit report from DCJIS using a paper form.
2. Obtaining CORI from DCJIS by using this form is subject to Massachusetts General Law and to Federal
law, including, but not limited to, M.G.L. c.6, §§ 167-178B (the CORI Law), M.G.L. c. 66, § 10 (the
Public Records Law), M.G.L. c. 266, § 120F (Unauthorized use of a computer), and any current or
future laws applicable to the use of computer systems or personal information. The penalties for
violations of these laws include both civil and criminal penalties.
3. A requestor may only request the level of CORI access authorized by statute or the DCJIS for the type
of request being submitted. A requestor who submits a CORI request using an access level higher than
that authorized for the type of request being submitted will be in violation of the CORI law and DCJIS
regulations and may be subject to both civil and criminal penalties.
4. An individual or entity who knowingly requests, obtains, or attempts to obtain CORI or a self-audit from
the DCJIS under false pretenses, or who knowingly communicates, or attempts to communicate, CORI
to any individual or entity except in accordance with the CORI law and DCJIS regulations, or who
knowingly falsifies CORI or any records relating thereto, or who requests or requires a person to provide
a copy of his or her CORI except as authorized pursuant to M.G.L. c. 6, § 172, shall, for each offense, be
punished by imprisonment in a jail or house of correction for not more than one year or by a fine of not
more than $5,000.00. In the case of an entity that is not a natural person, the amount of the fine may not
be more than $50,000.00. In the case of such a violation involving juvenile delinquency records, an
individual or entity shall, for each offense, be punished by imprisonment in a jail or house of correction
for not more than one year or by a fine of not more than $7,500.00. In the case of an entity that is not a
natural person, the amount of the fine may not be more than $75,000.00.
5. Neither the DCJIS nor the CRRB shall be liable in any civil or criminal action due to any CORI or self-
audit report that is disseminated by the DCJIS or the CRRB, including any information that is false,
inaccurate, or incorrect, because it was erroneously entered by the court or the Office of the
Commissioner of Probation.