Acuity Index
Note: Shelters and skilled nursing facilities: Do not complete the Housing section or Interpretations at the end. Do complete the
remaining sections.
Tenant Level
Service Plan Goal
for Level 0 or 1
Rent Payment
paid rent for last 6 months
or has only paid on-time 1-3
Rep Payee/Tenant has paid
rent on-time 4-6 times in
last 12 months
Rep Payee/Tenant has paid
rent on-time 7-9 times in
last 12 months
Rep Payee/Tenant has paid
rent on-time every month
for the last 12 months
Utility Bill Payment
Tenant has paid utility bills
on-time for 1-3 months in
last 12 months
Tenant has paid utility bills
on-time for 4-6 months in
last 12 months
Tenant has paid utility bills
on-time for 7-9 months in
the last 12 months
Tenant has paid utility bills
on-time for 10-12 months in
last 12 months OR utilities
Rent Arrears
Tenant has outstanding rent
arrears and is not willing to
months of rent arrears and
has set up a payment plan
months of rent arrears and
is current on payment plan
Tenant has no rent arrears
Utility Arrears
utility arrears and is not
willing to set up payment
Tenant has less than $1000
in utility arrears and has set
up a payment plan
Tenant has less than $500
in utility arrears and is
current on payment plan
Tenant has no utility arrears
Safe Living
Environment
Tenant had over 5 contacts
with police and/or landlord
regarding disruptive
activities or unsafe
conditions in the unit in last
with police and/or landlord
regarding disruptive
activities or unsafe
conditions in the unit in last
with police and/or landlord
regarding disruptive
activities or unsafe
conditions in the unit in last
Tenant had no contacts with
police and/or landlord
regarding disruptive
activities or unsafe
conditions in the unit in last
Lease (include all
leases if tenant
moved)
supportive housing less
than 12 months OR has
held a lease less than 12
months
Tenant has been in a
supportive housing program
and has held lease for 12-
23 consecutive months
Tenant has been in a
supportive housing
program and has held
lease for 24- 36
Tenant has been in a
supportive housing program
and has held lease for over
36 consecutive months
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