19
7092
Rev.
10/7
/19
Indian River State College
A.S. in Health Services Management
APPLICATION BOOK
For more information
IRSC Information Call Center
1-866-792-4772
www.irsc.edu
19-7092
Rev. 10/7/19
19-7092
IRSC OVERVIEW
INDIAN RIVER STATE COLLEGE (IRSC) is a public, comprehensive college with a statewide and
national reputation for excellence. Located in Florida’s Treasure Coast region, each of the
College’s five campuses provide unparalleled educational environments.
IRSC serves approximately 30,000 students annually and offers more than 100 programs
leading to Bachelor’s degrees, Associate degrees, technical certificates and applied
technology diplomas. Continuing a 58-year tradition of responsiveness to community needs,
IRSC is committed to advancing educational, cultural, career training, workforce and
economic development in its service area.
IRSC was distinguished as the 2019 winner of the prestigious Aspen Prize for Community
College Excellence, an honor that recognizes outstanding quality in the areas of completion &
transfer, labor market outcomes, learning, equity and more. IRSC is one of the few colleges in
the nation to earn the Achieving the Dream™ Leader College designation. The College is
identified by the United States Department of Education as the most affordable college in
Florida and the third-most affordable college in the country.
EA/EO Statement
Indian River State College provides equal employment and educational opportunities to all
without regard to race, color, national origin, ethnicity, sex, pregnancy, religion, age,
disability, sexual orientation, marital status, veteran status, genetic information, and any
other factor protected under applicable federal, state, and local civil rights laws, rules and
regulations. The following person has been designated to handle inquiries regarding non-
discrimination policies:
Adriene B. Jefferson, Equity Officer & Title IX Coordinator
IRSC Main Campus ▪ 3209 Virginia Ave. ▪ Fort Pierce, FL 34981
(772) 462-7156
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TABLE OF CONTENTS
HSM Program Application Checklist ..................................................................... 1
Introduction ....................................................................................................................... 2
Application Process ....................................................................................................... 2
Information Sessions...................................................................................................... 3
Program Deadline Date................................................................................................ 3
Applicant Review ............................................................................................................. 3
Complaint Procedure ................................................................................................... 3
Program Expenses........................................................................................................... 3
Financial Aid/Scholarships........................................................................................... 3
Health Services Management Program Curriculum......................................... 4
Competencies Upon Completion ............................................................................. 4
Core Performance Standards ..................................................................................... 5
Disciplinary Process ........................................................................................................ 6
Forms:
Competency Validation Form .................................................................................... 7
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The following items are found in the
Health Science Division Student Handbook
.
(This list has been updated as of 2/19.)
1. Health Science Division Purpose Statement
2. Health Science Statement of Ethics
3. Health Science Plagiarism Regulation
4. Email/Contact Information
5. Health Science Use of Electronic Regulation
6. Health Science Confidentiality Statement
7. Health Science Grading
8. Health Science Retention Regulation
9. Health Science Probation Regulation
10. Health Science Readmission and Dismissal Regulation
11. Health Science Complaint Guidelines
12. Health Science Liability, Accident and Insurance Regulation
13. Health Requirements
14. Indian River State College Health Science Post Exposure Protocol
15. Health Science Background Check Regulation
16. Health Science Substance Abuse Regulation
17. Health Science Dress Code/Professional Standards
18.
Health Science Student Parking Regulation
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The Health Services Management curriculum prepares students for management roles in a health care
environment. The program is intended for health care personnel who have completed a post secondary
adult vocation or college certificate from an accredited certificate program in a health science area and have
successfully completed licensure/certification exams.
HEALTH SERVICES MANAGEMENT PROGRAM
APPLICATION CHECKLIST
Completion of the items on this checklist alone does not guarantee acceptance to the Health Services
Management Program. Students are selected on a competitive basis. Completion of the checklist is the
applicant's responsibility. Necessary forms can be found in the back of this booklet. Contact the Health
Science Division at (772) 462-7550 for more information.
Students who have completed a postsecondary adult vocation or college certificate from an accredited
certificate program in a health science area and have successfully completed licensure/certificate exams
will be eligible for credit competency.
Students with health care certification or licensure start at Step 1. All other students start at Step 2.
1. To receive credit, complete the Competency Validation Form, provide a photocopy of current health
related certificate or licensure and submit proof of work experience in the health care field to the
Program Director.
2. Complete an Indian River State College Admission Application at www.irsc.edu.
3. Complete the online Health Science Program Application and pay $30 fee by the deadline.
4. Attend a Health Services Management Information Session online.
5. Request high school, former schools and/or colleges to forward transcripts to the Admissions Office
at IRSC by the application deadline. (Check online at http://www.irsc.edu to confirm receipt of
transcripts).
6. Establish and maintain 2.5 minimum cumulative GPA.
7. Review the Core Performance Standards
All applicants will be notified via RiverMail of their status approximately three weeks before the term for
which they applied. No information is available by telephone.
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INTRODUCTION
The HSM Program is offered through the IRSC Health Science Division. Applicants should carefully review
the application procedures outlined in this booklet. Admission to the Health Services Management program
is on a selective admission basis. It is the applicant’s responsibility to ensure that the application process is
complete.
NOTE: If at anytime during the application process you have a change of address or need to update other
personal information, please submit this information to the Educational Services Division and to Health
Science Department by supplying original documentation to be copied (i.e. driver license or adoption papers)
in person, or at any IRSC Campus. This will expedite notification of acceptance status.
APPLICATION PROCESS
Any candidate who wishes to be considered for a Health Science program at Indian River State College must
complete the procedures outlined on the checklist on page 1. Students should also review the Associate in
Science degree requirements, and the course pre- and co-requisites outlined in the IRSC College Catalog.
1. Complete an IRSC Application for Admission online at www.irsc.edu.
2. Complete the Health Science Program Application online at www.irsc.edu and pay the $30
application fee by the program application deadline.
1. Sign into MYIRSC and enter your Student ID and pin number
2. Go to REGISTRATION (blue menu bar) and select HEALTH SCIENCE APPLICATION
3. Place a check mark in the I AGREE STATEMENT.
4. In the Health Science Program box, select Health Service Management.
Application Deadline: this automatically fills in the program deadline date.
5. Select SUBMIT. Select OK
6. Select PAY FEE NOW and then PAY NOW
7. Select PROCESS FOR PAYMENT
8. Select $30 APPLICATION FEE
9. Enter credit card details
10. SUBMIT PAYMENT
3. Submit official transcripts from high school and all previous colleges or universities attended to
Educational Services by the program application deadline.
It is the student's responsibility to see that admission requirements are met. No notices will be sent.
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INFORMATION SESSIONS
Students interested in applying to any health science program should review the online information,
orientation video for program information session for direction and assistance with the application process.
The video addresses any questions or concerns prospective applicants may have. The video also assists
students in understanding how to achieve a qualified” applicant status.
PROGRAM DEADLINE DATE
1
st
week prior to the start of the semester
APPLICANT REVIEW
Final consideration for admission into the IRSC Health Services Management program will be
based upon the review and scoring of the following criteria:
1) IRSC Admission status must be complete.
2) Must be 18 years of age or over.
3) Application to Health Science Division must be filed and paid.
4) IRSC and College Cumulative GPA must be a 2.5 or higher.
All of the above criteria must be met or the applicant file will not be reviewed.
COMPLAINT PROCEDURE
Refer to the Academic Review/Admission Committee policy located within the IRSC Student
Handbook/Planner.
PROGRAM EXPENSES
A list of approximate costs is located on the IRSC website at www.irsc.edu. Click Programs and then Health
Science Meta Major. Click Health Services Management, select Expenses. In addition to these costs, the
candidate should allow for room, board, transportation and personal living expenses. Note that on-Florida
resident tuition is a higher rate per credit hour, which will increase total fees accordingly.
FINANCIAL AID/SCHOLARSHIPS
Financial Aid (grants, loans, work-study) is available to those who qualify. Complete the FAFSA and
IRSC Supplemental Financial Aid Application to determine eligibility. For more information, contact
the IRSC Financial Aid Office at (772) 462-7450 or toll-free at 1-866-900-3243 (FAID).
Scholarships designated for students in the Health Science programs are also available. Apply online at
https://www.irscfoundation.org.
The application deadline for all IRSC Health Science Scholarships is traditionally during the month of May.
See https://www.irscfoundation.org. for exact deadline date for each scholarship.
For more information regarding scholarships, contact the IRSC Foundation office at
(772) 462-4786, or toll-free at 1-866-792-4772, ext. 4786.
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HEALTH SERVICES MANAGEMENT CURRICULUM
(60 Credits)
Selective Admission
Refer to the IRSC website at www.irsc.edu. Click Programs and then Health Science Meta Major.
Choose Health Services Management. Select Academic plan/Guided Pathway.
All core curriculum and natural science courses require a grade of “C” or higher.
COMPETENCY VALIDATION ELIGIBLE COURSES
Students who have completed a postsecondary adult vocation or college certificate in an Allied Health area
from an accredited program, have passed the licensing exam and provide work verification in a health care
field can receive a maximum of 14 competency credits. Before competency validation of credits can occur,
the student must submit the Competency Validation Form with supplemental documents to the Health
Services Management Department Chair (see page 7).
HSC 2531 Medical Terminology I .................................................................... 3 credits
HSC 1632C Overview of Health Care Delivery.............................................. 3 credits
HSC 1001C Introduction to Health Care Management ............................ 4 credits
HSC 2802C Health Science Seminar.................................................................. 4 credits
COMPETENCIES UPON COMPLETION
The program also seeks to develop, among its students, an understanding of the complex
interaction of the economic, financial, political and social factors affecting the management and
delivery of health care services.
Critical thinking ability sufficient for entry level supervisory.
Interpersonal abilities sufficient to interact with individuals, families and groups from variety of
cultural, emotional and intellectual backgrounds.
Ability to cope with stress.
Communication abilities sufficient for interaction with others in verbal and written form.
Ability to cope with anger/fear/hostility of others in a calm manner.
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CORE PERFORMANCE STANDARDS
Competency I. Communication and
Relationship Management
Learning Outcome(s): Demonstrate interpersonal,
written communication and critical thinking skills as
an entry level member of the health care team.
Identify stakeholder needs/expectations
Practice and value shared decision making
Apply sensitivity to correct behavior when communicating with diverse cultures
Prepare and deliver business communications, including meeting agendas, presentations, business
reports and project communication plans
Provide and receive constructive feedback
Facilitate group dynamics, process, meetings and discussions
Competency 2. Leadership
Learning Outcome(s): Perform assigned tasks with
personal accountability and professional
responsibility.
Incorporate and apply management techniques and theories into leadership activities
Establish a compelling organizational vision and goals
Encourage a high level of commitment to the purpose and values of the organization
Hold self and others accountable for organizational goal attainment
Explore opportunities for the growth and development of the organization on a continuous basis
Competency 3. Professionalism
Learning Outcome(s): Describe the characteristics,
skills-sets attitudes and values necessary for
positions of responsibility in a variety of health care
settings.
Appraise own and others value, ethics, and cultural norms
Associate organizational business and personal ethics with professionalism
Define conflict of interest situations as defined by organizational bylaws, policies and
procedures
Acquire and stay current with the professional body of knowledge
Participate in community service
Competency 4. Knowledge of Healthcare
Environment
Learning Outcome(s): Define healthcare
systems and the environment in which
healthcare managers and provide function.
Distinguish the interdependency, integration and competition among healthcare sectors
Define the interrelationships among access, quality, cost, resource allocation, accountability and
community
Healthcare technological research and advancements
Competency 5. Business Skills and
Knowledge
Learning Outcome(s): Apply business principles,
including systems thinking, to the healthcare
environment
Define how an organization’s culture impacts its effectiveness
Conduct needs analysis, identify and prioritize requirements
Analyze and evaluate information to support a decision or recommendation
Demonstrate elements of project management
Develop requests for information and requests for proposals
Develop and use performance monitoring metrics
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DISCIPLINARY PROCESS FOR HEALTH SCIENCE STUDENTS
Health Science Division programs student handbooks and programs/course orientations are designed to
insure that the students understand the rules, standards, professional conduct and regulations of the
Health Science Division programs.
Disciplinary actions are penalties against students for failure to meet the established standards of the
programs. The actions are taken to address the student’s behavior and to maintain the standards of the
health profession and the operation of the Health Science Division programs. Disciplinary action may
include:
1) Disqualification of Admission- student is denied admission due to not meeting the admission
requirements (i.e. minimum GPA).
2) Probation- a specified period of time in which the student’s behavior will have an increased level
of monitoring related to a specific behavior. Student is allowed to continue in the program and is
advised that failure to meet the terms of the probation may result in further disciplinary action.
3) Suspension- temporary separation from the Health Science Division programs for a specific
period of time. Student will be allowed to return to the program upon completion of the
suspension. Readmission and/or arrangements for any work/assignments missed will be the
responsibility of the student and will follow Health Science Division program regulations in the
respective handbook.
4) Dismissal- termination from the Health Science Division program. Readmission will not be
considered.
Upon receipt of any information that a student has violated any rules, standards, professional conduct or
regulations, the respective program faculty, Department Chair or Director will conduct an immediate inquiry
and determine the validity. If sufficient information exists to validate the violation occurred, a verbal
counseling session will be held with the student to identify the areas of concern and the appropriate follow-
up actions which may include disciplinary action. Written documentation of each counseling session signed
by the College staff and the student is placed in the student’s file and a copy is given to the student.
Students who object to the decision of the department may request to meet with the Academic
Review/Admission Committee. Refer to the IRSC Student Handbook/Planner.
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Indian River State College
Health Science Division
Health Services Management
Application Review for Competency Evaluation
Instruction: Complete all sections. Signature required from Program Department Chair and
Health Science Dean.
Student Name
Student ID Number
Phone #
School attended
Documentation
attached
Program completed
Date of Completion
Accreditation of program
Work Experience Verification
(letter from employer)
Current licensure/certification
Resume
Current Job Description
HSM application on file
Competency validation
recommendation forwarded
Comments
Program Director, Health Services Mgmt. Dean of Health Science
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