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Business Online Services
User details
Business name
SA445.1507
Centrelink Reference Number for existing business
1
2
Part A – Business details
New business registration
Existing business registration
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Give details below
555
Purpose of this form
Use this form if you are a Business that requires access or updates
to Centrelink Business Online Services for Centrepay, Centrelink
Confirmation eServices (CCeS), Electronic Verification of Rent (EVoR)
or Income Management (IM).
Completing this form
All parts of this form need to be completed.
Part B–Business acknowledgement and undertaking – must be
completed by a person authorised to act on behalf of the Business in
connection with Centrepay, CCeS, EVoR or IM. This can be the contact
officer specified in the Business Application.
Part D–Individual acknowledgment and undertaking – each staff
member nominated in Part C must complete and sign the
Individual
acknowledgment and undertaking
and be provided with a copy of
the
Requirements on use and management of passwords
.
Returning this form
This form, and any copies of Part D signed by nominated staff should
be returned to the department.
For information on returning this form, go to our website
www.
humanservices.gov.au/businessforms and select the SA445 link.
For assistance with filling in this form, call us on 1800 887 774.
Details of authorised person
Name
( )
Contact phone number
Email
@
Signature
Date
/ /
The Business:
acknowledges tha
t it is responsible for the actions of the users
in respect of their access to and use of Centrelink Business
Online Services, including their compliance with their
undertakings to the department.
undertakes to notify the department immediately if any user
is no longer authorised to represent the Business in respect
of any Centrelink Business Online Services by submitting a
new user details form as required.
undertakes to notify the department immediately if any user
breaches the department’s
Requirements on use and
management of passwords
or fails to comply with his or her
undertaking.
Position
Part B – Business acknowledgment and undertaking
CLK0SA445 1507
Instructions
Print
Clear
On completion of this form,
please print and sign by hand
click to sign
signature
click to edit
Complete all relevant details.
2 of 3
This is page of pages of users.
Business Centrelink Reference Number (if known)
555
SA445.1507
Name of user
Email
User detailsAction
()
* Access Type: V – View U – Update SE – Single Entry BE – Bulk Entry
Service and access* required
Update user details
Remove service
Add service
User ID (if known)
Phone number
@
Centrelink Deduction Reports
Deduction and Payments Application
Centrelink Deduction Reports
Centrepay Bulk Upload Service
Deduction and Payments Application
Income Management
Centrepay
VU
Part C – Details of users
N/A
Income
Customer
Superannuation
Electronic Verification
of Rent
Confirmation eServices
Electronic Verification
SE BE
Name of user
Email
()
User ID (if known)
Phone number
@
Centrelink Deduction Reports
Deduction and Payments Application
Centrelink Deduction Reports
Centrepay Bulk Upload Service
Deduction and Payments Application
Income Management
Centrepay
VU
N/A
Income
Customer
Superannuation
Electronic Verification
of Rent
Confirmation eServices
Electronic Verification
SE BE
Name of user
Email
()
User ID (if known)
Phone number
@
Centrelink Deduction Reports
Deduction and Payments Application
Centrelink Deduction Reports
Centrepay Bulk Upload Service
Deduction and Payments Application
Income Management
Centrepay
VU
N/A
Income
Customer
Superannuation
Electronic Verification
of Rent
Confirmation eServices
Electronic Verification
SE BE
Name of user
Email
()
User ID (if known)
Phone number
@
Centrelink Deduction Reports
Deduction and Payments Application
Centrelink Deduction Reports
Centrepay Bulk Upload Service
Deduction and Payments Application
Income Management
Centrepay
VU
N/A
Income
Customer
Superannuation
Electronic Verification
of Rent
Confirmation eServices
Electronic Verification
SE BE
Update user details
Remove service
Add service
Update user details
Remove service
Add service
Update user details
Remove service
Add service
CLK0SA445 1507
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Requirements on use and management of passwords
SA445.1507
After you sign the individual acknowledgment and undertaking
(Part D), the department will issue you with a user guide, a unique
logon ID and a temporary password enabling you to access
Centrelink Business Online Services by going to
www.humanservices.gov.au/business
1
It is important that when you receive your temporary password,
you change it to one that is easy to remember but difficult for
anyone else to guess. The department treats any person who
enters a user password as if they are that particular user.
All access to Centrelink Business Online Services is logged and
monitored, and you are accountable for all access logged against
your User ID.
2
In order to make it more difficult for somebody else to guess your
password, the department has the following rules for passwords
that can be used:
the password must contain a minimum of 5 characters and a
maximum of 8 characters
passwords must include at least one letter (a-z, A-Z) and one
number (0-9)
a minimum of 24 hours must elapse between the time you
change your password and any subsequent change
passwords are case sensitive.
3
Passwords must not contain information which may be known
by other people for example, choosing a password, which
contains:
significant dates (e.g. family birthdays, anniversaries, etc.)
family names (e.g. children, partner, parents, pets, etc.)
favourite things (e.g. colours, football teams, songs, etc.)
passwords should not Include a word that appears in a
dictionary. Some hackers use a computer with a dictionary
program to guess passwords
passwords that are used for other internet sites should not be
used as not all internet sites are secure, even if they require
a password. Hackers can sometimes find passwords on
unsecure sites and then use them to get into more secure
sites.
passwords should not contain the first letters of the words
from a song, poem or saying they find easy to remember.
4
Once you have chosen a secure password, you must make sure
that nobody else discovers what the password is.
Passwords should not be written down where they might be
accessible by others.
Passwords should not be given to any other person or user.
Do not use their password when people can see what is being
typed.
Passwords expire after 90 days and must be changed for
continued access to Centrelink Business Online Services.
Passwords cannot be the same as your last 8 passwords.
5
Part D — Individual acknowledgment and undertaking
You have been nominated to be given access to Centrelink Business
Online Services. You must complete and sign the following individual
acknowledgement and undertaking before being given access.
Each new staff member registered as a new user, requires a separate
Part D (page 3).
will only access Centrelink Business Online Services as required
for the performance of my duties as an employee of the Business.
will only make any enquiries or provide information using Centrelink
Business Online Services with the consent of the customer.
will not allow access to information provided through this service
to any unauthorised person.
understand that, social security law and family assistance law
provide that if a person intentionally makes a record of, discloses
or otherwise makes use of protected information without
authorisation, that person is guilty of an offence. The penalty
imposed on conviction is imprisonment for up to 2 years.
have read, understand and will comply with the requirements on
use and management of passwords (on page 3) including:
not sharing my password with any other person
not allowing any person to access Centrelink Business Online
Services using my login details
will log off as soon as practical after I have finished
not leave my computer terminal unattended whilst logged in to
online services.
I,
Name of staff member
IMPORTANT INFORMATION
Privacy and your personal information
Personal information is protected by law, including the
Privacy Act 1988
, and is collected by the Australian Government
Department of Human Services for the assessment and
administration of payments and services.
Information may be used by the department or given to other
parties for the purposes of research, investigation or where agreed
or it is required or authorised by law.
You can get more Information about the way in which the
Department of Human Services will manage personal information,
including our privacy policy, at
www.humanservices.gov.au/privacy or
by requesting a copy from the department.
User’s signature
Date
/ /
CLK0SA445 1507
On completion of this form,
please print and sign by hand
Print
Clear
click to sign
signature
click to edit
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