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Worksheet: Meet Your Client Where They're At
Use it to shift your mindset before a coaching session with your client.
Remember: You don’t have to agree with your client’s
preferences in order to coach them.
What do you do when your client wants to try something (like a cleanse, challenge, or short-term diet)
that you think is a bad idea?
First, resist the urge to argue with them, diminish their idea, or tell them they’re wrong. Telling your
client they’re wrong is a surefire way to squash your positive relationship.
(At Precision Nutrition, we call this awesomeness-based coaching. Rather than focusing on what a
client is doing wrong, awesomeness-based coaching focuses on what the client is doing right. An
awesomeness-based coach builds on a client’s strengths, and has unconditional respect for their
goals, needs, and values.)
What progress does their interest in the challenge/cleanse/diet indicate? For example… does it
show that they’re taking an interest in their health? A willingness to change or try something new?
An awareness of their habits or patterns they’d like to improve? Etc.
Brainstorm all possible answers here. Then circle one or two you think are most important for your
client. Be sure to give your client a high five for those particular signs of progress.
Use the three steps in this worksheet to help you shift your mindset towards a more
awesomeness-based approach.
Instead: Look for what they did right.
Step 1. Look for signs of progress.
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It’s easy to think about all the reasons why your client’s idea isn’t a good one. But just for now, look
for the possible benefits. How could the challenge/diet be useful for your client? For example, could
it help them learn about what works or what doesn’t? Kickstart an ongoing interest in their health?
Work as a “spring clean”-type approach to lay groundwork for new habits? Give them a better
knowledge of what foods feel best for their body? Etc.
Brainstorm all possible answers here. Then circle two or three you think are most important for
your client. When meeting with your client, be sure to ask THEM what benefits they hope to get out
of the experience.
Step 2. Brainstorm the benefits.
As you have conversations with your client about the challenge, you may be able to help them
establish habits during this short-term period that they can continue to practice long after the
challenge/diet/cleanse is over. For now, give some thought to what sorts of habits they might be
able to establish now, which could continue to help them long after the challenge is over.
For example: could they develop a habit of cooking their own meals? Eating vegetables with every
meal? Drinking water regularly? Moving their body daily?
This pre-thinking will not only help you coach them, it’ll help you adjust your mindset to a more
positive, awesomeness-based approach.
Brainstorm all possible answers here. Circle two or three you think might be best suited for
your client.
Step 3. Consider what habits could transition from
the short-term into the long-term.