Service Agreement
Name_________________________________ Address____________________________________
I. PURPOSE: The City of Gunter is responsible for protecting the drinking water supply from
contamination or pollution, which could result from improper private water distribution system
construction or configuration. The purpose of this service agreement is to notify each customer of the
plumbing restrictions, which are in place to provide this protection. The utility enforces these
restrictions to ensure the public heath and welfare. Each customer must sign this agreement before the
City of Gunter will begin service. In addition, when service to an existing connection has been
suspended or terminated, the water system will not re-establish service unless it has a signed copy of
this agreement.
II. RESTRICTIONS: The following unacceptable practices are prohibited by State regulations.
A. No direct connection between the public drinking water supply and a potential source of
contamination is permitted. Potential sources of contamination shall be isolated from the public water
system by an air-gap or an appropriate backflow prevention device. No cross-connection between the
public drinking water supply and a private water system is permitted. These potential threats to the
public drinking water supply shall be eliminated at the service connection by the installation of an air-
gap or a reduced pressure-zone backflow prevention device.
B. No connection which allows water to be returned to the public drinking water supply is permitted.
C. No pipe or pipe fitting which contains more than 8.0% of lead may be used for the installation or
repair of plumbing at any connection which provides water for human use.
D. No solder or flux which contains more than 0.2% lead can be used for the installation or repair of
plumbing at any connection which provides water for human use.
III. SERVICE AGREEMENT: The following are the terms of the service agreement between the City
of Gunter and Customer.
A. The Water System will maintain a copy of this agreement as long as the customer and /or the premises
are connected to the Water System.
B. The customer shall allow his property to be inspected for possible cross-connections and other
potential contamination hazards. The inspections shall be conducted by the water system or its
designated agent prior to initiating new water service; when there is reason to believe that cross-
connections or other potential contamination hazards exist; or after any major changes to the water
distribution. The inspections shall be conducted during the Water System’s normal business hours.
C. The Water System shall notify the customer in writing of any cross-connection or other potential
contamination hazard which has been identified during the initial inspection or the periodic re-
inspection.
D. The customer shall immediately remove or adequately isolate any potential cross-connections or other
potential contamination hazards on his premises.
E. The customer shall, at his expense, properly install, test, and maintain any backflow prevention device
required by the Water System. Copies of all testing and maintenance records shall be provided to the
Water System.
F. Monthly base charges CANNOT be prorated. A full monthly base charge will be owed for any partial
months regardless of the beginning service and ending service dates of the month you select.
IV. ENFORCEMENT. If the customer fails to comply with the terms of the Service Agreement, the Water
System shall, at its option, terminate service or properly install, test, and maintain an appropriate
backflow prevention device at the service connection. Any expenses associated with the enforcement
of this agreement shall be bill to the customer.
CUSTOMER SIGNATURE:________________________________________
DATE: _________________________________________________________
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