WORKER’S
INJURY CLAIM FORM
FOR502/11/12.16
FOR HELP COMPLETING THIS FORM OR FOR MORE INFORMATION CONTACT:
Your employer or the nominated Return to Work Coordinator at your workplace
Your employer’s WorkSafe Victoria (WorkSafe) Agent - to find out who the Agent is check the If you are injured poster or call the WorkSafe
Advisory Service: freecall 1800 136 089 or (03) 9641 1444
WorkSafe Advisory Service - the WorkSafe call centre: freecall 1800 136 089 or (03) 9641 1444
Your union
Union Assist - a free service set up and run by the Victorian Trades Hall Council: (03) 9639 6144
Answer all of the questions on this form. The form may be returned to you if it is incomplete
Sign the authority to release medical information and worker’s declaration at the end of this form. The form cannot be accepted without your signature
Keep a copy of all documents for your records
Notify your employer as soon as possible that you’ve been injured at work, and complete the injury register at your workplace. You can also
notify the Agent directly by sending them the “early notification” copy of this form
Report the accident to the police if your injury was the result of a motor vehicle accident. Otherwise your claim may not be valid
Give this form (when completed) to your employer as soon as possible after being injured. If you have difficulty giving this claim to your
employer, or your employer refuses to take receipt of the claim form, you can send it directly to the Agent or WorkSafe if the Agent is not known
See your medical practitioner to obtain a WorkSafe Certificate of Capacity (medical certificate) if you are unable to work and want to claim weekly
payments, and give the original copy to your employer along with this form. It is a good idea to check that all of the injuries or illnesses that
you are claiming for on this form are listed on the WorkSafe Certificate of Capacity
Note that if your claim is accepted, WorkSafe can pay the reasonable costs of medical and like expenses. However, this may not mean payment
of the full costs. In some cases there may be a gap between what the provider charges you and what WorkSafe can pay as reasonable costs. If
you want to know the reasonable costs for a particular service, visit the WorkSafe website at worksafe.vic.gov.au.
To confirm to you in writing that you notified them of this claim (they can do this by giving you a copy of this form when signed and completed)
If you are claiming weekly payments, they must send the completed form and any WorkSafe Certificates of Capacity (medical certificates) to the
Agent as soon as possible, but no later than 10 days after receiving them from you - or they may be financially penalised
To pay you weekly payments if your claim is accepted and you have an entitlement
To work with you to plan your return to work (if required)
To provide you with suitable employment when you have a capacity to work
To provide you with pre-injury employment when you have recovered and no longer have an incapacity for work
To appoint a return to work coordinator who is competent to support your return to work.
This form can be used to lodge a Workers’ Compensation Claim in New South Wales, Queensland, or Victoria.
GETTING BACK TO WORK
Talk with your employer to plan your return to work
Talk to your medical practitioner or healthcare provider about what parts of your work you could do and any limitations you have. You can
also encourage your medical practitioner or healthcare provider to talk to your employer about your capacity for work and any suitable
duties that may be available
Talk to the Agent about what support is available to help you return to work and overcome your injury as quickly as possible
YOUR EMPLOYER’S RESPONSIBILITIES:
Please note that there are penalties for providing false or misleading information in relation to this claim.
The WorkSafe Agent will write to you and advise you if your claim is accepted.
A decision to accept or reject your claim will usually be made within 28 days from the Agent received date.
To find out more about making a claim, and what support is available to help you return to work, talk to the Agent, refer to the brochure
Introducing WorkSafe, a guide for injured workers, or visit the WorkSafe website at worksafe.vic.gov.au.
Read the statement on the back of this form that explains how your personal and health information will be collected and used and how your
weekly payments will be calculated (if your claim is accepted).
AS THE WORKER YOU NEED TO:
WORKER’S INJURY CLAIM FORM
Please indicate in which State you want to lodge this claim:
New South Wales Queensland Victoria
Title Family Name
Given names
Other known or previous legal names eg. Maiden name
Date of birth Gender
Male Female
Residential street address
Suburb
State Postcode
Postal address for correspondence
What are your daytime contact phone number/s?
E-mail address
If you need an interpreter, what language do you speak?
Do you have special communication needs because of
disability? eg. Hearing or vision impairment
What is your injury/condition, and which parts of your body
are affected?
What happened and how were you injured?
What task/s were you doing when you were injured?
M W H
1 WORKER’S PERSONAL DETAILS
* These questions are required for NSW claims
* Do you support a partner? Yes No
* If yes, what were their average gross
weekly earnings over 3 months?
* Do you support any children under
the age of 18, or full-time students? Yes No
* If yes, please provide the date of birth for each
What area of the worksite were you working in when you
were injured?
What is the street address where the incident occurred?
Suburb
State
Name of employer responsible for this workplace
Which of the following incident circumstances apply?
While working at your usual workplace
While working away from your usual workplace
During a meal-break or authorised recess at work
While away from work during a recess
Travelling to or from work*
A motor vehicle accident while you were working*
If your injury was the result of driving or using a motor
vehicle or the use of public transport, please provide the
following details:
The police station the accident was reported to
Registration number/s of involved vehicles State
Do you believe that your injury/condition was caused
or contributed to by a third party such as a manufacturer
or supplier? Please give details if relevant
What was the date and time the injury/condition occurred?
AM
PM
When did you first notice the injury/condition?
If you stopped work, what was the date and time?
AM
PM
When did you report the injury/condition to your employer?
What is the name and position of the person you reported the
injury/condition to?
If you did not report the injury/condition, or there was a delay,
please explain why
What are the names and daytime contact details of anyone who
witnessed the incident?
Have you previously had another injury/condition or personal
injury claim that relates to this injury/condition?
Please give details, including claim numbers
2 INCIDENT & WORKER’S INJURY DETAILS
This form can be used to lodge a Workers’ Compensation Claim in New South Wales, Queensland, or Victoria
* For NSW incidents a journey claim form must also be completed
FOR502/11/12.16
When did the employer first receive
the worker’s completed claim form?
When did the employer first receive
the worker’s medical certificate?
*This question is required for Victorian claims
Date claim form forwarded to Agent
Estimated cost of claim to date
How many days have been lost?
Employer’s signature Date
Name
Position
Employer’s scheme registration number
eg. WorkCover Employer, Policy, or Employer Registration Number
7 EMPLOYER LODGEMENT DETAILS
days hrs
Name of organisation paying your wages when you
were injured
Street address of your usual workplace
Suburb
State Postcode
Name and daytime contact number of employer contact
eg. Name of return to work coordinator
What is your usual occupation? What do you do?
Which of the following apply to you?
(Please tick all relevant boxes)
Casual Student
Full-Time Part-Time Apprentice Volunteer
Contract Trainee Agency worker Contractor
Permanent Temporary Seasonal Jockey
Other?
When did you start working for this employer?
Please indicate if any of the following apply to you:
Yes No A Director of my employer’s company
Yes No A Partner in my employer’s company
Yes No A sole trader
Yes No A relative of my employer
Did you have any other employment at the time you were
injured? Please provide or attach the names of any other employers and their
contact details, and any relevant wage or payment records
Please provide the name, clinic or hospital, and contact details
of any medical providers (including Clinics or Hospitals) that
have treated your injury
3 WORKER’S EMPLOYMENT DETAILS
4 WORKER’S PRIMARY EARNING DETAILS
5 TREATMENT & RETURN TO WORK DETAILS
6 AUTHORITY TO RELEASE MEDICAL
INFORMATION AND WORKER’S DECLARATION
hrs
hrs
* This question is required for NSW claims
* Who is your nominated treating doctor?
Name Phone
If you have returned to work with your employer,
what was the date?
What duties are you doing? Full Suitable/Modified
How many hours are you working?
Have you returned to work with a new employer?
Please provide the name and contact details of the new employer
If you have not returned to work, do you think that there
are any issues that would delay or prevent you from returning
to work?
When did/will you give your employer this claim form?
How did/will you give this claim form to your employer?
Hand delivery By post
When did/will you give your employer the first medical
certificate?
hrs
This form can be used to lodge a Workers’ Compensation Claim in New South Wales, Queensland, or Victoria
I have read the information provided in this form. I declare that the information that I
have supplied in this form, and any attachments to this form, is true and correct to the
best of my knowledge. I understand that the making of a false or misleading claim or
false and misleading statement in support of the claim is punishable by law and that I
may be prosecuted.
I authorise and consent to any person who provides a medical service or hospital service
to me in connection with an injury/condition to which this claim relates to provide upon
request by the workers’ compensation authority, my employer or insurer/claims agent,
any information regarding the service relevant to the claim. I understand that my
authority has effect and cannot be revoked for the duration of this claim.
Worker’s signature Date
* This declaration is also required for NSW claims
I authorise and consent to the collection, disclosure and release of any personal
and health information in connection with an injury/condition to which the claim
relates by the workers’ compensation authority, my employer or insurer/claims
agent to each other, or to any person who provides a medical service or hospital
service to me in connection with an injury/condition to which this claim relates.
I understand that if this claim results in my receiving weekly compensation
payments, I am required to notify whomever is paying my benefits if I commence
employment with some other person or in my own business, or of any change in
my employment that affects my earnings, and that failure to do so is an offence.
I consent to the WorkCover Authority of NSW using the information collected in
connection with my claim for the purposes of research about workers
compensation, workplace injury management and occupational health and
safety.
Worker’s signature Date
Please complete this section if you wish to claim for weekly payments
How many standard hours did you work each
week before being injured? Exclude overtime
What were your usual working hours?
For example, Monday to Friday, 8.30 am to 5.30 pm
What was your usual pre-tax hourly rate?*
Exclude overtime & shift allowances
What were your usual pre-tax weekly earnings?*
Exclude overtime & shift allowances
* Please provide copies of any recent payslips (if available)
Please provide details of any overtime or shift work
Weekly shift allowance
Weekly overtime
COLLECTION OF PERSONAL AND HEALTH INFORMATION TO MANAGE YOUR CLAIM*
In processing your claim, the Victorian WorkCover Authority (WorkSafe) and any WorkSafe Agent acting for WorkSafe in
relation to your claim may collect personal and health information about you. WorkSafe and its Agents are required by
law to ensure that all people about whom they collect personal and health information are provided with the following
information:
WorkSafe is a body corporate established under the Victorian workers compensation legislation. Agents are appointed by
WorkSafe under that legislation to act on its behalf in managing workers compensation policies and claims for
compensation.
Personal and health information about you is collected on this form and may also be collected during the processing,
assessing and management of your claim. It may be collected from your current, previous and future employers, other
government agencies, credit reporting agencies, health service providers and other persons who can provide
information relevant to the claim.
Personal and health information about you may also be collected by solicitors, private investigators, loss adjusters and
other service providers acting on behalf of WorkSafe or your employer’s Agent. Personal and health information
collected about you is used for the purpose of processing, assessing and managing your claim and to verify any evidence
you may submit in support of the claim. The information may also be used for one or more of the purposes listed in
Victorian workers compensation legislation for the purposes of legal proceedings arising under that legislation, to
assist with your rehabilitation and return to work and to assist WorkSafe and Agents to better manage claims generally.
For the purposes of processing, assessing and managing your claim, WorkSafe and your employer’s Agent may disclose
personal and health information about you to each other and to the following types of organisations:
employees, contractors and agents of WorkSafe and Agents
your employers
solicitors, medical practitioners and other health service providers, private investigators, loss adjusters and
other service providers acting on behalf of WorkSafe or the Agent in relation to the claim
the Accident Compensation Conciliation Service and Medical Panels
a court or tribunal in the course of criminal proceedings or any proceedings under any of the Acts which
WorkSafe administers
any other person, organisation or government agency authorised by you, or by law, to obtain the information.
Collection of this information may be required by Victorian workers compensation legislation. If you do not provide
any part or all of this information, your claim may not be accepted or processed. You may request access to
personal and health information about you collected by WorkSafe or your employer’s Agent by contacting your
employer’s Agent.
WorkSafe’s policies for managing personal and health information are set out in its Privacy Policy, which is
available from your nearest WorkSafe office or at the WorkSafe website at worksafe.vic.gov.au. Information
relating to your right to access your WorkSafe claim information is also available at the website.
(*If your injury employer is an approved self-insurer, references to ‘WorkSafe’ and Agent’ should be read as if they
were references to self-insurer’ and ‘approved agent of a self-insurer’.)
CALCULATING YOUR ENTITLEMENT TO WEEKLY PAYMENTS
Weekly payments are calculated based on your pre-injury average weekly earnings (PIAWE), generally in the 52
weeks before your injury. If you have been with your employer for less than 52 weeks, your PIAWE will be your
average weekly earnings in the period of actual employment.
What information your employer needs to provide about your earnings
To enable the WorkSafe Agent to calculate your PIAWE, your employer will need to provide details of the following
payments made to you in the past 52 weeks of your employment, or if that was less than 52 weeks, in the period of
your actual employment.
Base rate of pay
Overtime and shift allowances
Piece rates, tally bonuses and commissions
Non-pecuniary benefits including residential accommodation, use of a motor vehicle, payment of health
insurance or payment of education fees
Any salary sacrifice arrangements
Your employer will also need to tell the Agent if, in the 52 week period before the injury, your earnings increased
due to a promotion, or if they decreased due to you voluntarily reducing your hours or changing the nature of your
work with the employer.
If your earnings include any other items not listed above, please discuss this with your Agent.
ACCIDENT COMPENSATION ACT 1985
WORKER’S INJURY CLAIM FORM