WINDSHIELD CLAIM FORM
NOTE: TO ENSURE THAT THIS CLAIM IS QUICKLY PROCESSED, PLEASE FILL OUT ALL ITEMS COMPLETELY
AND LEGIBLY. IAS RETAINS THE RIGHT TO INSPECT ALL DAMAGE.
CUSTOMER NAME:
CUSTOMER ADDRESS:
CUSTOMER PHONE NUMBER(S):
VEHICLE YEAR/MAKE/MODEL/VIN:
DEALER/REPAIR FACILITY NAME:
CONTACT PERSON NAME/PHONE/EMAIL:
Please consult the contract for all limitations and exclusions. Not all windshield contracts provide for replacement. Please
be sure to provide a good contact number(s) for the customer. There are certain instances where IAS must speak to the
customer prior to authorizing a claim.
What caused the damage?
When did the damage occur?
Where on the windshield is the damage?
Is the damage repairable?
If repairable, what is the cost of repair?*
If not repairable, what is the part number of the
glass (please be advised that the contract calls for
using aftermarket glass whenever possible)?*
If not repairable, what is the cost of the glass
(please be advised that the contract calls for using
aftermarket glass whenever possible)?*
What is charge for labor?*
If miscellaneous parts are involved, please provide
the part number(s).
What is the total for miscellaneous fees?*
What is the amount for tax, if any?
What is the invoice total?
*All of these items will be price checked. Prices may be decreased if more than the allowable rate has been requested.
Detail any other pertinent information about this claim:
Who will be reimbursed for this claim? _____ dealer ____ contract holder ____ third party
If the dealer or third party, what is the preferred method of payment? ____ check ___ credit card
If credit card, what is the fax number?
Name of person to whom to direct the fax:
By my signature below, I certify that the above stated cause of damage is true and accurate. Failure to give
an accurate statement of loss or knowingly submitting false or misleading information will be deemed to be
fraud and may face criminal penalties in accordance with state law.
Repair Facility Printed Name Repair Facility Signature
This form, along with a customer signed RO, should be submitted to IAS. If a third party performed any of the work, a
copy of the sublet invoice should be included as well. Completed documents can be scanned and emailed
to: claimssupport@iasdirect.com
.
If scanning is not an option available to you, you may submit the documents via fax to 512-421-8991 or mail to:
Innovative Aftermarket Systems, L.P.
Attn: Claims Department
10800 Pecan Park Blvd., Ste. 410
Austin, TX 78750
Submitting this form does not ensure that all work claimed will be authorized for reimbursement. You will receive a phone
call with a claim decision as soon as our offices reopen. All claim forms will be processed in the order received. You can
check back to www.iasdirect.com
for updates on the status of the IAS Claims Department.