FREQUENTLYASKEDQUESTIONS
Q:WhatdoIneedfortestingmywater?
A:Awatertestkit‐asamplebottleanda“PAID”submissionformwithbarcode.TheWater
TestKitOrderformcanbedownloadedathttp://www.in.gov/isdh/19042.htm.
Q:WhatcanItestmywaterfor?
A:Bacteria(coliform);Fluoride/Sodium;TotalNitrate‐Nitrite;andNitrite.
Q:HowdoIobtainawatertestkit?
A:Thewatertestkit(s)canbeshippedtoyourlocation;orpickedupatthe
ISDHLaboratories,MondaythruFridaybetween8:15amand4:30pm,exceptStateholidays.
Q:Whatisthecostforadrinkingwatertestkit?
A:Unlessyouqualifyforalistedexemption,thecostis$16.50pertest($10.00+$6.50s/h).
IfpickedupattheISDHLaboratoriesthecostis$10.00.SwimmingPoolkits$15.00.
Example:4Bacti(pool)kitsis$60.00+$6.50=$66.50.
Q:Doyouacceptcredit/debitcardsaspayment?
A:No.Pre‐paymentisrequiredwithacheckormoneyordermadeouttoISDH.
Q:DoIgetareceiptformywatertestkitpurchase?
A:No.Allpre‐paidordersarestamped“PAID”inredontheupperleftofthe
submissionform.Onlyoriginalbar‐codedformsareaccepted.NODUPLICATES.
Q:IfIpurchasedatestkitdoIstillneedtosendinacheckwiththebottle?
A:No.Onceyouhavepaidforthekitnoadditionalmoneyisdue.Checkyourformfor“PAID”.
Q:HowsoonafterorderingwillIgetmyorder?
A:Expectdeliverywithintwo(2)businessdaysafterreceiptoftheWaterTest
KitOrderformandpayment.Pleasenote
:TheISDHLaboratoriesshipskitsbyUPS.
UPSdoesnotdelivertoP.O.Boxes,onlytostreetandroadaddresses.
Q:Isentinawatersampleandwastolditwastoolongintransit.DoneedI
topayforanothertestkit?
A:Yes.Inorder
forthisnottohappenagain,pleasereadtheinstructionsonthe
submissionformasitpertainstosamplingrequirements.
Q:Ihavealreadypaid$100toIDEM.Doesthiscoveranyofthewatertesting?
A:No.ItisanadministrativefeerequiredbyIDEMfortheirpurposes.
Q:Ihavereceivedthewatersamplekit,buthavequestionsabouttesting.WhodoIcontact?
A:Call317‐921‐5874andyouwillbedirectedtothelabareathatcanansweryourquestions.