Urology Partners Patient Portal
Agreement And Consent
Bryan Allen, MD
Sean Castellucci, DO
Edward Herrman, MD
Ricardo D. Gonzalez, MD
G. Austin Hill, MD
Alan K. Miller, MD, FACS
Mark Weintraub, MD
Mitchell Yadven, MD
Please DO NOT use Patient portal to communicate with Urology Partners
for urgent or emergency medical issues. If you are experiencing an urgent
medical need, please contact us by telephone at 941.792.0340.
For emergencies call 911.
Effective: September 4, 2018
The Patient Portal (as defined below) is operated by Urology Partners
(herein the “Practice”) to which you are seeking to access online. The
Practice has adopted this User Agreement (herein “Agreement”) to make you
aware of the terms and conditions of your use of the Patient Portal
(herein “Portal”) and any derivative websites of the Portal. In the event that you
purport to be the agent of, representative of, or otherwise act on behalf of any
other persons, references to “you”, “your” or “User” shall include such entity or
person in addition to such representative and your acceptance of this Agreement
shall constitute full understanding and acceptance.
The Practice uses reasonable efforts to maintain the Portal, but the Practice is not
responsible for any defects or failures associated with the Portal, any part thereof or any damages (such as lost
profits or other consequential damages) that may results from any such defects or failures. The Portal may be
inaccessible or inoperable for any reason, including and without limitation to: (a) equipment malfunctions, (b)
periodic maintenance procedures or repairs which the Practice may undertake from time to time or (c) causes
beyond the control of the Practice or which are not foreseeable by the Practice. In addition, the Practice makes
no guarantees as to the web sites and information located worldwide throughout the internet that you may
access as a result of your use of the Portal, including as to the accuracy, content or quality of any such sites and
information or the privacy practices of any such site. The Practice is not a backup service for storing data you
submit to the Portal and the Practice shall have no liability regarding any loss of such data. You are solely
responsible for creating backups of any data you submit using the Portal.
The Portal is a secure website that allows you to use a computer to interact with medical information via the
internet. The portal also allows you to communicate with the Practice via secure messaging. Please note that all
communication via the Portal will be included in your permanent patient record.
Responsibilities, Risks and Benefits:
The Portal is provided as a convenience to you at no cost. We do not sell or give away any private information,
including email addresses. We reserve the right to suspend or terminate the Portal access at any time and for
All message sent to you will be electronically secure. Messages and emails from you to any staff member must
be sent through the Portal for security and confidentiality purposes.
The Portal messages will be handled by our staff in a manner similar to how phone communication is handled.
Although we strive to reply to Portal messages within one business day, we cannot guarantee that we will be
able to address your messages in that timeframe. We encourage you to use the Portal at any time but
understand that we can only reply to messages during our office hours, excluding holidays recognized by the
Practice. If you do not receive a response within two business days, please feel free to call our office.
You are responsible to provide us with your correct email address and inform us immediately of any change. You
are also responsible for the protection of your login information and password.
Please understand that all electronic communications carry some degree of risk, even in a secured environment.
Even with all due precautions, online communications may be intercepted, forwarded or changed without the
patient’s or the healthcare provider’s knowledge or consent. By using or accessing the Portal, you expressly
accept these risks. Note that it is easier for a patient’s identity to be stolen or for someone to try to impersonate
a patient via online communication.