Fillable Um Service Request Form 200307

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Um Service Request Form 200307

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  • 49 other fields

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SPECIAL ASSISTANCE & HANDLING FOR UNACCOMPANIED MINOR
For Unaccompanied Minors ("UM") between 5 and below 18 years old
1. UM’S PERSONAL PARTICULARS
Surname
First Name
Date of Birth
Age
Gender
Passport No.
Contact Number
Country of Residence
Home Address
Language(s)
Information to Note
2. UM’S PARENT/LEGAL GUARDIAN’S CONTACT DETAILS
Surname
First Name
Relationship to the Minor
Contact Number
Home Address
Country of Residence
3. FLIGHT DETAILS
Departing From:
Destination:
Flight Number
Date
From
To
Any connecting flights not operated by SIA^: Yes
No
If yes, please state details: ___________________________________________________________
^If your child/ward* is connecting to or arriving from a non-SIA operated flight, the operating carrier’s
Unaccompanied Minor policy applies and your child/ward may not be accepted as an UM or
otherwise on such flight. Please contact the operating carrier for clarification on their Unaccompanied
Minor policy.
4. INFORMATION OF THE PERSON SENDING OFF THE UM AT DEPARTURE
Surname
First Name
Relationship to the Minor
Identification Document / Passport No.
Contact Number
Country of Residence
Home Address
5. INFORMATION OF THE PERSON MEETING THE UM AT DESTINATION
Surname
First Name
Relationship to the Minor
Identification Document / Passport No.
Contact Number
Country of Residence
Home Address
CCSD/03/0307
NOTES
1 Special handling for unaccompanied minors applies only to SIA-operated flights and must be arranged
separately for the outward & return journey.
2 Special handling is mandatory for unaccompanied minors aged from 5 to under 12 years old.
3 Dispensation for special handling can be obtained for unaccompanied minors above 12 years and below
18 years if parental/legal guardian consent is given. In such an instance, a "Unaccompanied Minor
Assistance & Handling Waiver" must be signed by the parent/guardian for each outward and return journey.
4 Carriage of Unaccompanied Minors shall be subject to SIA's General Conditions of Carriage (GCC) and
Conditions of Contract (COC), which can be found on www.singaporeair.com and they shall prevail to
govern SIA's rights and remedies.
DECLARATION
I declare all the particulars furnished by me in this form are true and correct.
I declare that I am responsible in ensuring that my child/ward* has my permission to travel on this flight.
I confirm that I have arranged for my child/ward* to be met on arrival by the persons named. These persons
will be available at the airport at the scheduled arrival time of the flight.
Should my child/ward* not be met as stated, I authorize SIA to take whatever action they consider necessary
to ensure child’s/ward’s* safe custody including return of the my child/ward* to the airport of original
departure. I agree to indemnify and reimburse SIA for the costs and expenses incurred by them in taking
such action.
Should my child/ward* be connecting or transferring to another non-SIA operated flight, I confirm that
appropriate arrangements have been made at the point of connection/transfer. I agree that SIA’s
responsibility and special handling duty towards the Unaccompanied Minor ends at the point of
disembarkation of the SIA-operated flight. Notwithstanding the foregoing, if my child/ward* is subsequently
found to be unattended to, I authorize the SIA to take whatever action they consider necessary to ensure
my child’s/ward’s* safe custody including return of my child/ward* to the airport of original departure. I agree
to indemnify and reimburse SIA for the costs and expenses incurred by them in taking such action.
I certify that my child/ward* is in possession of all travel documents (passport, visa, health certificate, etc.)
required for the journey.
I confirm that I do not require my child/ward* to be provided with any special seating arrangements on board
any aircraft.
I agree and acknowledge that any personal data provided will be processed by Singapore Airlines for the
purpose of handling the travel of my child in accordance with its Privacy Policy. The Privacy Policy is
available on www.singaporeair.com.
___________________________________ ___________________________________
Signature of Parent/Guardian* Date
* Delete as necessary.
CCSD/03/0307
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Um Service Request Form 200307

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Completed 3 July 2020

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