Template 6.2.7: Team Diagnostic
Purpose
The Team Diagnostic is a questionnaire based on the HSE Improving Team Working
Guidance Document which is designed to identify areas within a team that are working
well and also areas that require improvement.
The questionnaire explores a number of key areas of team working such as:
Purpose
Goals and objectives
Values
Roles and responsibilities
Distribution of work
Policies and procedures
Team meetings
Communication
Continuous improvement
Decision-making
Feedback
Change
Conict
Motivation
Team development
Morale
How to use it?
This particular Team Diagnostic works well with a team of ten or more members.
It can also be used as a checklist to prompt discussion within a team. Please note
that team diagnostics are best used as part of a team development process.
Access to Team Diagnostic / Team Development Services
To access Team Diagnostic / Development Services, please contact Leadership,
Education & Talent Development at the following numbers for further information
and support:
HSE Ofces, Ardee, Co Louth: 041 6857816
HSE Ofces, Tullamore, Co Offaly: 057 9370611
HSE Ofces, Letterkenny, Co Donegal: 074 9109131
HSE Ofces, Cork City, Co Cork: 021 4921213
People’s Needs Defining Change Health Services Change Guide
Scoring: On a scale of 1-5, where 1 = Strongly disagree and 5 = Strongly agree, indicate your level of
agreement with the following statements. Record your score for each statement in the ‘Score’ column.
Scores of 3 or below indicate areas for improvement.
Strongly
disagree
1
Disagree
2
Undecided
3
Agree
4
Strongly
agree
5
Score
1. I am part of a results-orientated team
2. I am clear about the vision and purpose of my team
3. My team has clear goals and objectives for the year ahead
4. My team has clearly dened key performance indicators (KPIs)
5. My team has a shared set of values that guide the way we operate
6. I understand my role and responsibility within my team
7. I am clear about the role and responsibility of others within my team
8. I have a clear reporting relationship with my team leader
9. I have a good working relationship with my team leader
10. There is equal distribution of workload on this team
11. There are clearly dened policies and procedures governing my team
12. My team has regular team meetings where everyone contributes
13. As a team we communicate well with each other and others
14. My team has an ethos of continuous process improvement
15. I feel involved in decision-making that directly impacts my team
16. My team proactively identies future challenges and opportunities
17. We are open to giving and receiving feedback on my team
18. A spirit of teamwork and cooperation exists in my team
19. My team responds well to change
People’s Needs Defining Change Health Services Change Guide
Template 6.2.7: Team Diagnostic (continued)
Scoring: On a scale of 1-5, where 1 = Strongly disagree and 5 = Strongly agree, indicate your level of
agreement with the following statements. Record your score for each statement in the ‘Score’ column.
Scores of 3 or below indicate areas for improvement.
Strongly
disagree
1
Disagree
2
Undecided
3
Agree
4
Strongly
agree
5
Score
20. Conict is resolved effectively within my team
21. There is high morale within my team
22. I feel valued as a team member
23. People on my team treat each other with respect
24. I feel motivated in my job
25. I have a personal/professional development plan
26. I have regular performance and development discussions with my team leader
27. As a team we acknowledge and celebrate success
28. I am proud to be associated with my team
29. My team is highly client/customer focused
30. My team promotes diversity and inclusiveness
Any additional comments you would like to make?
Date
Source: This Team Diagnostic is informed by: Team Working Policy and Guidelines; 2004 and associated Team Working Diagnostic; 2004 (Heslin, C., Kinch, C. and Malone, J., 2004). It was further developed in HSE Improving Team
Working: A Guidance Document; 2010 (Heslin, C. and Ryan, A.) and adapted by Hanlon, V., Pentony T. et al (2016) [211, 212] for use as an online Team Diagnostic Instrument.
People’s Needs Defining Change – Health Services Change Guide
People’s Needs Defining Change Health Services Change Guide
Template 6.2.7: Team Diagnostic (continued)
Chrome Web Store
It looks like you haven't installed the Fill Chrome Extension Add to Chrome