Transport clients who are undergoing kidney dialysis and/or cancer treatments.
Transport a client that undergoing physical therapy and/or counseling. (case by case)
Transport any clients that have an open wound that seems to be uncared for and/or leaking bodily fluids.
Transport clients from any medical facility unless the Fort Sill Apache CHR program transported them there to
begin with. If a client was transported to a medical facility by ambulance, family member, or other form of
transportation, we will not be responsible for that clients return.
Transport a non-Fort Sill Apache tribal member from another “service area”, unless it has been approved from
that clients CHR “service area” Coordinator (Wichita, Apache, Caddo etc.) Only then depending on availability.
Transport when road conditions are hazardous or predicted to be hazardous, especially during inclement weather.
Transport on surgery day. If Anesthetic is being used during the surgery then the CHR program will not be
transporting. The CHR will transport on all appointments leading up the surgery (if available) but not on surgery
Procedures, CHR and Clients Responsibilities.
The CHR program has some responsibilities to help you in any way that they can and make the services as easy,
understandable and comforting as possible.
The CHR will transport, pick up and/or drop off RX and/or medical supplies
The CHR can transport another Fort Sill Apache employee when approved by the Coordinator and
The CHR will assist on scheduling Dr. appointments if the client is having a hard time doing so. (ex:
vision/hearing is impaired)
The CHR will be with the client the whole time (with prior approval) during the transport if need be for
support and communication/understanding needs. (ex: vision/hearing is impaired)
If the client gets admitted into the hospital the CHR will be with the client until the family is contacted about
the admission and to inform them of the situation if client is unable to.
The client must give over the phone and/or in application form (including but not limited to) full name, DOB,
address (directions to home if needed) phone number, CDIB, IHS chart numbers, proof of residence, list of
current RX being taken and emergency contact information. All clients are required to fill out the CHR
transportation application before services are provided.
The client will only utilize one CHR program. In the event it is discovered that the client is scheduling a
transport with more than one CHR program for unnecessary reasons, that client will be terminated from the
program for abuse of the CHR programs.
It is the client’s responsibilities to reschedule any missed appointments, with the medical facility and with the
CHR program if transportation is needed.
The CHR program will be notified of the needs for transportation at least three (3) days prior to appointment date. If
transportation is unavailable, the CHR program will refer the client to other CHR programs in the area and/or assist the
client with arranging another form of transportation as needed.
The Fort Sill Apache CHR program does implement the Probationary /Suspension Status for the “NO CALL, NO
SHOW” probation. Clients who miss a scheduled transport without notification,
“no call no show” = SUSPENSION FOR 30 DAYS ( client will not be eligible for transport for the next
“no call no show” = SUSPENSION FOR 60 DAYS (client will not be eligible for transport for the next 60
“no call no show” = PERMANENT SUSPENSION FROM CHR PROGRAM.
The client will secure all pets on premises, and make sure there are no hazardous conditions in and around the
home from which the client will be picked up and dropped off. If pets are not secure or if the CHR realizes a