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Survey Dets Exec Comm

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As of July 1, 2009, the SBCCD Distributed Education and Technology Services (DETS) division reorganized its
technology service structures and associated committee structures. This survey of the DETS Executive Committee is
intended to begin the formal assessment of the effecs of that reorganization. The user community will also be surveyed in
early fall.
Please read each of the following questions carefully, think about your answer, and then enter your response. Finishing
the whole survey should take no more than about 10 minutes, though it could be more if you choose to make lengthy
comments.
Please finish the survey in one sitting; if you leave before clicking the "Done" button, all your responses will be lost, and
you will have to start over.
Please submit your completed survey no later than Friday, August 13.
Just click "Next" to go to the next page. When you have answered all the questions, click "Done" to submit your survey,
then close your browser window.
Thank you for participating in this important effort to improve DETS services!
1. Introduction
1. Compare DETS services in 2008
-
09, before the reorganization, to DETS services now.
How has each of the following aspects of those services changed since the
reorganization, in your opinion?
2. If you marked “Much better” or “Somewhat better” for any aspects of service above,
please give one or more specific examples of improvement for each of those aspects in
the corresponding box below. (You may enter up to 1000 characters in each box.)
2. Evaluation and Comments
Much worse
Somewhat worse
About the same
Somewhat better
Much better
No opinion
Clarity of technology service
roles at the COLLEGES
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Clarity of technology service
roles at the DISTRICT
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Coordination of technology
services at the COLLEGES
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Coordination of technology
services at the DISTRICT
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Quality of technology
services at the COLLEGES
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Quality of technology
services at the DISTRICT
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Overall DETS
responsiveness to the needs
of the COLLEGES
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Overall DETS
responsiveness to the needs
of DISTRICT
-
level
operations
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Clarity of technology
service roles at the
COLLEGES
Clarity of technology
service roles at the
DISTRICT
Coordination of technology
services at the COLLEGES
Coordination of technology
services at the DISTRICT
Quality of technology
services at the COLLEGES
Quality of technology
services at the DISTRICT
Overall DETS
responsiveness to the needs
of the COLLEGES
Overall DETS
responsiveness to the needs
of DISTRICT
-
level
operations
3. If you marked “Much worse” or “Somewhat worse” for any aspects of service above,
please give one or more specific examples of improvement for each of those aspects in
the corresponding box below. (You may enter up to 1000 characters in each box.)
4. If you have any specific suggestions for improving the responsiveness of DETS
services to the needs of the colleges or of district
-
level operations, please enter them
here.
5. If you have any other comments about DETS services, the reorganization, or this
survey, please enter them here.
Thank you again for contributing to this survey.
Clarity of technology
service roles at the
COLLEGES
Clarity of technology
service roles at the
DISTRICT
Coordination of technology
services at the COLLEGES
Coordination of technology
services at the DISTRICT
Quality of technology
services at the COLLEGES
Quality of technology
services at the DISTRICT
Overall DETS
responsiveness to the needs
of the COLLEGES
Overall DETS
responsiveness to the needs
of DISTRICT
-
level
operations
5
5
6
6
5
5
6
6
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Completed 24 February 2020

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