5000 Austell-Powder Springs Road, Suite 105
Austell, Georgia 30106-2427
Stormwater User Fee Charge Inquiry/Review Fact Sheet
Applicability
This applies to all properties billed in November 2013 covering the period beginning
January 1, 2014 and ending December 1, 2014.
Stormwater User Fee Charge Review
A customer’s Stormwater User Fee Charge has been determined using the records from
the City’s utility billing database, aerial photographs, and field visits where necessary.
Using this data, we have calculated the total impervious area of improvements such as
buildings, pavements, sidewalks, etc. on your property. The Stormwater Utility has
determined that 3,100 square feet as an Equivalent Residential Unit (ERU) and all
stormwater user fees are determined in terms of the number of ERUs.
The stormwater user fee is calculated as follows:
1. All single-family customers are charged a flat rate of $48.00 per year.
2. Non-single family customers are charged $48.00 per ERU per year for every 3,100
square feet of impervious surface.
3. Undeveloped properties are not charged a stormwater user fee.
4. Additions to any commercial or industrial building, including newly constructed
parking areas, will have an impact on any increased fees.
All of the above fees are charged via the annual City property tax bill.
If a customer believes that their Stormwater User Fee was calculated incorrectly, the
form on the reverse side can be completed to request a review of the fee and sent to the
address at the top of this sheet. The review application may be e-mailed to
duane@austell.org or faxed to (678) 264-1522.
Upon receipt of the request, the City will review your property’s billing account data and
conduct additional research (as necessary) to establish the correct amount of impervious
area and the resulting stormwater user fee. The request for Stormwater User Fee
Review includes permission for City personnel to enter the customer’s property to verify
and measure existing improvements. If the customer has been billed incorrectly, any
fees received over the correct charge amount will be refunded. However, if the City finds
that the account has been under charged, the Stormwater User Fee will be adjusted
upward, and the customer will be responsible for the new fee. For more information,
customers may contact City Staff at (770) 944-4325.