FACILITY
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
STATEMENT ACKNOWLEDGING REQUIREMENT TO REPORT SUSPECTED
ABUSE OF DEPENDENT ADULTS AND ELDERS
NOTE: RETAIN IN EMPLOYEE/ VOLUNTEER FILE
NAME
POSITION
California law REQUIRES certain persons to report known or suspected abuse of dependent adults or
elders. As an employee or volunteer at a licensed facility, you are one of those persons - a “mandated
reporter.”
PERSONS WHO ARE REQUIRED TO REPORT ABUSE
Mandated reporters include care custodians and any person who has assumed full or intermittent
responsibility for care or custody of an elder or dependent adult, whether or not paid for that
responsibility (Welfare and Institutions Code (WIC) Section 15630(a)). Care custodian means an
administrator or an employee of most public or private facilities or agencies, or persons providing care
or services for elders or dependent adults, including members of the support staff and maintenance
staff (WIC Section 15610.17).
PERSONS WHO ARE THE SUBJECT OF THE REPORT
Elder means any person residing in this state who is 65 years of age or older (WIC Section
15610.27). Dependent Adult means any person residing in this state, between the ages of 18 and
64, who has physical or mental limitations that restrict his or her ability to c arry out normal activities or
to protect his or her rights including, but not limited to, persons who have physical or developmental
disabilities or whose physical or mental abilities have diminished because of age and those admitted
as inpatients in 24-hour health facilities (WIC Section 15610.23).
REPORTING RESPONSIBILITIES AND TIME FRAMES
Any mandated reporter, who in his or her professional capacity, or within the scope of his or her
employment, has observed or has knowledge of an incident that reasonably appears to be abuse or
neglect, or is told by an elder or dependent adult that he or she has experienced behavior constituting
abuse or neglect, or reasonably suspects that abuse or neglect occurred, shall complete form SOC
341, “Report of Suspected Dependent Adult/Elder Abuse” for each report of known or suspected
instance of abuse (physical abuse, sexual abuse, financial abuse, abduction, neglect (self-neglect),
isolation, and abandonment) involving an elder or dependent adult.
Reporting shall be completed as follows:
If the abuse occurred in a Long-Term Care (LTC) facility (as defined in WIC Section
15610.47) and resulted in serious bodily injury (as defined in WIC Section 15610.67), report
by telephone to the local law enforcement agency immediately and no later than two (2) hours
after observing, obtaining knowledge of, or suspecting physical abuse. Send the written
report to the local law enforcement agency, the local Long-Term Care Ombudsman Program
(LTCOP), and the appropriate licensing agency (for long-term health care facilities, the
California Department of Public Health; for community care facilities, the California
SOC 341A (3/15) PAGE 1 OF 4
Department of Social Services) within two (2) hours of observing, obtaining knowledge of, or
suspecting physical abuse.
If the abuse occurred in a LTC facility, was physical abuse, but did not result in serious bodily
injury, report by telephone to the local law enforcement agency within 24 hours of observing,
obtaining knowledge of, or suspecting physical abuse. Send the written report to the local law
enforcement agency, the local LTCOP, and the appropriate licensing agency (for long-term
health care facilities, the California Department of Public Health; for community care facilities,
the California Department of Social Services) within 24 hours of observing, obtaining
knowledge of, or suspecting physical abuse.
If the abuse occurred in a LTC facility, was physical abuse, did not result in serious bodily
injury, and was perpetrated by a resident with a physician's diagnosis of dementia, report by
telephone to the local law enforcement agency or the local LTCOP, immediately or as soon as
practicably possible. Follow by sending the written report to the LTCOP or the local law
enforcement agency within 24 hours of observing, obtaining knowledge of, or suspecting
physical abuse.
If the abuse occurred in a LTC facility, and was abuse other than physical abuse, report by
telephone to the LTCOP or the law enforcement agency immediately or as soon as
practicably possible. Follow by sending the written report to the local law enforcement
agency or the LTCOP within two working days.
If the abuse occurred in a state mental hospital or a state developmental center, mandated
reporters shall report by telephone or through a confidential internet reporting tool
(established in WIC Section 15658) immediately or as soon as practicably possible and
submit the report within two (2) working days of making the telephone report to the
responsible agency as identified below:
If the abuse occurred in a State Mental Hospital, report to the local law enforcement
agency or the California Department of State Hospitals.
If the abuse occurred in a State Developmental Center, report to the local law
enforcement agency or to the California Department of Developmental Services.
For all other abuse, mandated reporters shall report by telephone or through a confidential
internet reporting tool to the adult protective services agency or the local law enforcement
agency immediately or as soon as practicably possible. If reported by telephone, a written or
an Internet report shall be sent to adult protective services or law enforcement within two
working days.
PENALTY FOR FAILURE TO REPORT ABUSE
Failure to report abuse of an elder or dependent adult is a MISDEMEANOR CRIME, punishable by
jail time, fine or both (WIC Section 15630(h)). The reporting duties are individual, and no supervisor
or administrator shall impede or inhibit the reporting duties, and no person making the report shall be
subject to any sanction for making the report (WIC Section 15630(f)).
CONFIDENTIALITY OF REPORTER AND OF ABUSE REPORTS
The identity of all persons who report under WIC Chapter 11 shall be confidential and disclosed only
SOC 341A (3/15) PAGE 2 OF 4
among APS agencies, local law enforcement agencies, LTCOPs, California State Attorney General
Bureau of Medi-Cal Fraud and Elder Abuse, licensing agencies or their counsel, Department of
Consumer Affairs Investigators (who investigate elder and dependent adult abuse), the county District
Attorney, the Probate Court, and the Public Guardian. Confidentiality may be waived by the reporter
or by court order. Any violation of confidentiality is a misdemeanor punishable by jail time, fine, or
both (WIC Section 15633(a)).
DEFINITIONS OF ABUSE
Physical abuse means any of the following: (a) Assault, as defined in Section 240 of the Penal Code;
(b) Battery, as defined in Section 242 of the Penal Code; (c) Assault with a deadly weapon or force
likely to produce great bodily injury, as defined in Section 245 of the Penal Code; (d) Unreasonable
physical constraint, or prolonged or continual deprivation of food or water; (e) Sexual assault, that
means any of the following: (1) Sexual battery, as defined in Section 243.4 of the Penal Code; (2)
Rape, as defined in Section 261 of the Penal Code; (3) Rape in concert, as described in Section
264.1 of the Penal Code; (4) Spousal rape, as defined in Section 262 of the Penal Code; (5) Incest,
as defined in Section 285 of the Penal Code; (6) Sodomy, as defined in Section 286 of the Penal
Code; (7) Oral copulation, as defined in Section 288a of the Penal Code; (8) Sexual penetration, as
defined in Section 289 of the Penal Code; or (9) Lewd or lascivious acts as defined in paragraph (2) of
subdivision (b) of Section 288 of the Penal Code; or (f) Use of a physical or chemical restraint or
psychotropic medication under any of the following conditions: (1) For punishment; (2) For a period
beyond that for which the medication was ordered pursuant to the instructions of a physician and
surgeon licensed in the State of California, who is providing medical care to the elder or dependent
adult at the time the instructions are given; or (3) For any purpose not authorized by the physician and
surgeon (WIC Section 15610.63).
Serious bodily injury means an injury involving extreme physical pain, substantial risk of death, or
protracted loss or impairment of function of a bodily member, organ, or of mental faculty, or requiring
medical intervention, including, but not limited to, hospitalization, surgery, or physical rehabilitation
(WIC Section 15610.67).
Neglect (a) means either of the following: (1) The negligent failure of any person having the care or
custody of an elder or a dependent adult to exercise that degree of care that a reasonable person in a
like position would exercise; or (2) The negligent failure of an elder or dependent adult to exercise that
degree of self care that a reasonable person in a like position would exercise. (b) Neglect includes,
but is not limited to, all of the following: (1) Failure to assist in personal hygiene, or in the provision of
food, clothing, or shelter; (2) Failure to provide medical care for physical and mental health needs. No
person shall be deemed neglected or abused for the sole reason that he or she voluntarily relies on
treatment by spiritual means through prayer alone in lieu of medical treatment; (3) Failure to protect
from health and safety hazards; (4) Failure to prevent malnutrition or dehydration; or (5) Failure of an
elder or dependent adult to satisfy the needs specified in paragraphs (1) to (4), inclusive, for himself
or herself as a result of poor cognitive functioning, mental limitation, substance abuse, or chronic poor
health (WIC Section 15610.57).
Financial abuse of an elder or dependent adult occurs when a person or entity does any of the
following: (1) Takes, secretes, appropriates, obtains, or retains real or personal property of an elder or
dependent adult for a wrongful use or with intent to defraud, or both; (2) Assists in taking, secreting,
appropriating, obtaining, or retaining real or personal property of an elder or dependent adult for a
wrongful use or with intent to defraud, or both; or (3) Takes, secretes, appropriates, obtains, or
SOC 341A (3/15) PAGE 3 OF 4
retains, or assists in taking, secreting, appropriating, obtaining, or retaining, real or personal
property of an elder or dependent adult by undue influence, as defined in Section 15610.70
(WIC Section 15610.30(a)).
Abandonment means the desertion or willful forsaking of an elder or a dependent adult by
anyone having care or custody of that person under circumstances in which a reasonable
person would continue to provide care and custody (WIC Section 15610.05).
Isolation means any of the following: (1) Acts intentionally committed for the purpose of
preventing, and that do serve to prevent, an elder or dependent adult from receiving his or her mail
or telephone calls; (2) Telling a caller or prospective visitor that an elder or dependent adult is not
present, or does not wish to talk with the caller, or does not wish to meet with the visitor where the
statement is false, is contrary to the express wishes of the elder or the dependent adult, whether he
or she is competent or not, and is made for the purpose of preventing the elder or dependent adult
from having contact with family, friends, or concerned persons; (3) False imprisonment, as defined
in Section 236 of the Penal Code; or (4) Physical restraint of an elder or dependent adult, for the
purpose of preventing the elder or dependent adult from meeting with visitors (WIC Section
15610.43).
Abduction means the removal from this state and the restraint from returning to this state, or
the restraint from returning to this state, of any elder or dependent adult who does not have the
capacity to consent to the removal from this state and the restraint from returning to this state, or
the restraint from returning to this state, as well as the removal from this state or the restraint from
returning to this state, of any conservatee without the consent of the conservator or the court (WIC
Section 15610.06).
AS AN EMPLOYEE OR VOLUNTEER OF THIS FACILITY, YOU MUST COMPLY WITH THE DEPENDENT
ADULT AND ELDER ABUSE REQUIREMENTS, AS STATED ABOVE. IF YOU DO NOT COMPLY, YOU MAY
BE SUBJECT TO CRIMINAL PENALTY. IF YOU ARE A LONG-TERM CARE OMBUDSMAN, YOU MUST
COMPLY WITH FEDERAL AND STATE LAWS, WHICH PROHIBIT YOU FROM DISCLOSING THE
IDENTITIES OF LONG-TERM RESIDENTS AND COMPLAINANTS TO ANYONE UNLESS CONSENT TO
DISCLOSE IS PROVIDED BY THE RESIDENT OR COMPLAINANT OR DISCLOSURE IS REQUIRED BY
COURT ORDER (Title 42 United States Code Section 3058g(d)(2); WIC Section 9725).
I, , have read and understand my responsibility to report known or
suspected abuse of dependent adults or elders. I will comply with the reporting requirements.
SIGNATURE
DATE
SOC 341A (3/15) PAGE 4 OF 4
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