Page 2 of 4 Revised May 2016
to disconnection. A Premise Visit Charge shall be assessed to the User’s account for water and/or sewer service disconnection. A
reconnection charge shall then be applied to the User’s account for reconnection of water and/or sewer service, whether for nonpayment
and/or at the User’s request. Payment of all service charges and fees must be received by 4:00 p.m. of the regularly scheduled workday
in order to have water and/or sewer service reconnected. Any reconnections performed after regular business hours, on weekends, or
holidays shall be assessed an after hours premium. The User understands and agrees that the County shall not be liable for the delivery
of the mail through the USPS. If the User does not receive his or her billing statement within a reasonable period of time, it shall be the
responsibility of the User to either make payment (approximate) to the County, including account number on all checks, or to contact the
County’s Public Utilities Department to obtain another copy of the User’s billing statement or to acquire a current account balance due to
the County, at which time the User shall make payment in full.
The above referenced penalties and service charges may be appealed by the User, in writing, if so desired. To do so, the User must
submit a completed Sewer Users Appeal form to the Public Utilities Department. Upon receipt, the form shall be reviewed by County
staff. A decision shall be rendered within fifteen (15) working days to the User. This decision shall be final.
TERMS SPECIFIC TO THE USER AS A PROPERTY OWNER
Wastewater may not be directed into the Sewer Collection System until the Property Owner receives an approved final plumbing and/or
building inspection by the appropriate building inspections office within the County and the County Sewer Collection System is available
for use. The User shall commence to use an available County Sewer Collection System immediately upon receipt of said final approvals
by the appropriate building inspections office and execution of a Sewer Service Agreement. Once a Sewer Service Agreement has been
executed by the User, sewer charges shall commence on the day that the service is made available, regardless of whether or not the
User connects to the system.
The Property Owner agrees that no other present or future source of sewer shall be connected to any sewer lines served by the County’s
public Sewer Collection System. Any Property Owner found to be in noncompliance with these Rules and Regulations may have water
and/or sewer service(s) terminated, if deemed necessary by the County, until such time the illicit connection is eliminated.
The County shall install, at the Property Owner’s expense, a service connection from a sewer main or a vacuum sewer pit located in the
right-of-way to the property line (or easement line if the main is located in a designated utility easement). This portion of the service shall
terminate with either a cleanout for gravity services or a shutoff valve and valve box for 2” or smaller force main grinder pump services.
The County shall own and maintain this portion of the service as indicated on the County standard details and shall have exclusive rights
to use of the sewer cleanout and/or shutoff valves on this portion of the service line. The portion of the service line on private property
and not within a designated utility easement shall be treated as follows:
Gravity Service Lines on Private Property Outside of a Designated Utility Easement
The portion of gravity service lines, including those tributary to a vacuum pit, on private property shall be installed and maintained by the
property owner at his/her own expense. Typically, the first sewer cleanout from the public Sewer Collection System designates the
division of responsibility with responsibility from the first cleanout to the dwelling, or point of use, being the Property Owner’s. In the event
that a vacuum pit is installed on private property, the Property Owner is responsible for the entire portion of the gravity service line serving
the parcel that the vacuum pit is installed on. In the event that an adjacent property is served by the same vacuum pit, a cleanout will be
installed at the property line of the other parcel(s) to be served and the portion of the service line from the vacuum pit to the adjacent
property will be maintained by the County.
Owner-Permitted Commercial 2” or Smaller Force Main Grinder Pump Service Lines on the Property Owner’s Side of the Shutoff Valve
and Valve Box
Commercial 2” or smaller force main grinder pump services and associated pump stations (other than select commercial installations per
County Rules and Regulations) on the Property Owner’s side of the shutoff valve and valve box shall be permitted, installed, and
maintained by the Property Owner at his/her own expense in accordance with Brunswick County and North Carolina regulations. The
Property Owner hereby grants to the County, its successors and assigns, a perpetual utility service line easement in, over, under and
upon the Property Owner’s land for the purpose of installing a valve box adjacent to the right-of-way to house a check valve and shutoff
valve. The service line easement shall extend a distance of fifteen (15) feet in all directions from the valve box, service line(s) and other
appurtenances.