Phone: 603-647-1147 (F): 1-866-978-7868 email@example.com www.HRCTS.com 111 Charles St Manchester,
SET UP YOUR ONLINE ACCOUNT
Go to our Online Account Setup page
http://hrcts.com/setup for instructions on
retrieving your username, creating an account
password, and entering new user security
questions to complete your online account
Note: Your online account will be available to
you within 30 days of your plan effective date.
If you already have an account you can login directly from https://employee.hrcts.com
TROUBLE ACCESSING YOUR ACCOUNT?
1. Your password must be a minimum of six characters, and is case sensitive.
2. When resetting your password, the answers to your security questions are case sensitive.
3. Password History: Your password must not be one of your last 12 passwords used.
4. Account Inactivity: After 180 days of inactivity, you must follow the password reset
process in order to access your account again.
HRCTS MOBILE APP:
Download the HRC Total Solutions App and check your balance and final filing date, submit claims,
and upload receipts on any Android or iOS device.
View all claims requiring receipts, and submit new receipts by taking a picture with your mobile
SMS TEXT ALERTS
SMS text message alerts are available for all mobile devices on AT&T, Sprint,
Verizon, US Cellular and T-Mobile networks! You can opt in/out via the
Consumer Portal and configure which alerts you prefer to receive by
selecting “Update Notification Settings” under the Statements &
Notifications tab. Some alert options include:
AUTOMATIC PHONE SYSTEM
You can access your available balance, final filing date, final service date, eligible amount, and
your most recent transactions all from a toll-free automated phone service!
This service is available 24/7 to all participants enrolled in an FSA, DCA, HRA, or HSA plan. Just
select option 6 when calling HRCTS, or you can reach this service directly by calling (877) 415-
You will need to have a phone number on file in your online account, along with your ZIP code,
in order to use this service.
Receipts Needed for Debit Card