COMPLAINANT INFORMATION (All fields are required)
Name of Complainant:
Affiliation with the college or university named below:
SARA Complaint Resolution Form
Portal Agency: South Dakota Board of Regents
306 E. Capitol Avenue, Pierre, SD 57501
This form is for any current student or former student enrolled in an online degree program
who is filing a complaint against a South Dakota-based degree-granting institution
approved under the State Authorization Reciprocity Agreement (SARA). Complaints that
can be resolved under this process include:
• An allegation that a postsecondary institution does not meet the state authorization
requirements in SDCL ch 13-48 (will be forwarded to Secretary of State);
• An allegation that a postsecondary institution violated deceptive trade practices and
consumer protections guaranteed by SDCL ch 37-24 (will be forwarded to Consumer
Affairs Division of the Office of the South Dakota Attorney General), or;
• An allegation raised by a distance education student that a SARA institution does
not meet standards established by the institution’s accrediting agency or SARA.
Note: Complaints involving student grades or student conduct violations are governed entirely
by institutional policy.
Complainants must first go through the institution’s complaint process before the
complaint is brought to the SARA Coordinator.