(Replaces Information on Page 25 of 2010-2012 Graduate School Bulletin)
ACADEMIC GRIEVANCE PROCEDURES
FOR GRADUATE STUDENTS
Each student at Southern University may seek redress in academic decisions when they believe
the decision is unfair or ungrounded. It is the purpose of this grievance procedure to provide
prompt and equitable resolution to student academic grievances. Classroom related matters
should be subjected to these procedures only when the grievance cannot be settled in the
ordinary course of immediate post-class discussion.
PROCEDURE FOR OBTAINING REDRESS TO GRIEVANCES
At every level of administrative review, a grievance must show date of submission, date
received by the reviewing level, date of response by the reviewing level, and the
signatures of the person filing the grievance and the responding party.
A. Grievance forms are available in Office of Graduate Studies, Room 1055 T. H. Harris Hall
or may secured from the Graduate School’s website (www.subr.edu). The student shall submit a
grievance in writing to the immediate supervisor at which the incident occurred. The completed
form, with all supporting documents, shall be submitted within ten (10) working days subsequent
to the occurrence of the incident precipitating the grievance. Grievances must be filed at the
departmental and college level within the academic area where the incident occurred.
Procedures for filing a grievance at all levels of the administrative hierarchy and the order
of filing a grievance are as follows: (1) Department Chair or Director, (2) Dean of the
Student’s College; (3) Dean of the Graduate School and/or Graduate Council, (4) Office of
Academic Affairs and (5) Office of the Chancellor.
B. The immediate supervisor shall meet with the student and respond expeditiously, in
writing, to the grievance submitted, but no later than ten (10) working days after receipt of
the grievance. The number of days (ten working days) indicated at each step shall be
considered a maximum, and every effort will be made to expedite the process. The time
limits specified shall apply to both the person filing the grievance and the administration,
and may be extended by mutual written agreement.
C. If the grievance is not resolved, the student may seek redress within ten (10) working
days at the next level in the administrative hierarchy. The ten (10) working days begin at
the time that the student is informed, in writing, of the decision of the administrative level at
which the grievance is being reviewed. However, the time limits may be extended by mutual
written agreement.
D. In the absence of a resolution to the grievance at any level, the person filing the
grievance may seek redress at the next level in the administrative hierarchy within ten (10)
working days following the written decision by the level of review. If the grievance is not
resolved at the Office of Academic Affairs’ level, the grievance, with all supporting documents
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including responses and decisions at each level, will be forwarded by the Office of Academic
Affairs to the Office of the Chancellor for review. The Chancellor (or designee) shall meet with
the student and shall respond in writing to the grievance no later than ten (10) working days
after receipt of the grievance.
ORDER OF ADDRESSING GRIEVANCES
1. A special conference between the faculty member involved and the student should be
arranged under optimum conditions, within ten working days of the occurrence of the
alleged problem.
2. If the matter remains unresolved, it should be brought before the faculty member’s chair
and dean of the college, with a summary of the faculty member’s and the student’s
positions and a decision should be rendered. The chair in consultation with the dean
should then appoint a departmental grievance committee to review and resolve the matter
within ten working days.
3. If no resolution is possible at this level, the matter should be brought to the Graduate
Dean with a summary of the decision rendered by the departmental committee and the
chair and dean’s recommendations. The college dean will refer the matter to the
Graduate Dean and/or Graduate Council for review and resolution.
4. As a final academic review, the matter may be brought to the Office of Academic Affairs,
if it cannot be resolved by the Graduate Dean or Graduate Council. It must, however, be
accompanied by the dean and/or council’s recommendations.
It is suggested that these procedures be used sparingly. When it is necessary to file a
grievance, all the skills in human relations should be mustered to effect an equitable and
lasting solution at a level as close to the originating source as possible.
These operational procedures are designed to bring greater order and effectiveness to the
teaching/learning process. They should be recognized as guides to the enhancement of
excellence in the academic program and are expected to be followed whenever a grievance
exists.
ACADEMIC DISHONESTY
Academic dishonesty is an offense against the University. A student who has committed an act
of academic dishonesty has failed to meet a basic requirement of satisfactory academic
performance. Thus, academic dishonesty is not only a basis for disciplinary action, but it is also
relevant to the evaluation of students’ performance levels. This form is NOT to be used for
academic dishonesty. Academic dishonesty cases are handled in accordance with the Southern
University and A&M College Code of Student Conduct.
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ACADEMIC GRIEVANCE FORM
FOR GRADUATE STUDENTS
(Please Type)
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Department/Unit Where Incident Occurred Date
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Student’s Name Student’s ID Student’s Department
Submitted to: _____________________________________ ________________________
Name of Immediate Supervisor Position
1) In the space provided below, please record the specifics of your grievance, including the date
and time the incident occurred and name(s) of person(s) knowledgeable about the incident.
Attach additional sheets if needed and all supporting documentation.
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2) Relief sought, or desired action:
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Signature of Person Filing Grievance: ______________________ Date: ___________________
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RESPONSES
STEP ONE
Decision of the Department Head:
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Signature of the Department Head: ____________________________ Date ______________
STUDENT ANSWER (Check one, sign and date)
[ ] I am satisfied with the answer to my grievance. Date ______________
[ ] I am not satisfied with the answer to my grievance and wish to take it to the next step.
Date ______________
Signature of Person Filing Grievance: ______________________ Date: ___________________
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STEP TWO
Decision of the Dean of the Student’s College:
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Signature of the Dean: ________________________________ Date ______________
STUDENT ANSWER (Check one, sign and date)
[ ] I am satisfied with the answer to my grievance. Date ______________
[ ] I am not satisfied with the answer to my grievance and wish to take it to the next step.
Date ______________
Signature of Person Filing Grievance: ______________________ Date: ___________________
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STEP THREE
Decision of the Dean of the Graduate School and/or Graduate Council
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Signature of the Dean: ________________________________ Date ______________
STUDENT ANSWER (Check one, sign and date)
[ ] I am satisfied with the answer to my grievance. Date ______________
[ ] I am not satisfied with the answer to my grievance and wish to take it to the next step.
Date ______________
Signature of Person Filing Grievance: ______________________ Date: ___________________
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STEP FOUR
Decision of the Office for Academic Affairs:
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Signature From the Office for Academic Affairs: ______________________ Date ___________
STUDENT ANSWER (Check one, sign and date)
[ ] I am satisfied with the answer to my grievance. Date ______________
[ ] I am not satisfied with the answer to my grievance and wish to take it to the next step.
Date ______________
Signature of Person Filing Grievance: ______________________ Date: ___________________
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STEP FIVE
Decision of the Chancellor (or designee):
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Signature of the Chancellor: ____________________________ Date ______________________
STUDENT ANSWER (Circle one, sign and date)
[ ] I am satisfied with the answer to my grievance. Date ______________
[ ] I am not satisfied with the answer to my grievance and wish to take it to the next step.
Date ______________
Additional sheets may be used as needed to explain the grievance and/or any decision.
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