Tuition Refund Policy
If you drop a course on or before the 21
st
day (end of the third week) following the course start date, you will
receive a 100% reversal of the tuition charge. This date is approximated as the “Last Day to Drop without Tuition
Charge” in the academic calendar. (Courses of less than eight-week’s duration may have a shorter period in which a
100% reversal will be available.) If the reversal results in a tuition credit, this credit will remain on your GGU
student account. If you wish the funds to be remitted to you, you must submit a request in writing by mail, fax, or
email to:
Office of Student Accounting Services Phone: 415-442-7839
Golden Gate University Email: sas@ggu.edu
536 Mission St. Fax: 415-442-7819
San Francisco, CA 94105
If you paid by credit card, the refund will be credited back to the same card. Refunds will not be processed during
the first 30 business days following the beginning of a trimester.
If you withdraw from a course after the 21
st
day following the course start date, you will receive no reversal of
tuition charges, even if you add another course – including a different section of the dropped course.
All fees are non-refundable except in the event the university cancels a course. No refunds will be made by virtue of
curtailment of services brought about as a result of strikes, acts of God, civil insurrection, riots or the threats
thereof, or other causes beyond the control of the university.
If you are withdrawing from a course after “Last Day to Drop without Tuition Charge” and want the tuition charge
reversed, you may submit a Student Financial Petition. In order for your petition to be approved, you must submit
documentation substantiating a serious, unforeseen circumstance which prevented you from dropping the course
before the refund deadline or that prevents you from paying for the course.
Withdrawal Policy
You may withdraw from a sixteen-week trimester course through its fourteenth week of instruction and an eight-
week term course through its seventh week of instruction, as specified in the academic calendar. Non-standard
course sections will vary from these deadlines.
“W” Grade Drop Policy
Following the “Last Day to Drop without Tuition Charge,” courses from which students withdraw are assigned "W"
grades, which appear on students’ official transcripts; the only exceptions are when courses are canceled by the
university or when students are moved from one section to another section of the same course by the
administration.
Financial Aid Recipients
Courses from which students withdraw after the “Last Day to Drop without Tuition Charge” are included in the
attempted units for evaluating financial aid recipients for Satisfactory Academic Progress (SAP). Consequently,
financial aid recipients should consult with their Financial Aid Advisors before adding or dropping courses to
understand the ramifications.
Credit/No Credit (Pass/Fail) Grading Election Policies
Students may take courses on a credit/no credit (pass/fail) grading basis under limited circumstances, as described
in the “Credit/No Credit Grade Option” section of the Golden Gate University Catalog. Prior to making the credit/no
credit grading declaration, students must obtain the permission of their student services advisor. Students must
declare credit/no credit status no later than the end of the fourteenth week for a trimester course and the end of the
seventh week for an eight-week term course, as specified in the Academic Calendar.
Contact Information
If you have questions about registration issues or the Withdrawal Policy, please contact:
Registrar’s Office Phone: 415-442-7222
Golden Gate University Email: registration@ggu.edu
536 Mission St. Fax: 415-442-7223
San Francisco, CA 94105