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Refund Policy and Procedures
Office of Enrollment Services
Students are eligible for refunds for the following:
Overpayment of Tuition Fees
Credit on Account
Tuition Deposits (note Tuition deposits are only refundable for visa denials. A non-
refundable fee of $316 will be withheld)
Payments through cash, cheque or money order:
Refunds will normally be issued by cheque directly to the student.
Exceptions may be made with the written authorization of the student, or in
the case of where a business/employer has a direct billing arrangement with
the university.
A student may request a refund to be issued to a third party providing there is
evidence that the original payment was made by that party. (eg a cheque in
another person's name, a wire transfer from another party, or if payment by the
third party was witnessed.) We will as a practice make a note of a third party
payment on our documentation.
*Students will indicate any special instructions on the Vancouver refund form.
Payment by Credit Card
All refunds for payments made by credit card will be refunded directly
back to the credit card from which the payment was made
Delivery Method
Refunds by Cheque will be sent via courier unless otherwise specified by the student.
Students will be responsible for any special delivery arrangements (eg courier and any
special delivery charges will be deducted from the refunded amount). The request for
special arrangements must be done at the time the refund request is made. Once a
cheque is issued, the amount cannot be adjusted.
It will normally take between 5 and 8 weeks from the time the completed refund form is
received by the Enrollment Services Office in Vancouver to process the refund. If the form
is not complete, the process will take longer.
Payment by Wire Transfers
Refunds for payments made by wire transfers will normally be refunded by wire
transfer to the same account from which it was originated.
Flywire (Peertransfer)
All payments made through Flywire will be refunded through Flywire
Processing Time