Reactivation and Update Form
Before you start
1. For joint account holders
If you are updating information for a joint account, please complete separate forms individually (i.e. 2 update forms
required, 1 from each account holder)
2. If you have changed your name, nationality, passport details and/or PR status
To update any of these information, please visit our office or any OCBC Branches with this update form and your
original ID.
If you are updating your name, please also bring along your deed poll if your ID does not reflect your current name.
Note
Identification Document (ID) refers to the following:
For Singaporean or Singapore PR
Singapore pink Identification card (NRIC) or Singapore blue Identification card (PR NRIC)
For Singapore Armed Forces (“SAF”) / Singapore Police Force (SPF) / Singapore Civil Defence Force (“SCDF”)
Identification card holders
SAF/SPF/SCDF card and Passport (with more than 6 months validity)
For Malaysians
Malaysia Identification card
For other foreigners (excluding Malaysians)
Passport (with more than 6 months validity)
Reactivation and Update Form
1 Your Particulars
Name of Account Holder (As in our Records)
NRIC / Malaysian IC / Passport no. (As in our Records) Account number(s)
2 Your Request(s)
Please tick 1 or more option(s) applicable to you:
I wish to reset my password OR I wish to apply for an iOCBC Trading Platform Access
Delivery address for new password
Let us know if you need your password to be mailed to an alternate address. This is a one-time use only and your address will not be
updated in our records.
I have lost my Hardware Token or it has run out of battery
You will be automatically enrolled to SMS mode to receive OTP (one-time password) from now on as we no longer issue Hardware
Tokens. Update your mobile number for receiving OTPs here:
+ ( )
I wish to reactivate my trading account (If you also need a new password or wish to enrol to replace your Hardware Token, please
tick the above check boxes as well)
Attach a copy of your ID and fill in your employment details below:
Select only one
Employed
Self-employed
Occupation
Annual income
<S$30,000
S$30,000-S$60,000
S$60,001-S$100,000
S$100,001-S$150,000
S$150,001-S$300,000
>S$300,000
Company name (Compulsory)
Office number (Compulsory)
Are you the business owner/partner? Yes No
Company address
What is the industry of your business?
Postal code
Unemployed
Retiree
Housewife
Student
Others
OR
(School Name)
(Please specify)
Reactivation and Update Form
3 Update your Tax Residency Declaration
What are your Country(ies) of Tax Residence?
Singapore
1
Refer to NRIC for Taxpayer Identification Number (“TIN”).
If NRIC is not the TIN, please specify:
If you were born in the U.S. but are no longer a U.S. Tax
Resident, please provide the following documents:
Certificate of loss of nationality of the U.S
Form I-407
United States of
America
2
Social Security N. (“SSN”)
Other Countries
Please provide information of other tax residency(ies) in the table below:
Country
TIN
If TIN is not available select a reason
TIN is not issued by country TIN is not required by country
Unable to obtain a TIN (Provide reason)
Country
TIN
If TIN is not available select a reason
TIN is not issued by country TIN is not required by country
Unable to obtain a TIN (Provide reason)
Country
TIN
If TIN is not available select a reason
TIN is not issued by country TIN is not required by country
Unable to obtain a TIN (Provide reason)
Country of address outside Tax Residency
Please explain why the country of your residential address differs from the Tax Residency(ies) declared.
This is one of my many addresses
This is the address of a trusted person (e.g. family member, relative, personal assistant)
This is a temporary address (e.g. for studies, work)
Others
Please provide one of the following
documents from ALL of the countries
which you are a tax resident of:
Passport
National identity card
Government issued identity document
3
Please explain why the country of your mailing address differs from the Tax Residency(ies) declared.
This is one of my many addresses
This is the address of a trusted person (e.g. family member, relative, personal assistant)
This is a temporary address (e.g. for studies, work)
Others
4 Update of particulars (If required)
If you have an existing CDP account
Please fill in the CDP Update of Particulars form instead (on page 5 and 6).
If you do not have an existing CDP account
Please update your particulars here. You only need to fill in fields where your details have changed.
Personal particulars
Visit our office or any OCBC Branches with this
update form and your ID to update your personal
particulars.
If your ID does not reflect your current name,
bring along your deed poll.
New Name
New Nationality
New NRIC / Malaysian IC /
Passport number
New Singapore PR Status
Yes No
Reactivation and Update Form
Address
Please attach a copy of your ID OR
If your ID does not reflect your new address,
original/electronic copy of ONE of below
supporting documents as proof of address dated
less than 3 months before this application:
a) Bank statement from any Monetary Authority
of Singapore (“MAS”) licensed bank; OR
b) Central Provident Fund (“CPF”) statement; OR
c) Notice of tax assessment (latest copy from
Inland Revenue Authority of Singapore "IRAS")
New Mailing Address (All statements and correspondence will
be sent to this address)
New Residential Address (If different from above)
Country
Country
Postal Code
Postal Code
Please specify reason (If above residential address differs from mailing address)
Contact details
New Mobile Number (If you have requested for SMS OTP, the
mobile number here should match the number you have provided
on page 1)
+ ( )
New Home Number
+ ( )
New Email Address (e-Statements for Futures/Leverage Forex Account(s) and notifications of e-
Statements for all other accounts will be sent to this new email address)
5 Your declaration and agreement
1. I agree to abide and be bound by OCBC Securities Private Limited (“OSPL”) Standard Trading Terms and Conditions, which I have read, and any amendments,
alterations and additions thereto as may be from time to time be made. A copy of OSPL standard Terms and Conditions is available at www.iocbc.com
2. Without prejudice to the OSPL Standard Trading Terms and Conditions or any terms and conditions or agreement(s) entered into and/or agreed between me and
OSPL, I expressly authorise and permit OSPL to divulge, reveal or disclose any information relating to (a) me, (b) my account(s) opened by and/or maintained with
OSPL (whether held alone or jointly), (c) any transaction or dealings between me and OSPL, (d) this application, (e) the status and/ or any other information or
particulars in OSPL's records which arise out of or in connection with this application, (f) any services granted to me by OSPL, and (g) any other information deemed
necessary by OSPL, to any person at any time and from time to time, including but not limited to Oversea-Chinese Banking Corporation Limited ("OCBC Bank"),
and any of OCBC Bank's subsidiaries, branches, agents, correspondents, agencies or service vendors, suppliers or providers.
3. I hereby unconditionally and irrevocably agree with OSPL that I shall not hold OSPL responsible for any loss or damage suffered by me arising out of or in connection
with: (a) any of my above request(s) ; (b) my failure to furnish OSPL with true accurate and complete information such that OSPL is unable to carry out in part or
in full any of my requests or instructions, and/or (c) otherwise arising in any other way whatsoever out of any of my above request(s). In addition, I also agree to
fully indemnify and hold harmless OSPL at all times from and against all actions, proceedings, claims, demands, charges, damages, payments, costs, expenses,
losses and other liabilities of whatever nature which OSPL may at any time and from time to time sustain, incur or suffer arising out of or in connection with (a) of
OSPL acceding to any of my above request(s); (b) OSPL relying or acting upon any untrue, inaccurate and incomplete information furnished by me, and/or (c)
otherwise in connection with or arising in any other way whatsoever out of, such request(s).
4. I confirm that all the information I have provided is true, accurate and complete and I have not withheld any information. I undertake to keep OSPL informed in
writing, within 30 days, of any changes in circumstances that may cause any of the information in this application to become incorrect or incomplete and also
undertake to provide any other additional information as may be required by OSPL and/or applicable law.
5. I agree and consent to the terms of OSPL’s (i) Data Protection Policy, (ii) FATCA Policy and (iii) CRS Policy, available at https://portal.iocbc.com/help-and-
support/Policies.html or upon request, which may require the reporting of information supplied by me to relevant tax authorities.
Notes:
1. Tax residency is defined by each country’s local tax laws. This may be dependent on factors including, but not limited to, nationality, physical presence, employment and place of abode.
Guidance on tax residency is also available at the following link: https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/tax-residency/
2. Definition of ‘U.S. Tax Resident’
A citizen or permanent resident of the United States (e.g. US Green Card holder or someone who meets the requirements to be considered a resident under the ‘substantial
presence test’); or
Any other person that is not a foreign person (as defined under US federal tax law).
3. Government issued document may include any documents issued by the local law for the purposes of identification and may vary for different jurisdictions. This may include driving license,
employment/residence pass and birth certificate
For OSPL’s Use Only
CS
Multiple
Account(s)
Existing OTP
No
Yes (SMS /
HWT)
Existing
OTP
No
Yes
No CIC
U.S. Person
N Y
If no, any US indicia?
U.S. Nationality Y / N
U.S. Place of birth Y / N
U.S. Contact / Add Y / N
No Change
in Risk rating
No CIC
OTC / SV &
checked by & date:
ASD
Processed By/Date:
Checked By/Date:
Remarks(s):
Signature of Account Holder
Date:
For OSPL use:
2No Chg in Name/ Nat/ ID
2No Change in Add
2US checked
2No chg in Risk rating
2No CIC