Residential Tenancy Branch
Office of Housing and Construction Standards
#RTB-30
Page 3 of 3
FOR MORE INFORMATION:
www.gov.bc.ca/landlordtenant
Public Information Lines: 1-800-665-8779 (toll-free) Greater Vancouver: 604-660-1020 Victoria: 250-387-1602
This is page 3 of a 3-page Notice. The landlord must sign page one of this Notice and must give the tenant every page.
4. INFORMATION FOR TENANTS
You have the right to dispute this Notice within 5 days after you receive it, by filing an Application for Dispute
Resolution with the Residential Tenancy Branch or at a Service BC Office. An arbitrator may extend your time to
file an Application, but only if he or she accepts your proof that you had a serious and compelling reason for not
filing the Application on time.
If you do not file an Application for Dispute Resolution within 5 days, you are presumed to accept that the tenancy
is ending and must move out of the rental unit by the date set out on page 1 of this Notice (you can move out
sooner). If you do not file the Application or move out, your landlord can apply for an Order of Possession.
You may dispute the Notice for specific reasons such as:
• you have proof the rent was paid; or,
• you have an order from an arbitrator giving you permission to keep all or part of the rent; or,
• you held part or all of the rent with prior notice to the landlord, for the cost of emergency repairs.
5. INFORMATION FOR LANDLORDS
If the tenant fails to move out of the rental unit, or if you believe the tenant does not intend to move out and the
tenant’s deadline to dispute this Notice has expired, you can file an Application for Dispute Resolution for an Order
of Possession.
If the tenant applies to dispute this Notice and an arbitrator dismisses the tenant’s application or upholds this
Notice, the arbitrator must grant an Order of Possession for the landlord.
The Direct Request process is completed without either party attending a hearing. Instead the landlord submits:
• An Application for Dispute Resolution by Direct Request (#RTB-12LDR)
• A Direct Request Worksheet (#RTB-46)
• A copy of this Notice (#RTB-30)
• Proof of Service Notice to End Tenancy (#RTB-34)
• A copy of the tenancy agreement (including the addendum, if there is one)
• When payment for utilities is required, a copy of the written demand informing the tenant of the amount
and due date, a copy of related utility bills, and proof of service of the written demand for utilities.
• A copy of all Notices of Rent Increase since the tenancy began, if rent has increased.
The landlord will receive a proceeding package which must be served on the tenant within three days, and send
the proof of service of the package to the Residential Tenancy Branch. An arbitrator will review all documentation
and will make a decision, which is final and binding on both parties. There are limited reason(s) that will be
considered for a review of the decision.
3. INFORMATION FOR LANDLORDS AND TENANTS
The tenant may not withhold rent unless ordered by an arbitrator, or the tenant has paid for emergency repairs and
provided the landlord with receipts and a written description of what happened. If the tenant disputes the Notice, a
hearing will be held. Both parties will have an opportunity to participate. The tenant who accepts the Notice must
move out by the date set out on page 1 of this Notice, or sooner. An error in this Notice or an incorrect move-out
date on this Notice does not make it invalid. An arbitrator can order that the tenancy ends on a date other than the
date specified in this Notice. You MUST NOT physically evict a tenant without a Writ of Possession obtained from
the Supreme Court of British Co-lumbia after an arbitrator has issued an Order of Possession, change the locks
without an arbitrator's order, or seize a tenant's personal property without a court order.
