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RMA REQUEST SERVICE
Please complete this form with all relevant data and email to returns@smeguk.com
Once agreed you will be sent an RMA label, please place this on the item to be returned and our logistics partner will collect this
within 28 days. Once processed back into our warehouse you will receive a credit note against your original invoice.
Smeg Account Number:
Company Name:
Collection Contact (name):
Phone Number:
Email:
Collection Address:
Product Code:
Date of Purchase:
Original PO Number:
Description of Item:
Quantity:
Description of Damage:
Faulty: Y
Description of Fault:
(
If faulty please supply
uplift number provided
by Smeg Customer
Service Team)
Good Stock?: Y
If yes, please state
reason for return:
Product Serial Number:
Date of Delivery:
Smeg Invoice Number:
Uplift number:
Damaged: Y
N
N
N
N
Please note; if you are returning good stock that was correctly processed and delivered by Smeg UK, a re-stocking charge may be applied.
Details of this will be advised when RMA conrmed.
Replacement required: Y
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Completed 13 April 2021

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