M = Meets, P = Partially Meets, D = Doesn’t Meet
BCTC Quality Assurance Checklist for Online Course Design, Development, and Delivery
I. Course Introduction and Overview
1. Includes approved/appropriate Course/Learning Management System Template
2. Provides a welcome announcement that directs students to a clear starting point in the class
3. Includes basic course instructions/resources (for CMS/LMS and/or third party content)
4. Uses a no-show assignment for student completion within 3-7 days of start date
5. Syllabus is uploaded and accessible in a readable format
II. Course Components and Learning Outcomes
1. Follows local college syllabus approval guidelines and procedures
2. Instructor contact information, and some form of virtual office hours
3. Clearly states measureable student learning outcomes/competencies
4. Clearly explains methods for communication and response time for grading
5. Clearly states student expectations and responsibilities
6. Provides details of grading criteria/expectations
7. Includes course schedule/calendar with specific assignments, tests, due dates, etc.
8. Includes specific information about academic dishonesty/plagiarism/honor code
III. Content Organization, Communication, and Structure
1. Navigates easily and is user-friendly with clear instructions about delivery
2. Organizes content into logical folders/units with clearly named titles and descriptions
3. Organizes grade center logically (by category/progression) and includes a final grade column
4. Uses a variety of technologies to facilitate learning including various communication & interaction tools
5. Frequent student-to-student, content-to-student, and faculty-to-student interaction is evident
6. Communication is timely and consistent throughout term (i.e. weekly announcements)
7. Provides course content that is varied for different learning styles
8. Uses appropriate sized images, audio, and video files that use industry standards
9. All external links (if used) work properly and opens to a new browser window
IV. Support, Resources, and Compliance
1. Separates and identifies support for student and academic resources
2. Provides LMS and KCTCS Go Student Services Helpdesk contact information
3. Follows copyright polices including proper citations/website links/digital content
4. Provides appropriate how-to instructions for technology/Internet resources/FAQ utilized
5. Adheres to ADA guidelines (such as ALT Tags, consistent fonts/colors, alternative formats, etc.)
V. Assessment, Evaluation, and Feedback
1. The course provides students with multiple opportunities to track their learning progress
2. Provides students with regular and timely feedback
and activities with critical thinking and problem solving)
New Review Revision Re-Cert
3. Includes course components for student awareness of course progress (Final Grade Column)
4. Utilizes an early warning system/attendance tracking strategies throughout course duration
5. Assessment instructions are written clearly and with sufficient detail to ensure understanding
6. Uses multiple/varied assessments that align with SLOs/competencies (including use of rubrics
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