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About this form
You can’t use this form to initiate a precertification request. To initiate a request, call our Precertification Department or you can
submit your request electronically. Failure to complete this form and submit the medical records we are requesting may result
in the delay of review.
This form replaces all other Varicose Vein Treatment precertification information request documents and forms. This form will help you
supply the right information with your precertification request. You don’t have to use the form. But it will help us adjudicate your
request more quickly.
How to fill out this form
As the patient’s attending physician, you must complete all sections of the form. You can use this form with all Aetna health plans,
including Aetna’s Medicare Advantage plans. You can also use this form with health plans for which Aetna provides certain
management services.
When you’re done
Once you’ve filled out the form, submit it and all requested medical documentation to our Precertification Department by:
We prefer you submit precertification requests electronically. Use our provider portal on Availity® to also upload
clinical documentation, check statuses, and make changes to existing requests. Register today at
availity.com/aetnaproviders.
Precertification- Commercial and Medicare (including expedited) using FaxHub: 1-833-596-0339
o The fax number above (FaxHub) is for clinical information only. Please send specific information that supports
your medical necessity review. Please continue to send all other information (claims etc) to appropriate fax
numbers. Thank you.
Email requests that require photographs to:
o Commercial Plans: VFAXPrecert@aetna.com
o Medicare Advantage Plans: MedicarePrecert@aetna.com
Mail your information to: PO Box 14079 Lexington, KY 40512-4079
PCFX
Varicose Vein Treatment
Precertification Information Request Form
What happens next?
Once we receive the requested documentation, we’ll perform a clinical review. Then we’ll make a coverage determination and let
you know our decision. Your administrative reference number will be on the electronic precertification response.
How we make coverage determinations
If you request precertification for a Medicare Advantage member, we use CMS benefit policies, including national coverage
determinations (NCD) and local coverage determinations (LCD) when available, to make our coverage determinations. If there
isn’t an available NCD or LCD to review, then we’ll use the Clinical Policy Bulletin referenced below to make the determination.
For all other members, we encourage you to review Clinical Policy Bulletin #50: Varicose Veins, before you complete this
form.
You can find the Clinical Policy Bulletins and Precertification Lists by visiting the website on the back of the member’s ID card.
Questions?
If you have any questions about how to fill out the form or our precertification process, call us at:
HMO plans: 1-800-624-0756
Traditional plans: 1-888-632-3862