1. Critical Ideas Identified – Eight-Statement Model Developed
and Approved by the EAC
Based on the 2014 Industry Study results, the researchers
statistically identified the most critical ideas for issuers across
the industry. From this data, the information was further
compressed to reveal eight ideas or statements, which form the
study statistical model and questionnaire foundation for this new
2015 Industry Index.
2. Online Survey Developed – Comprehensive Review of
Industry Needs and Services
An online survey was developed by the researchers and
approved by the EAC, which allowed respondents to score the
overall importance of the model statements and evaluate the
individual services including Transfer Agency Services, Proxy
Distribution & Tabulation Services, Proxy Solicitation and
Advisory Services, Investor Relations Services, Corporate
Actions – Mergers, Acquisitions & Reorganization Services,
Corporate Governance & Advisory Services and Employee
Stock Plan Services.
3. Data Collection – Online Data Collection Supported with
Telephone and Email Recruitment
After a two-week testing period, the researchers made the
survey available online at a web portal for respondents to use
anonymously. In addition to an email outreach program,
Vincent McCabe, Inc., research administrators for the project,
called potential respondents by phone inviting them to
participate. Invitation lists included executives from diverse
industries and users of many different services providers. More
than 221 executives completed the survey.
4. Analysis and Reporting – Available to Respondents &
Presented at the AST Forum
The researchers performed various statistical analyses to
merge the individual scores into a single, statistically valid score
for each type of service included in the study and each
statement in the analysis model. Additionally, because
respondents only scored providers for which they have a
current relationship, results are current and unbiased. The
Index has an approximate 95.5% +/- 4% confidence interval.
The 2015 EAC Industry Index report will be distributed to
respondents to the study. It will also be distributed at the 2015
AST Forum in New York City on October 28, 2015.