• Make every effort to adhere to the Add/Drop Deadline for courses. The Add/Drop Deadline when
utilized properly guarantees the student a 100% refund of all tuition and fees. Simply failing to meet
this deadline will produce a denial of the refund request.
o The Add/Drop deadline for each semester is:
1 week for all semester-length and early-end courses (courses that meet for the first 7-
8 weeks of the semester)
1 day for all late-start courses (courses that meet for the 2nd 7-8 weeks of the term)
Before the 1st class meeting for all courses that meet on an irregular basis.
• Make every effort possible, regardless of the personal/life circumstances/health issues, to remain in
classes and to be successful in those classes.
• Make every effort to communicate and work closely with the instructor in order to ensure success in the
courses in the face of personal/life circumstances/health issues.
Important Information about your request:
• Requests are to be completed by students prior to the last day of classes for the semester in question.
Requests of a previous semester will be immediately denied. Requests can be made by a family
member if the student is incapacitated.
• Requests for a refund are only to be made after withdrawing from the course(s). Refunds are not given
or considered for students still enrolled in courses.
• Decisions are communicated to the student via swmich.edu email after the committee’s meeting.
• Requests are not to be considered as automatically approved even though an advisor, instructor,
representative of the school, or friend may lead the student to believe that it should be approved. The
Exception Appeals Committee has the final verdict.
Common Questions and Answers (Q&A)
Q: Can I request a late withdrawal or refund during the 45-day incomplete contract time that I established with
A: The 45-day incomplete contract time is considered an extension of the semester. So from that
standpoint, yes you can. However, there should be evidence or documentation that during this 45-day
contract time, significant other events occurred which prohibited the student’s success in the course.
Merely wanting to avoid the poor grade and failing to communicate with the instructor during this time
will lead to a failed request.
Q: I have on-going medical issues that come and go and cause interruption in my ability to perform
consistently in my courses. Can I get a late withdrawal or refund when I have these “flare-ups”?
A: If you register for courses and are past the Add/Drop date, then you should first strive to be
successful in your courses. You would need to provide significant documentation during the current
semester to indicate that the “flare-ups” that you experienced had a significant, long-term impact on
your ability to complete the semester successfully.
Q: I am not happy with the quality of instruction that I am receiving in my course and want a refund. Can I
A: A student’s dissatisfaction with the quality of instruction is not rationale to use for this process. Do
not complete the Request for Exception for a Late Refund or Late Withdrawal Form. Instead, if you feel
strongly about this and have tried your best to work with the instructor to be successful in the course
and have failed to do so, then you are encouraged to make an appointment with the Dean to express
any dissatisfaction that you may have.
Q: I have a medical condition or have had a medical emergency and cannot come to campus to complete the
forms, what should I do?
A: Contact your advisor in either the First Year Experience Office or the Academic Advising Resource
Center via email expressing your wish to withdraw from your course(s). He/she can complete the
course withdrawal form on your behalf because of your inability to come to campus. However, it is your
responsibility to understand the potential financial impact to you for each course withdrawal. The
Request for Exception for a Late Refund or Late Withdrawal Form, however, must be hand-delivered,
scanned, faxed, or emailed directly to the Records Office by the student (or by the parent/guardian if
the student is incapacitated).