Terms and conditions of paying by direct debit
Regular payments and method
1. ACC will send you a payment schedule showing the payments to be paid and the due date for each payment.
2. All payments under this agreement must be by direct debit to ACC’s bank account.
3. If a payment is due on a non-business day, please refer to your payment schedule.
4. The levy can be paid annually or in 3, 6 or 10 monthly payments. You are required to choose the length of the payment plan in
Section 2: Payment Details.
Administration fee
5. If you choose to pay your levy in 10 equal monthly payments, you must pay an administration fee of 2.73% of the total annual levy amount. This fee
will be added to your monthly payments, as set out in your payment schedule. The administration fee rate may be changed by ACC
by giving at least 30 days’ notice.
Early repayment
6. You may pay the full levy amount at any time during the year. If you wish to do this, but have elected to pay the levy in 10 equal monthly payments,
you will need to contact ACC to request that the administration fees be adjusted to reect the early payment of the full levy amount.
CoverPlus Extra
7. If you are a CoverPlus Extra policy holder, and do not pay by the date required under your planned agreement, your policy and the planned
agreement will be terminated immediately. You will then receive ACC’s standard cover policy and be required to pay levies for the period that the
standard cover applies.
Missed instalment payments, penalty interest and other expenses (does not apply to CoverPlus Extra policies).
8. If any payments are not paid to ACC on the due date then ACC may cancel the payment plan at any time, and you will be liable to pay the
remaining balance of the levy.
9. For any payment that you do not pay to ACC by the due date, you must pay ACC interest on the payment at the rate of 1% per month, compounded
monthly. You will be charged interest from the due date of the payment to the date you pay ACC the payment, and any interest and penalties
owing, in full. Interest is charged in accordance with sections 250(1) to (3) of the Accident Compensation Act 2001. The maximum amount you must
pay to us in respect of any payment due, including penalty interest, is three times the amount of the payment not paid.
10. If ACC incurs any costs (such as internal and external costs and/or legal fees) in recovering money you owe or in enforcing its rights under this
agreement, you must pay these on demand.
Future levy payments
11. ACC will use the information you have provided to arrange future levy policies by roll over plan or annual direct debit payment.
Information collection
12. ACC collects information about you to administer your levy account and to manage levies paid by you. If debt collection is necessary, ACC’s
employees or contractors may be given access to your information to undertake debt collection. If ACC engages another party to undertake debt
collection, that party will also be given access to your information.
Conditions of the Direct Debit Authority
Specic conditions relating to notices and disputes
You may ask your bank to reverse a direct debit up to 120 calendar days if:
• You don’t receive a written notice of the amount and date of each direct debit from the initiator, or
• You receive a written notice but the amount or the date of debiting is dierent from the amount or the date specied on the invoice
The initiator is required to give a written notice of the amount and date of each direct debit in a series of direct debits no less than 10 calendar days
before the date of the rst direct debit in the series. The notice is to include:
• The dates of the debits, and
• The amount of each direct debit.
If the initiator proposes to change an amount or date of a direct debit specied in the notice, the initiator is required to give you notice no less than
30 calendar days before the change.
For direct debits with notice no later than the date of the debit, the initiator may only send a direct debit if you have:
• Asked the initiator to send it, and
• Agreed the amount of the direct debit.
For customer-initiated payments, the initiator is required to give you a written notice of the amount and date of each direct debit no less than the
date of the debit.
In the collection, use and storage of information, ACC will at all times comply with the obligations of the Privacy Act 2020, the Ocial Information Act 1982 and
the Health Information Privacy Code 2020.
ACC1768 August 2021