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What to bring
• Details of Health Insurance Membership, Workcover,
Pension or Veterans Affairs cards, Pharmaceutical Benefits
cards, Medicare card and Safety Net Entitlement card
• SLEEP APNOEA PATIENTS please bring in your CPAP
machine with you to be checked by our maintenance
department between 8am and 4pm Monday to Friday
prior to admission day
• AllrelevantX-rays/scans
• All medication you are currently taking, in the original
packaging. Bringing your medicines to hospital with you
will assist staff to have a complete and accurate picture
of your current treatment. It may also identify any issues
you have with your medicines which can be referred to a
pharmacist or your doctor.
• Nightwear,dressinggown,slippers(ifstayingovernight)
• Personaltoiletriesandsoap
• Walking/mobiiltyaids(includingsturdyshoes)
What not to bring
• Cigarettes – Western Hospital is a NO SMOKING
environment and smoking is not permitted anywhere
in the hospital or on hospital grounds.
• Talcumpowderisprohibitedinthehospital
• Excessluggage
• Valuables–WesternHospitalstrongly recommends that
you do not bring anything of value into the hospital (e.g.
large amounts of money, credit cards if not required for
payments or items of personal value). THE HOSPITAL
DOES NOT ACCEPT RESPONSIBILITY FOR LOST OR
STOLEN ITEMS.
• Werequestthatintheinterestofelectricalsafety,youdo
not bring in electrical items with you
• We also requestthat you removejewellery, makeupand
nail polish before your admission.
Guest Wi-Fi
Wi-Fi is available in all hospital areas. All patients can log on
with no password for 20 minute sessions without any limits
to the number of sessions during your stay.
TVs, radios & phones
Televisions and radios are provided at each bed. For
overnight patients, a telephone is available in your room.
Local calls are free of charge. Cordless phones are available
for Day Procedure patients. The use of mobile phones is
permitted in some areas of the hospital. Please follow
signage and instructions from nursing staff.
Insured patients
Your account for hospitalisation will include accommodation,
theatre fees and other chargeable items in accordance with
Western Hospital’s current arrangement with your health
fund. For items and services such as pathology, radiology,
physiotherapy, anaesthetists and other doctors involved
in your care whilst in hospital, you will receive a separate
account from the provider. You should discuss these fees
with your doctor prior to and during your hospitalisation.
On receipt of your admission paperwork our staff will
complete a health fund check, however it is also important
that you contact your health fund to confirm your level of
cover and whether you have an excess, co-payment or
exclusion on your policy. All excesses and co-payments
for all patients (including Day patients) are payable on
admission. If these payments are not received prior to or
on the day, your procedure will be cancelled. Payments
can be made over the phone with your credit card.
Intheeventthatyourhealthfundrejectsyourreimbursement
claim for any reason, the hospital will seek to recover any
amounts outstanding from you.
In this admission pack you will find a financial consent
declaration. Please read this information carefully as it
details your financial obligations.
Self-insured patients
If you are self-insured (i.e. you do not have private health
cover) you will be required to pay an estimated amount of
the total account on or prior to your admission. Other costs
which may be incurred during your stay will be payable
when your account is finalised on discharge.
Patient information
DAY OF ADMISSION: To enable staff
to prepare you adequately for your
procedure and to allow time for
any anaesthetic consultation, there
may be a waiting time between your
admission and procedure time.